Southbank Dodge Chrysler LTD

deal no deal Spoke with Jeannie in sales to purchase a used Jeep SRT and came to an agreement on price and terms . Came in to finalize the sale and then once her m Spoke with Jeannie in sales to purchase a used Jeep SRT and came to an agreement on price and terms . Came in to finalize the sale and then once her manager Dan Feldman came over and refused to agree to the terms that had been agreed to. Not honouring an agreement and trying to change a deal after it has been reached is bad business. This is my second bad experience at Southbank. More

Good overall experience Jeannie was great to work with and got us a sweet ride. Everything we were looking for. Was quick to respond to questions. Very personable. Paul was Jeannie was great to work with and got us a sweet ride. Everything we were looking for. Was quick to respond to questions. Very personable. Paul was also great to work with. Went out of his way to exhaust all financing options. Very personable. I was however frustrated with his lack of response to enquiries, getting back to us when he said he would even if he didn't have an answer at that time. It would have been nice to get the odd status update since we were in a time crunch. But, overall the experience was good! More

Très bonne expérience d'achat Nous sommes vraiment satisfait de notre expérience d'achat de véhicule chez Southbank Dodge. Mike Thomas nous a livré un super service. Faites affair Nous sommes vraiment satisfait de notre expérience d'achat de véhicule chez Southbank Dodge. Mike Thomas nous a livré un super service. Faites affaires avec lui sans hésitation! Il est de service, honnête et très amical. Il a pris le temps de bien nous expliquer les choses et répondre à nos questions. On se sentait en confiance. On a même eu en Bonus une boîte de capsule de café 'Bobby the coffee Guy' (Style Keurig) de la part de Mike. More

Paul Hébert comments: Stan Noble, Dan O'Neil and Paul Curry I wish to extend my compliments to Mr Stan Noble and Mr Paul Curry for the excellent service they provided to me on the recent purchase of a Jeep Cher I wish to extend my compliments to Mr Stan Noble and Mr Paul Curry for the excellent service they provided to me on the recent purchase of a Jeep Cherokee at South Bank Dodge in Ottawa. Mr. Noble took time and care to explain to me all the features of the car and went over all the paper work with me very carefully. Mr. Curry took care of explaining the extended warranty options and I left the dealership very satisfied that I was in good hands. As for Dan O'Neil, he is always the service employee that I go to every time I go to the garage for service. I trust him entirely. Thanks for the great service! More

Great service From the moment I stepped onto the lot Rebecca knew which vehicle I was looking at and made sure that it was in my name when I left. Very please with From the moment I stepped onto the lot Rebecca knew which vehicle I was looking at and made sure that it was in my name when I left. Very please with the service and even more with my brand new Jeep! Thanks ! More

Great customer service! Rebecca was patient knowledgeable and receptive to all my questions. She had a pleasant demeanor and a good attitude with respect to the whole sales Rebecca was patient knowledgeable and receptive to all my questions. She had a pleasant demeanor and a good attitude with respect to the whole sales process and I enjoyed working with her. More

New Rebel I had two days to buy a nee vehicle after having had former one written off. Jeannie, with her calm, cool and collected (unorthodox method for most d I had two days to buy a nee vehicle after having had former one written off. Jeannie, with her calm, cool and collected (unorthodox method for most dealership personnel) personality, successfully put me into a brand new gorgeous truck that I'd never thought to see myself in. Incredibly satisfied with her professionality and highly recommend seeking for out for any new vehicle. More

Great Service! A big thank you and show of appreciation to Corey and Peter in the service department! I was recently in with my Pacifica, which I had purchased in th A big thank you and show of appreciation to Corey and Peter in the service department! I was recently in with my Pacifica, which I had purchased in the summer. I had some issues with the brakes (they seemed to be WAY worse than they should have been for the mileage I had put on). Corey was a great liaison and Peter took really good care of me to make sure that the issues I had were properly resolved and that I was happy with the service. It did a great job in building my trust and confidence with the service department, and proved to me that Southbank has a service department that I can trust to do the right thing. I will have no reservations taking my vehicle to Southbank for all its servicing needs. More

OUSTANDING SERVICE! I just purchased a 2017 Ram 1500 sport for an incredible price. I dealt with Jeannie, she gave me the best possible options for the best price. Took t I just purchased a 2017 Ram 1500 sport for an incredible price. I dealt with Jeannie, she gave me the best possible options for the best price. Took the entire day to make sure that I got the right deal and that I was happy. All around great service from the staff and were very helpful. I highly suggest buying from this dealer. They always give an honest price and best deals. Best service in town! More

Awesome vehicles, even better service!!! We've always heard Southbank was the place to get great vehicles and amazing service, so we went in with some questions about trading in our current c We've always heard Southbank was the place to get great vehicles and amazing service, so we went in with some questions about trading in our current car to upgrade to a SUV. We were introduced to Rebecca, who, after asking us what we are interested in, and our budget, showed us a couple of choices... and after a couple of test drives we made our decision on the Dodge Journey. From our initial handshake as we were introduced to Rebecca, to our handshake as we were handed the keys to our new Journey, it was a 5 star experience every step of the way. More