
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,091 Reviews of Southbank Dodge Chrysler LTD
Great no pressure salesman No pressure from Hassan as I wasn't expecting to be able to ride away in what I wanted. After crunching a few numbers and taking a ride we worked out No pressure from Hassan as I wasn't expecting to be able to ride away in what I wanted. After crunching a few numbers and taking a ride we worked out a deal I was happy with. Very pleased with Hassan's service! More
Smooth , Hassle Free Car Purchase. Mike Thomas was very diligent in helping me with my search for a new car. The day the car I bought came on the lot Mike called me to tell me about it, Mike Thomas was very diligent in helping me with my search for a new car. The day the car I bought came on the lot Mike called me to tell me about it, so I wouldnt miss out on a car he knew I would love. This, due to the fact that he listened to what I was looking for. I bought the car the next day, and my whole family loves it. We`ve already taken it on a family road trip. He helped my in my search, and did research on the car I wanted, to help me make an educated decision. I felt I could trust his advice and guidance along the way. MIke also put me in touch with Paul who helped in making the financing part of the deal go very smoothly. He also helped me choose the best warranty package for me, for peace of mind driving. If you want to deal with people you can really trust, I highly recommend MIke Thomas, and Paul Curry. They will take very professional care of you, from start to finish of your transaction. On a side note that after I left the dealership, I went to my telephone service provider to update my phone. It took me 4 times as long, and still I left with a loaner phone. Bought a car from South Bank Dodge faster than I could buy a phone. SIncerely, Jennifer McFerran, More

It was great to deal with Mike Mike is the second person whom we met in this dealership, after learning that he is probably the most knowledgeable of pacifica hybrid compared to oth Mike is the second person whom we met in this dealership, after learning that he is probably the most knowledgeable of pacifica hybrid compared to others. We were very comfortable working with Mike, never feeling any pressure to make rushed decisions. I give 4 stars to the dealership because on our first meeting (with a different rep), we were told things about hybrid pacifica that turned out to be incorrect (what features are in which trim level). Moreover, there is no separate brochure about pacifica hybrid - this is probably a complain to Chrysler than to the dealership. Anyhow, the sales guys should know well what they are selling, or at least know what they don't know. Mike was very open with us, if there were things he didn't know he would go and check. More
Very accommodating, no-pressure experience My husband and I went to Southbank looking for a used Dodge Caravan. Rebecca greeted us upon arrival and was extremely helpful in finding us a vehicle My husband and I went to Southbank looking for a used Dodge Caravan. Rebecca greeted us upon arrival and was extremely helpful in finding us a vehicle from her inventory that suited our specific list of "must-haves." We test drove a Caravan she chose for us and were immediately impressed with it (we had been to other dealerships where the used inventory was, quite frankly, junk.) Southbank had many nice vehicles which were priced, in my opinion, very reasonably. Rebecca was a wonderful sales associate and did not pressure us or try to make us take anything we didn't need. In fact, she was very easy-going and patient, which made a normally-stressful experience very smooth. She was also very accommodating during the negotiation process. My husband and I left the dealership feeling good about our purchase and we are very pleased with our new family van. We would absolutely recommend Southbank Dodge, and especially Rebecca, to anyone looking to purchase a vehicle. More
Finally! Overall experience was fabulous! We are very pleased with our purchase and we cannot praise Stan Noble enough for his wonderful personality and open e Overall experience was fabulous! We are very pleased with our purchase and we cannot praise Stan Noble enough for his wonderful personality and open ear. We found what we wanted and more! More

#1 Expérience 👌 bonjour # 1. Exprime parfaitement mon expérience et mon degré de satisfaction. à partir de mon accueil , on m'a accueilli avec dynamisme , on m'di bonjour # 1. Exprime parfaitement mon expérience et mon degré de satisfaction. à partir de mon accueil , on m'a accueilli avec dynamisme , on m'diriger aussitot vers un représentant au vente Mike Thomas , il m'as accueilli en français. Mike à écouter mes besoins et aussis prit en considération mon budget , il a été d'une patience inégalable , il a su recruté d'excellent choix de camion à me proposé , un par un , Mike me les a tous décris en me démontrant les nombreux avantages de certain plus que d'autres. je dois dire qu'ils ont un vaste inventaire impressionnant de Ram , il a su avec son professionnalisme me démontré que j'étais à la bonne place pour faire la transaction , et que j'étais en excellente main. Ceci n'est pas une impression. j'affirme que c'est un fait et une conviction d'avoir été supporté avec excellence dans ma démarche sans mais ressentir aucune pression d'une obligation d'achat , il m'as procurer tout l'infos requise et plus pour me garantir un choix expérimenté et avantageux il connais parfaitement son produits , Mike m'as laissé réfléchir! Mike m'as respecté! Mike a respecté ses engagements de travaillé pour moi à ce que je sois entièrement satisfait et plus. Donc du Début une complicité de confiance que Mike a su établir avec moi. Et une très belle chimie s'harmonise à la merveille avec une équipe qui travaille pour le client et non dans la seul intérêt de l'entreprise , un autre excellent point ! j'ai acheté plusieur vehicule en 35 ans. cette transaction ci , a été la plus enrichissante et agréable j'ai fais affaire avec un véritable être humain à l'écoute de son prochain. J'en profite pour te dire gros gros merci Mike , chaques compagnie devrait avoir un atout comme toi car tu es LA Référence de la réussite !!! Ca seras un plaisir pour moi de véhiculé mon belle expérience avec mes amis et plus , Au plaisir de t'envoyer pleins de clients , qui a leur tour auront une aussi grande satisfaction que moi. Merci Mike !! Merci toute l'équipe !! Marc Guenette Ottawa. More
Amazing experience! I had a great experience here with Brandon. I had trouble with several other dealers, with no luck finding a truck. I have a good buddy who works with I had a great experience here with Brandon. I had trouble with several other dealers, with no luck finding a truck. I have a good buddy who works with dodge and he beats the trouble I was having. He sent me to Brandon, with the best deal I had gotten from anyone. Everyone was very professional and helpful. Great atmosphere in the dealership. Hasan dealt with my trade/convenience deal selling my car and did a fantastic job. If I had any concerns or questions, he was always there to help. Loved it. I was so excited to pick up my brand new Eco diesel ram, I think I was annoying my wife at home. Been driving it for 2 days now, and I can't get enough of it. Thanks southbank! More
Amazing service with no pressure very happy Excellent service was fast and efficient if u go you must see Stan he will make you feel comfortable from the first moment no pressure and really take Excellent service was fast and efficient if u go you must see Stan he will make you feel comfortable from the first moment no pressure and really takes care of his customers. Left there with better then what we expected. Very very happy More

Sales Rep Jeannie had a good knowledge of the Journey and was very pleasant to deal with. The business manager got us a deal within our budget and we are plea Jeannie had a good knowledge of the Journey and was very pleasant to deal with. The business manager got us a deal within our budget and we are pleased with our purchase. More
Close but no cigar:-) Customer services was great, Jeannie was very helpful and not overly intrusive. She was helpful and understanding, as was her manager and the other st Customer services was great, Jeannie was very helpful and not overly intrusive. She was helpful and understanding, as was her manager and the other staff I dealt with. However, in terms of the used car I was looking at, it was priced about 3K+ over market with other complications that made it hard to commit. More