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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,089 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,089 Reviews of Southbank Dodge Chrysler LTD

December 03, 2018

2008 Jeep Compass I brought my car in for a safety check and was told that it woukd cost me $3300 to fix. On top of that Dustin told me that I had to pay $129 which wa More

by JeepCompass2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Lemay
Dec 03, 2018 -

Southbank Dodge Chrysler LTD responded

I am sorry you were disappointed with Southbank. Giving a safety certificate is a very serious matter and we won't do it without completing the proper repairs. I cannot comment on the repairs or pricing that another service shop provided for you. We do however offer factory trained techs, Mopar parts and quality work. Dave B, GM

December 01, 2018

Excellent service. No hassling and pressure Had a great experience. I will be back when the time comes to buy an other vehicle. They were very patient with me as I made my final decision to bu More

by Jason's Power Wagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Cameron, Rami Alzabri, Hasan Wahbeh
Dec 01, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the love. We really appreciate it. This is how we want to sell cars with patience and service. Dave B, GM

November 28, 2018

Sparta! I bought a beautiful 2018 Chrysler 300, it had less than 2,000 KM but was $16,000 less than the original MSRP. The vehicle was used by government o More

by Leonidas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in parts, Patrick Butler Jr Jr, Paul Curry, Kyle McTaggart
Dec 01, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the great review and giving us your business. Enjoy your new ride. Dave B, GM

November 27, 2018

Great team! Easy to deal with, Bill & Rami are true professionals. Working with Bill on our second Van, he listened to my questions, responded with confidence an More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morrison, Rami Alzabri
Nov 28, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the nice words and great review. At Southbank we are not into pressuring customers into buying what we want them to buy; but we want to serve you at your convenience. Seems like it's working. We appreciate your business! Dave B, GM

November 26, 2018

Jeep wrangler Kyle was very curtius and helpful. Very nice person to deal with. I would definitely shop there again my jeep was detailed and what had to be fixed wa More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McTaggart
Nov 28, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you so much. Kyle is a true professional. Dave B, GM

November 21, 2018

service on my RAM service department is a fun experience.... welcomed with a smile and offered coffee right away... then when the service is complete the service person More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
Nov 22, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the terrific review. Southbank appreciates your business. Dave B, GM

November 12, 2018

The whole experience was extremely pleasant. I was apprehensive about buying a Jeep for some reason, possibly because of my age. In any case, I was in good hands with Toren Belair. He made me fee More

by Walluther
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam something (parts), Madeleine O'Neil, Patrick Butler Jr Jr, Moe Kadura, Toren Belair
Nov 13, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the terrific review. Toren loves his customers it's why they like him. Moe is brand new to the finance job so maybe that had an effect. We appreciate your business! Dave B, GM

November 10, 2018

Taking the extra step I met Robbie with his laid back approach and after a few visits got down to serious business. While final negotiations continued the next day, a deal More

by Butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie El-khouri
Nov 13, 2018 -

Southbank Dodge Chrysler LTD responded

THank you for the review. Robbie is an excellent sales rep. Dave B, GM

November 09, 2018

Excellent customer service Thanks to Peter Lafrance for the timely activation of a new key fob. I received a call from Southbank Dodge that an additional key fob was ready for More

by mememe8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lafrance, Madeleine O'Neil, Dean Martin
Nov 09, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you so much for taking the time to write this review. We really appreciate your business as well. Dave B, GM

Nov 13, 2018 -

Southbank Dodge Chrysler LTD responded

Thanks for the review and for your business. Dave B, GM

November 05, 2018

Delayed used purchase delivery and winter tires I purchased a used jeep Cherokee 2015 with a jeep gc trade in back in May but after safety issues and repairs delays my winter tires were not provide More

by Justeven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Desjardins
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