
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,089 Reviews of Southbank Dodge Chrysler LTD
2008 Jeep Compass I brought my car in for a safety check and was told that it woukd cost me $3300 to fix. On top of that Dustin told me that I had to pay $129 which wa I brought my car in for a safety check and was told that it woukd cost me $3300 to fix. On top of that Dustin told me that I had to pay $129 which was the cost to have it safety certified, twice as it took the mechanic two hours to check over my car also ridiculous!! I was very upset as I had already spent $4000 to fix the underneath of my car that was rotted. Needless to say I brought my car back to Canadian tire as they told me they would help me repair it for much less money. Not happy with South Bank Dodge nor will I ever recommend it to anyone! More
Excellent service. No hassling and pressure Had a great experience. I will be back when the time comes to buy an other vehicle. They were very patient with me as I made my final decision to bu Had a great experience. I will be back when the time comes to buy an other vehicle. They were very patient with me as I made my final decision to buy my 2018 Power Wagon. I will let everyone I know that Southbank Dodge is the place to buy. Love my new truck. Thanks for all your help. Great service. And supper friendly people to deal with. More
Sparta! I bought a beautiful 2018 Chrysler 300, it had less than 2,000 KM but was $16,000 less than the original MSRP. The vehicle was used by government o I bought a beautiful 2018 Chrysler 300, it had less than 2,000 KM but was $16,000 less than the original MSRP. The vehicle was used by government of Canada for less than a week, nice of them to pay my depreciation! Everyone at this dealership is awesome and truly want to help their clients. 14/10 would recommend More
Great team! Easy to deal with, Bill & Rami are true professionals. Working with Bill on our second Van, he listened to my questions, responded with confidence an Easy to deal with, Bill & Rami are true professionals. Working with Bill on our second Van, he listened to my questions, responded with confidence and found the perfect vehicle to fit our needs. More
Jeep wrangler Kyle was very curtius and helpful. Very nice person to deal with. I would definitely shop there again my jeep was detailed and what had to be fixed wa Kyle was very curtius and helpful. Very nice person to deal with. I would definitely shop there again my jeep was detailed and what had to be fixed was done perfectly. More
service on my RAM service department is a fun experience.... welcomed with a smile and offered coffee right away... then when the service is complete the service person service department is a fun experience.... welcomed with a smile and offered coffee right away... then when the service is complete the service person greets you with a smile and my vehicle was done.. and complete... thank you More
The whole experience was extremely pleasant. I was apprehensive about buying a Jeep for some reason, possibly because of my age. In any case, I was in good hands with Toren Belair. He made me fee I was apprehensive about buying a Jeep for some reason, possibly because of my age. In any case, I was in good hands with Toren Belair. He made me feel comfortable. We talked about dogs, which was the number-one reason I wanted a Jeep in the first place. Anyway, long story short, I felt comfortable again when he took me for a test drive. The whole process became easier and easier. The Jeep I wanted was found within a week. Moe was very competent with the financing issues. I may have felt a tiny bit pressured about getting the oil-change package, which I was not remotely interested in. My priorities were 1) rust-proofing and 2) winter tires and rims. You should also think about promoting your affiliation with Weathertech a little more. That is infinitely more interesting than those oil changes. That being said, I will certainly recommend all of you to all my dog friends once they see my new Jeep. Thank you Sylvie Lambert More
Taking the extra step I met Robbie with his laid back approach and after a few visits got down to serious business. While final negotiations continued the next day, a deal I met Robbie with his laid back approach and after a few visits got down to serious business. While final negotiations continued the next day, a deal was struck with his effort and the wait was on for the arrival of the car. Robbie, came in on his day off to make sure our Journey was properly handled as per our wishes and handed over to us at our desired time. Thanks Robbie. Appreciate your efforts. More
Excellent customer service Thanks to Peter Lafrance for the timely activation of a new key fob. I received a call from Southbank Dodge that an additional key fob was ready for Thanks to Peter Lafrance for the timely activation of a new key fob. I received a call from Southbank Dodge that an additional key fob was ready for pick-up. Upon testing it, it did not work. With the intervention of Madeleine, Peter got to work immediately on activating the key. I was in and out within 20 minutes. No better customer service than this. Thank you Peter and Madeleine. More
Delayed used purchase delivery and winter tires I purchased a used jeep Cherokee 2015 with a jeep gc trade in back in May but after safety issues and repairs delays my winter tires were not provide I purchased a used jeep Cherokee 2015 with a jeep gc trade in back in May but after safety issues and repairs delays my winter tires were not provide so they suggested I leave them at their storage until needed. It took a day of questioning and searching but they did locate them for pick up as part of my purchase. No available appointments to get them installed so I had to cal jiffy lube! More