Back

Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,093 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

Directions

By Type

2,093 Reviews of Southbank Dodge Chrysler LTD

December 11, 2018

Great The best! Thanks again for the best service, hospitality, etc. I have been a customer since day one! Always recommend Southbank. Great selection of ne More

by Dodger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
Dec 13, 2018 -

Southbank Dodge Chrysler LTD responded

We really appreciate the kinds comments and the recommendations. And we thank you for being our customer. Dave B, GM

December 10, 2018

Customer service Exceptional customer care and service. Not just on one visit but each and every time! Dan and all the other staff are always very curious, accommod More

by Chloé
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
Dec 11, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you Chloe for the review and wonderful words about our staff. We are very lucky to have Dan & the crew working so hard and caring about our customers. Dave B, GM

December 04, 2018

Southbank has a great sales team. It is always a pleasure to stop in at southbank dodge they are very freindly and accomodating when your are looking to buy a new car or truck. More

by Rocky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Cameron, Paul Curry
Dec 13, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the nice review & comments. We really appreciate it. Dave B, GM

December 04, 2018

Major issue with the braking system front and back I had a major problem with the braking system, front and back. Following the verification from the technician, Mr. O'Neil, Service Advisor contacted/ More

by Yves Leduc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Dec 13, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the appreciation you have shown Dan. He is the best advisor in Ottawa bar none. Dave B, GM

December 03, 2018

2008 Jeep Compass I brought my car in for a safety check and was told that it woukd cost me $3300 to fix. On top of that Dustin told me that I had to pay $129 which wa More

by JeepCompass2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Lemay
Dec 03, 2018 -

Southbank Dodge Chrysler LTD responded

I am sorry you were disappointed with Southbank. Giving a safety certificate is a very serious matter and we won't do it without completing the proper repairs. I cannot comment on the repairs or pricing that another service shop provided for you. We do however offer factory trained techs, Mopar parts and quality work. Dave B, GM

December 01, 2018

Excellent service. No hassling and pressure Had a great experience. I will be back when the time comes to buy an other vehicle. They were very patient with me as I made my final decision to bu More

by Jason's Power Wagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Cameron, Rami Alzabri, Hasan Wahbeh
Dec 01, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the love. We really appreciate it. This is how we want to sell cars with patience and service. Dave B, GM

November 28, 2018

Sparta! I bought a beautiful 2018 Chrysler 300, it had less than 2,000 KM but was $16,000 less than the original MSRP. The vehicle was used by government o More

by Leonidas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in parts, Patrick Butler Jr Jr, Paul Curry, Kyle McTaggart
Dec 01, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the great review and giving us your business. Enjoy your new ride. Dave B, GM

November 27, 2018

Great team! Easy to deal with, Bill & Rami are true professionals. Working with Bill on our second Van, he listened to my questions, responded with confidence an More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morrison, Rami Alzabri
Nov 28, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the nice words and great review. At Southbank we are not into pressuring customers into buying what we want them to buy; but we want to serve you at your convenience. Seems like it's working. We appreciate your business! Dave B, GM

November 26, 2018

Jeep wrangler Kyle was very curtius and helpful. Very nice person to deal with. I would definitely shop there again my jeep was detailed and what had to be fixed wa More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McTaggart
Nov 28, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you so much. Kyle is a true professional. Dave B, GM

November 21, 2018

service on my RAM service department is a fun experience.... welcomed with a smile and offered coffee right away... then when the service is complete the service person More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
Nov 22, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the terrific review. Southbank appreciates your business. Dave B, GM

...
123
...