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Southbank Dodge Chrysler LTD
Ottawa, ON
2,089 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,089 Reviews of Southbank Dodge Chrysler LTD
November 04, 2018
Fantastic Service Dan O'Neil is the best Service Advisor in the business. He is courteous and extremely knowledgeable in his craft. From the moment you arrive to the m Dan O'Neil is the best Service Advisor in the business. He is courteous and extremely knowledgeable in his craft. From the moment you arrive to the moment you leave you are treated with kid gloves. More
by epatafie
Employees Worked With
Madeleine O'Neil, Daniel O'Neil, Leah Maheux
November 03, 2018
The worst I've ever known Since i bought my van last June its the second time i went there to maintain my van. Ive been waiting forever and ever. 3 hours waiting to change engi Since i bought my van last June its the second time i went there to maintain my van. Ive been waiting forever and ever. 3 hours waiting to change engine oil and filter and install my winter tires already on rims on my car. The lady who was there told me i was due for brake service and engine filter to ehance power. I told her im surprised i just bought my van in june at 16000 km and now im at 22000 km im due already while it was already done at the time it was sold to me. After going back to see the technician she came back to me and told me im good for the brake for now and for the filter she can make it 50$ instead of 151$. The only thing i can see in there is whether the brake service was not done before at time being sold to me as said or they just want my money! Now i did not refuse the brake service as she told me im good. She was embarassed and suddenly did not know what to say. When i checked the paper home i see customer declined brake service. Honestly they are liers and thieves. Im not going back there again. Im changing to another FIA dealership in order to keep my guarantees. More
by Dodgeguy312
Employees Worked With
Madeleine O'Neil
October 29, 2018
Excellent Customer Service and Follow-UP My interactions with Dave Bessuille demonstrated that Southbank provides competitive pricing on parts and accessories and have a strong desire to ensu My interactions with Dave Bessuille demonstrated that Southbank provides competitive pricing on parts and accessories and have a strong desire to ensure that customers leave happy. The communication and follow up were excellent, and the technicians go the extra mile to make sure that the job is done correctly. More
by personwhocompletedthereview
Employees Worked With
Dustin Lemay, David Bessuille
October 29, 2018
Brian Valta - Very knowledgeable and friendly! I recently purchased a Jeep Cherokee from Brian Valta and was very satisfied with the handling of the sale including all the extra help he provided. I I recently purchased a Jeep Cherokee from Brian Valta and was very satisfied with the handling of the sale including all the extra help he provided. I highly recommend him to anyone who is shopping for a car. More
by John
Employees Worked With
Brian Valta
October 28, 2018
Bad Service These guys are like an assembly line when fixing your van. They did a recall on the ignition system and now i have problems going into park. These guys are like an assembly line when fixing your van. They did a recall on the ignition system and now i have problems going into park. More
by m0zart
Employees Worked With
Stan Noble, Dean Martin
October 26, 2018
UBER transfer: GAME CHANGER The service and expertise have always been very good at Southbank. But frankly no one has the time for milk-run shuttles. We have to be at work The service and expertise have always been very good at Southbank. But frankly no one has the time for milk-run shuttles. We have to be at work on time, and be home on time for our family. This recent winter tire swap was going to be our last. The techs are too busy for a 30-minute tire swaps, but we’re too busy to shuttle or sit in the waiting room for hours on end. Lube shops are capitalizing on this paradigm. UBER!!! Whoever came up with the Uber transfer deserves a fat bonus and a free trip somewhere warm. Cheap? No. So work it into the pricing. Bury it. The peace of mind knowing we’re not stuck I in a waiting room pointlessly is GOLD. WELL DONE SOUTHBANK! Props to Dan and Madeleine for keeping us on schedule. Happy customers. More
by SurvivingJeep
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
October 25, 2018
Great atmosphere >good people. Great bunch of people straight and honest, Torin Belair was very knowlegeable and got me exactly what I wanted at the budget I planned to further the Great bunch of people straight and honest, Torin Belair was very knowlegeable and got me exactly what I wanted at the budget I planned to further the experience the finance professional Rami was incredible as well, overall two thumbs up. More
by Superman24
Employees Worked With
Rami Alzabri, Toren Belair
October 24, 2018
Great service! Always pleased with the service received here! Good communication throughout the process, excellent price and quick, friendly and efficient service w Always pleased with the service received here! Good communication throughout the process, excellent price and quick, friendly and efficient service with Madeleine when setting up the appointment and with Dan at the site. More
by CPG
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
October 24, 2018
Good place for used cars Good experience. Perfect place to buy a used vehicle. Lots of options are there. Representative will make yourself easy going with alll the details re Good experience. Perfect place to buy a used vehicle. Lots of options are there. Representative will make yourself easy going with alll the details related to the car More
by RONNIE 2017 HYUNDAI ELANTRA
Employees Worked With
Rami Alzabri, Ibrahim Nouredin
October 22, 2018
Above and beyond If you are in the market for a vehicle start with Southbank Dodge Chrysler LTD as you will not need to look any further! Not only did we receive fant If you are in the market for a vehicle start with Southbank Dodge Chrysler LTD as you will not need to look any further! Not only did we receive fantastic service from the entire dealership, but their prices were competitive. Southbank Dodge Chrysler LTD ensured that we were entirely satisfied with our Grand Jeep Cherokee and found just the one we wanted. Having purchased many vehicles in the past, this latest experience at Southbank was exceptional. More
by Jeep driver
Employees Worked With
Moe Kadura, Paul Curry
