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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,089 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,089 Reviews of Southbank Dodge Chrysler LTD

December 26, 2018

Very sarisfied Completed when promised. Staff friendly and competent. Vehicle clean and ready to put into service when picked up. Invoice explained and charges clear More

by Terry D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Martin, Leah Maheux
Dec 27, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the review. Southbank really appreciates your business. Dave B, GM

December 19, 2018

Awesome service! They were really helpful and went above and beyond to provide a great customer service. I was very impressed by the team. Great Job!! I would defini More

by Sha16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charbel, Mike Thomas, Robbie El-khouri
Dec 19, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you so much for the recommendation. We appreciate your business. Dave B, GM

December 19, 2018

Great experience Robbie was great! I will for sure refer people to him. Southbank was a good experience and easy to deal with. I LOVE MY JEEP. More

by Mario Bourdeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHARBEL NAKHLE, Patrick Butler Jr Jr, Robbie El-khouri
Dec 20, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you so much for the review. And Robbie will definitely appreciate any referral. We have a referral program where we pay $200.00 if you do so, just so you know. And ... we really appreciate you bringing your business to Southbank.ca. Dave B, GM

December 17, 2018

Waste of time I booked an appointment for two recalls on my Ram 1500. I took 2 hours off work to arrive on time for my appt. When I arrived, I was told after waitin More

by Stu
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Peter Lafrance
Dec 19, 2018 -

Southbank Dodge Chrysler LTD responded

I am so sorry this happened. Sometimes in booking appts we don't do a good enough job making sure the appt time is correct for what we have to do. We are working on it. Our service manager will contact you directly. If you wish to speak with me my cell is 343-543-4253. Dave B, GM

December 15, 2018

The outcome Paul and Brian are great to deal with and helpful and will definitely recommend others to go to Southbank great place to be. I would go back for my More

by Tina and doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Curry, Brian Valta
Dec 19, 2018 -

Southbank Dodge Chrysler LTD responded

Thanks for the terrific review. Paul & Brian are true professionals and a big reason for our success. Dave B, GM

December 13, 2018

A big thank you for the wonderful service! Excellent people and excellent service! Thank you Dan for making my day a great one! I really appreciated the human side of your service. My husband a More

by Nezahat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Dec 13, 2018 -

Southbank Dodge Chrysler LTD responded

SBD really appreciates the time you took to write your story. Thanks for the review and your continued business. Dave B, GM

December 11, 2018

Great The best! Thanks again for the best service, hospitality, etc. I have been a customer since day one! Always recommend Southbank. Great selection of ne More

by Dodger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
Dec 13, 2018 -

Southbank Dodge Chrysler LTD responded

We really appreciate the kinds comments and the recommendations. And we thank you for being our customer. Dave B, GM

December 10, 2018

Customer service Exceptional customer care and service. Not just on one visit but each and every time! Dan and all the other staff are always very curious, accommod More

by Chloé
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
Dec 11, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you Chloe for the review and wonderful words about our staff. We are very lucky to have Dan & the crew working so hard and caring about our customers. Dave B, GM

December 04, 2018

Southbank has a great sales team. It is always a pleasure to stop in at southbank dodge they are very freindly and accomodating when your are looking to buy a new car or truck. More

by Rocky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Cameron, Paul Curry
Dec 13, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the nice review & comments. We really appreciate it. Dave B, GM

December 04, 2018

Major issue with the braking system front and back I had a major problem with the braking system, front and back. Following the verification from the technician, Mr. O'Neil, Service Advisor contacted/ More

by Yves Leduc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Dec 13, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the appreciation you have shown Dan. He is the best advisor in Ottawa bar none. Dave B, GM

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