
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,089 Reviews of Southbank Dodge Chrysler LTD
Very sarisfied Completed when promised. Staff friendly and competent. Vehicle clean and ready to put into service when picked up. Invoice explained and charges clear Completed when promised. Staff friendly and competent. Vehicle clean and ready to put into service when picked up. Invoice explained and charges clear. Thank you. More
Awesome service! They were really helpful and went above and beyond to provide a great customer service. I was very impressed by the team. Great Job!! I would defini They were really helpful and went above and beyond to provide a great customer service. I was very impressed by the team. Great Job!! I would definitely recommend this dealership. :) More
Great experience Robbie was great! I will for sure refer people to him. Southbank was a good experience and easy to deal with. I LOVE MY JEEP. Robbie was great! I will for sure refer people to him. Southbank was a good experience and easy to deal with. I LOVE MY JEEP. More
Waste of time I booked an appointment for two recalls on my Ram 1500. I took 2 hours off work to arrive on time for my appt. When I arrived, I was told after waitin I booked an appointment for two recalls on my Ram 1500. I took 2 hours off work to arrive on time for my appt. When I arrived, I was told after waiting 15 minutes that they didn't have the parts for one of the recalls and they didn't have enough time in the day to complete the second recall. I asked if they had the parts in when I made the appt and I was told that they had them and the job would take a few hours. Why did they make an appt and have me show up if they couldn't do the work?As the manager of the service dept, I would expect better service from your employees. More
The outcome Paul and Brian are great to deal with and helpful and will definitely recommend others to go to Southbank great place to be. I would go back for my Paul and Brian are great to deal with and helpful and will definitely recommend others to go to Southbank great place to be. I would go back for my services for my truck More
A big thank you for the wonderful service! Excellent people and excellent service! Thank you Dan for making my day a great one! I really appreciated the human side of your service. My husband a Excellent people and excellent service! Thank you Dan for making my day a great one! I really appreciated the human side of your service. My husband always talked about your great service and this was my first visit and I am glad that I got to see it. He was absolutely right. Again, thank you for the amazing service... Nezahat More
Great The best! Thanks again for the best service, hospitality, etc. I have been a customer since day one! Always recommend Southbank. Great selection of ne The best! Thanks again for the best service, hospitality, etc. I have been a customer since day one! Always recommend Southbank. Great selection of new and used vehicles too. More
Customer service Exceptional customer care and service. Not just on one visit but each and every time! Dan and all the other staff are always very curious, accommod Exceptional customer care and service. Not just on one visit but each and every time! Dan and all the other staff are always very curious, accommodating and very professional. You should be proud to have such a dedicated and strong team. AGAIN, thank you for the amazing experience! More
Southbank has a great sales team. It is always a pleasure to stop in at southbank dodge they are very freindly and accomodating when your are looking to buy a new car or truck. It is always a pleasure to stop in at southbank dodge they are very freindly and accomodating when your are looking to buy a new car or truck. More
Major issue with the braking system front and back I had a major problem with the braking system, front and back. Following the verification from the technician, Mr. O'Neil, Service Advisor contacted/ I had a major problem with the braking system, front and back. Following the verification from the technician, Mr. O'Neil, Service Advisor contacted/informed me of the situation and provided options. Mr. O'Neil was very professional and very helpful in dealing with my situation. I am very please with the service I received from Mr. O'Neil and the repair performed by the technician. Great job! Yves Leduc More