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Southbank Dodge Chrysler LTD
Ottawa, ON
2,092 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,092 Reviews of Southbank Dodge Chrysler LTD
March 14, 2019
Great experience Tyler and Paul at Southbank Dodge helped get the best experience in finding the perfect car for me. I bought a Jeep Renegade, Tyler looked over my nec Tyler and Paul at Southbank Dodge helped get the best experience in finding the perfect car for me. I bought a Jeep Renegade, Tyler looked over my necessities and found the best car for my best experience. Would totally recommend this dealership and Tyler for sure. Would totally visit again and would recommend. More
by malavikam
Employees Worked With
Paul Curry, Tyler Parker
March 14, 2019
Customer Service Daniel fully understands the definition of Customer Service. Thank you Dan for always offering the best! I find that Dan is over worked and the ot Daniel fully understands the definition of Customer Service. Thank you Dan for always offering the best! I find that Dan is over worked and the other Service Advisors are often rarely seen helping clients?? More
by NJ
Employees Worked With
Daniel O'Neil
March 13, 2019
Great experience - good dealership and staff Great team with knowledge of their products and processes to get the sale completed. Everything was done well and all details covered (finance, car pr Great team with knowledge of their products and processes to get the sale completed. Everything was done well and all details covered (finance, car prep, loan, delivery etc.), and this was impressive also because it wasn't just a straight sale, but a trade-in, plus money owing on it etc. and they got the new car delivered to us by the third day of us having signed the paperwork. The negotiating process was the same as with any car dealership, however these guys were quicker to acknowledge they can do better on the price, and succeeded in giving us a what we were happy with. More
by EVT
Employees Worked With
Stan Noble, Decio Menezes, Charbel Nakhle
March 12, 2019
Excellent Everyone at the dealership was so friendly and extremely accommodating with trading in my old vehicle and buying a new one. Brandon helped me out and Everyone at the dealership was so friendly and extremely accommodating with trading in my old vehicle and buying a new one. Brandon helped me out and he was awesome. More
by hm
Employees Worked With
Brandon Dallaire, Rami Alzabri
March 11, 2019
Flawless Mark, your personalized customer service was really appreciated. Thanks for taking the time to go the extra mile for me. Your professionalism, gentlem Mark, your personalized customer service was really appreciated. Thanks for taking the time to go the extra mile for me. Your professionalism, gentleman demeanor, patience and kindness have not gone unnoticed. Thank you for making this experience a good one. I have passed along your name and I know you will continue to serve new customers with your polished service and interpersonal skills. Derrick More
by Derrick
Employees Worked With
Mark Desjardins
March 11, 2019
Exactly what I wanted! Tyler was extremely professional and helpful. Got the exact car that I was looking for down to the color! He was even willing to come in on his day of Tyler was extremely professional and helpful. Got the exact car that I was looking for down to the color! He was even willing to come in on his day off to finalize the purchase. Thanks again Tyler! More
by spiffyj
Employees Worked With
Tyler Parker
March 11, 2019
Excellent Service, very professional! Friendly service, quickly understood what we were shopping for. Provided us with very functional options that fit what we were looking for and our bud Friendly service, quickly understood what we were shopping for. Provided us with very functional options that fit what we were looking for and our budget. No high pressure tactics. Delivered everything that was promised and communicated very well. We would be more then happy to do business again with Mark. We will definitely recommend this dealership and Mark to friends and family! Thank you for the excellent and professional customer service! Peter and George Alexiou More
by George Alexiou
Employees Worked With
Mark Desjardins
March 10, 2019
I got a great deal thanks to Paul This was my second time dealing with Paul and Southbank and bot times have been great. A few years ago I had to declare bankruptcy and Paul helped me This was my second time dealing with Paul and Southbank and bot times have been great. A few years ago I had to declare bankruptcy and Paul helped me get a new car at a decent interest rate. This time Paul was able to put me into a Dodge Journey Crossroads at 5.9%. Paul took the time to do all the work himself and didn't just dump me off on another sales person. In my opinion he went far and beyond what a business manager should do and made my experience top notch. I will definitely deal with Paul and Southbank again. More
by JamesH64
Employees Worked With
Paul Curry
March 05, 2019
Excellent Service Felt Respected and Very Welcome This was my very first new car purchase ever. Great experience and a very special thanks to Kyle McTaggart. Excellent service. Pleasure to deal with. This was my very first new car purchase ever. Great experience and a very special thanks to Kyle McTaggart. Excellent service. Pleasure to deal with. More
by Agnes Koerner
Employees Worked With
Kyle McTaggart
March 02, 2019
Friendly, upfront, no bs Southbank was the only dealer who responded with actual useful information when I submitted a quote request from the main Dodge site. The other two d Southbank was the only dealer who responded with actual useful information when I submitted a quote request from the main Dodge site. The other two dealers responded with fluff and pressure sales. In person, everyone was really friendly. As a passenger, I got to sit in the front seat for the test drive instead of the backseat, like with most other dealers we've dealt with. Kyle McTaggart was our sales consultant and he is friendly and easy-going. We didn't feel pressured to buy off the lot, but they offered us a great deal on a van that came with more features than we needed at the same price as what we had in mind, so we are happy. :) More
by Jennifer
Employees Worked With
Decio Menezes, Charbel Nakhle, Kyle McTaggart
