
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,092 Reviews of Southbank Dodge Chrysler LTD
Excellent inventory selection and sales consultant Tyler Parker was very responsive, pleasant, well-informed and low key. I appreciated his willingness to not only listen to my needs but to respect th Tyler Parker was very responsive, pleasant, well-informed and low key. I appreciated his willingness to not only listen to my needs but to respect the purchase process that I wished to follow. More
Customer Service - Contract cancelation experience My girlfriend and I were looking at purchasing a new Jeep grand Cherokee and decided to drop into South Bank Dodge Chrysler LTD to look at their new i My girlfriend and I were looking at purchasing a new Jeep grand Cherokee and decided to drop into South Bank Dodge Chrysler LTD to look at their new inventory. The sales process was fairly effortless and Justin was understanding of how much time we needed to think things over! After settling on a model, circumstances arose that, a day after signing, we had to call to cancel the contract. Rami and the other staff members involved were very understanding of our situation and aided us in annulling the contract and receiving our deposit back in full. We were incredibly impressed with the level of care that Rami and associates provided. We highly reccomend visiting, as I know we will in the future! More
Great Service- Put me in the truck I wanted! Paul and Robbie did everything to get me in the truck I wanted. Very friendly and helpful service from all staff throughout my entire experience. High Paul and Robbie did everything to get me in the truck I wanted. Very friendly and helpful service from all staff throughout my entire experience. Highly recommend this dealership! 5 Stars aren't enough! More
Honesty, integrity, transparent Great experience with Khal. He made it simple, a no pressure sale and he was transparent from the get go. By far the best car buying experience I’ve h Great experience with Khal. He made it simple, a no pressure sale and he was transparent from the get go. By far the best car buying experience I’ve had. If you’re looking for a Jeep he’s the guy to go see. More
Excellent service I just purchased a 2019 Jeep Grand Cherokee Limited and if you are looking for a professional and courtesy Sales Rep, I highly recommend Mark Desjardi I just purchased a 2019 Jeep Grand Cherokee Limited and if you are looking for a professional and courtesy Sales Rep, I highly recommend Mark Desjardins. Mark took care of my needs. Some salesman’s may push you to make a decision. Mark took the time to review my needs, showed me different vehicles that I was interested in and suggested options that I didn’t even think of. Thank you Mark for the great experience. I will definitely come back to see you for my next car. More
Excellent & Professional The best dealership I have ran into in a very long time, Picked out my Jeep on a Friday and pick it up Saturday, alresdy to go. Mr. Tyler Parker help The best dealership I have ran into in a very long time, Picked out my Jeep on a Friday and pick it up Saturday, alresdy to go. Mr. Tyler Parker helped me a lot, Thank You and Southbank for a Job well done. More
Good & Professional One of the best dealership the service is very good efficient work and professional manner every one true truly treat you like your their most valued One of the best dealership the service is very good efficient work and professional manner every one true truly treat you like your their most valued customer. More
Fast and efficient Good selection of inventory at competitive prices. Friendly and knowledgeable staff - all very professional. Good detailing prior to release. No press Good selection of inventory at competitive prices. Friendly and knowledgeable staff - all very professional. Good detailing prior to release. No pressure sales and tje process went smoothly. More
Young but respected My boyfriend and I came in to buy his first car, we are young university students and were very shy about making this purchase. However, as soon as we My boyfriend and I came in to buy his first car, we are young university students and were very shy about making this purchase. However, as soon as we walked in the door, we were welcomed and made felt important and comfortable. Brandon with very patient with all of our questions and walked us through the entire process. Andy was also especially helpful as he made us a check list of everything we needed to bring in to finalise the purchase. Overall a great experience for a great price. We will be recommending this dealership to other young purchasers! :) More
Awesome Experience Tyler Parker and Paul Curry were great to deal with. They made my experience in purchasing a new vehicle very comfortable and easy. They were very a Tyler Parker and Paul Curry were great to deal with. They made my experience in purchasing a new vehicle very comfortable and easy. They were very attentive and professional. Tyler was very patient, informative, helpful and respectful of my time and needs. I would highly recommend Tyler and Paul. The reason I purchased my vehicle from Southbank is because of the exceptional service I have always received from the service department over the past 8 years. Specifically, Dean Martin and Dan ONeil have always looked after me and have provided exceptional service each time. They have been caring, attentive, professional, honest, dependable and awesome to deal with over the years, They have always been consistent in their top rated service delivery and I have greatly appreciated their service and care. As well, Madeleine at the front desk has also been wonderful to deal with. More