Southbank Dodge Chrysler LTD

Great Service Started this experience with a quote request over the Southbank Internet site followed by a couple of telephone exchanges. Once I got to Southbank, Ty Started this experience with a quote request over the Southbank Internet site followed by a couple of telephone exchanges. Once I got to Southbank, Tyler had the vehicle of my choice and explained things in a manner that I could relate to. Tyler did not pressure me but instead demonstrated respect and great sales professionalism . Tyler helped make this experience great. Thank you Tyler. More

A pleasant Experience This was my fourth new Jeep purchase since 2012, and it was, by far, the most professional and least frustrating process I have experienced. The staff This was my fourth new Jeep purchase since 2012, and it was, by far, the most professional and least frustrating process I have experienced. The staff I dealt with were friendly, efficient and knowledgeable. As a matter of fact, it was the first time I dealt with people who new more about the vehicle than I did. All in all, it was a most enjoyable experience. More

Awesome Sales Department! I have bought several vehicles from Southbank Dodge, the sales team work very hard to get me what I want. Have always been treated like family and alw I have bought several vehicles from Southbank Dodge, the sales team work very hard to get me what I want. Have always been treated like family and always recommend them to my friends and family. Thank you Stan, Bill, Clayton, and Rami with the purchase of my new 2019 Ram 3500 Dually Limited. I love it, it's a beast! More

Good experience with Brandon also very informative It's my second Dodge Ram with Brandon and I am very pleased to deal with Brandon explain very well also I will refer Brandon if I hear from someone It's my second Dodge Ram with Brandon and I am very pleased to deal with Brandon explain very well also I will refer Brandon if I hear from someone who wants to Buy a vehicle at South Bank Dodge More

Great customer service Chris took care of the issue with my vehicle and provided me with all the information I needed on what they would be doing Chris took care of the issue with my vehicle and provided me with all the information I needed on what they would be doing More

Good service We were treated very well, job done quickly and courteously - we will keep going there for maintenance. We would recommend anyone to use Southbank Dod We were treated very well, job done quickly and courteously - we will keep going there for maintenance. We would recommend anyone to use Southbank Dodge. More

WORST COSTUMER SERVICE We tried to finance for a 2019 Jeep Grand Cherokee and we knew how much we owed on our previous car and before we got there we called them and told th We tried to finance for a 2019 Jeep Grand Cherokee and we knew how much we owed on our previous car and before we got there we called them and told them how much we owe on our car and they said it wouldn’t be a problem. We spent to days of negotiating prices and picking a car then after they said congratulations on your new car we signed papers and fix up our trade in then I received a call from the financial department saying we are not qualified so they got our hopes up on a car that they claimed we owned and now we don’t. We and my family are very upset with their service at south bank and the employees should get more training on HOW TO SELL A CAR Checking the credit is the first thing ANYONE SHOULD DO when financing a car it shouldn’t be the last thing like how they did to us. THIS PLACE IS ON MY LIST OF TOP WORST DEALERSHIPS More

Awesome experience Excellent service and very knowledgeable They treat their customers very well I would recommend to all friends and family . They are also very Excellent service and very knowledgeable They treat their customers very well I would recommend to all friends and family . They are also very honest about any issues you may have. More

Hasan was fantastic!...well sort of Overall my experience was positive with the dealership, although Hasan Wahbeh was exceptional throughout the sales experience. The process with Hasan Overall my experience was positive with the dealership, although Hasan Wahbeh was exceptional throughout the sales experience. The process with Hasan was ideal, he was patient, knowledgeable, accommodating and took time to listen to my needs. He kept in touch during the process and followed up with the right amount of courtesy and professionalism. I would recommend Hasan Wahbeh as a Sales Representitive, you won't find a more approachable experience. ...AND then I dropped off my trade in and that’s where good service ended. I won’t be going back and highly suggest you look elsewhere. I’ve removed all Southbank branding from my truck and get it serviced elsewhere. More