
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,092 Reviews of Southbank Dodge Chrysler LTD
Professional, Customer Minded, Bravo Awesome experience John Aladin is experienced/professional and always kept the customer in mind. This is the best experience that I have ever had in Awesome experience John Aladin is experienced/professional and always kept the customer in mind. This is the best experience that I have ever had in the "years" that I have been purchasing vehicles from South Bank Dodge. Bravo to the whole Team. More
Great Customer care expérience Many thanks to Hal Hanhan, john Aladin,Paul Curry for the great customer expérience from the very first phone calls until departure with our new Jeep Many thanks to Hal Hanhan, john Aladin,Paul Curry for the great customer expérience from the very first phone calls until departure with our new Jeep. They took the time to find the right véhicule that fit our needs and budget. I strongly recomend this dealership you will enjoy the expérience. More
Happy with truck Experience all very good. Purchased new ram in the colour I wanted. Enjoyed dealing with Brian and Al! Definitely recommend coming to see them to buy Experience all very good. Purchased new ram in the colour I wanted. Enjoyed dealing with Brian and Al! Definitely recommend coming to see them to buy a vehicle. More
Didn’t take the time to know the product I saw a used Ford Focus Electric at Southbank Dodge on Autotrader. I emailed them about it and Elizabeth replied and recommended that I see Brandon. W I saw a used Ford Focus Electric at Southbank Dodge on Autotrader. I emailed them about it and Elizabeth replied and recommended that I see Brandon. When I arrived he admitted he hadn’t ever driven the car before and said that I probably knew more about the vehicle than him. This turned out to be true. Needless to say the test drive didn’t go well and I will take my business elsewhere. More
New car at Southban Mark was keen and professional. He payed attention to detail and was knowledgeable of the products and process of new car salesmanship. He made the Mark was keen and professional. He payed attention to detail and was knowledgeable of the products and process of new car salesmanship. He made the deal ! The process for attempting to sell me additional warranty coverage was not appreciated. I declined all coverage from the get go yet I was subjected to a barrage of products with a 'well I that's my job' attitude even though it was apparent that I would not be signing on to any additional warranty or oil changes or rust proofing. Too high pressure. More
2017 Dodge Durango I was very happy with the service I had received. I was dealing with Kyle McTaggart. He was very friendly and helpful. He was not an aggressive sales I was very happy with the service I had received. I was dealing with Kyle McTaggart. He was very friendly and helpful. He was not an aggressive sales person and he exceeded my expectations. Overall it was a great experience with the sales, finance and service departments. I am very happy with my purchase. I highly recommend Kyle and SouthBank Dodge. Thanks for Everything Kyle!!! More
It’s all depend of who you deal with If it’s not because of Brian (sales rep) and Ivan(Business manager) I would have never purchase my truck from south bank that day. Brian was easy to t If it’s not because of Brian (sales rep) and Ivan(Business manager) I would have never purchase my truck from south bank that day. Brian was easy to talk to, he was actively listening to our needs for the truck; my BM explained how the deal would look like, very patient. I highly recommend everyone to come see Brian and get your deal done by Ivan; we have spent countless hours at other dealership, 5 in total throughout the city but either the sales rep were lazy or rude to us. This kind of business is either a hit or miss, whenever you find good people to deal with, you will do business with them for long time. I hope Southbank keep the guys because they were rockstars, will come back and do my business again. More
I bought a new 2019 ram 1500 Went in to South Bank to look while my Dad bought a truck and I found one I fell in love with. The salesman I dealt with was John Aladdin. He was a ve Went in to South Bank to look while my Dad bought a truck and I found one I fell in love with. The salesman I dealt with was John Aladdin. He was a very great guy you was friendly and didn't pressure you into something you didn't want. Even the finance manager Rami Alzabri was very helpful and very polite. All around I had a fantastic experience that was better than any I've had at a dealership before. More
car detailing booked an appointment for a car detailing,and just because it's included in my warranty they think they can do a terrible job.I think i will start ser booked an appointment for a car detailing,and just because it's included in my warranty they think they can do a terrible job.I think i will start servicing elsewhere. More
Bought our second Wrangler at Southbank We’ve bought our second wrangler in 2 years at this dealership. We enjoyed our first experience and most of our service visite. Brian is a great sal We’ve bought our second wrangler in 2 years at this dealership. We enjoyed our first experience and most of our service visite. Brian is a great salesman. He is calm and very attentive. We really enjoyed buying a car from him. Highly recommended. More