South Trail Kia

terrible service, over charging customers Took my car in for a diagnosis, the service person quoted me at 1 hour. two hours later they told me within 10 minutes. But kept my car for over 2,5 Took my car in for a diagnosis, the service person quoted me at 1 hour. two hours later they told me within 10 minutes. But kept my car for over 2,5 hours.and then said my car needed all these made up repairs, very dishonest place would not recommend, even bringing the vehicle in the lady was very rude no respect for other peoples time, Parts are marked up insanely high and they try say that my car needed 3500 in parts alone. worst experience I ever had at a dealership. More

Once again,OUTSTANDING service Once again, service was outstanding. They were ready for me at my scheduled appointment time, got me in and also had my car ready when promised, INCL Once again, service was outstanding. They were ready for me at my scheduled appointment time, got me in and also had my car ready when promised, INCLUDING a wash. More

South Trail Kia Service Everyone at this KIA are so nice! They are very helpful and very explanatory. I bought my KIA there 2 years ago and have always had exceptional custom Everyone at this KIA are so nice! They are very helpful and very explanatory. I bought my KIA there 2 years ago and have always had exceptional customer service from them. Highly recommended this KIA location. More

Great experience It was a great experience working with Mr. Chad in finance . He's so nice and understanding. He help us a lot and make us feel comfortable talking to It was a great experience working with Mr. Chad in finance . He's so nice and understanding. He help us a lot and make us feel comfortable talking to him. Thanks also to Sir Alex who guide us in buying the car. More

Swapping summer/winter tires Took my car in for an 8:30 am appointment. The tires on rims which had been in storage since last spring, were exchanged for the summer wheels and com Took my car in for an 8:30 am appointment. The tires on rims which had been in storage since last spring, were exchanged for the summer wheels and completed by 9:15. I thought the time required seemed excessive for a task that could have been done in 15 minutes unless additional work was performed that I was not informed about. I had asked last spring to have any stones removed from the treads, but that was not done. I thought they could be removed easily by using a strong jet of air or water. I've done this manually in the past over several hours. The invoice for the current job also requested that stones be removed from my summer tires for next spring's swap. I'll see how that works out next year. I did appreciate having the exterior washed before the car was returned. More

Purchase of 2015 Kia Sorento Had a first class experience purchasing our 2015 Kia. Very professional staff, well organized, knowledgeable and more than met our expectations. Would Had a first class experience purchasing our 2015 Kia. Very professional staff, well organized, knowledgeable and more than met our expectations. Would highly recommend Felipe Pacheco and the rest of the staff. More

Great service Second purchase through them highly recommend using south trail kia and their team. Ryan Fod was also fantastic start to finish on my entire purchase Second purchase through them highly recommend using south trail kia and their team. Ryan Fod was also fantastic start to finish on my entire purchase More

Excellent Had the most amazing experience at South Trail Kia. Nigel and Courtney helped me out so much. Being a divorced mother of 3, I never thought I would be Had the most amazing experience at South Trail Kia. Nigel and Courtney helped me out so much. Being a divorced mother of 3, I never thought I would be able to own a new vehicle. Nigel went above and beyond to get into my new car and I could be more thankful. You both Rock!!! Thank you again for everything. More

Great experience I recently purchased a Kia Sportage at South Trail Kia. As my last car I had for 10 years it had been awhile since I had been car shopping. I original I recently purchased a Kia Sportage at South Trail Kia. As my last car I had for 10 years it had been awhile since I had been car shopping. I originally emailed South trail Kia and Daren automatically emailed me back. Because I was hesitant at first about getting a new car and something in my budget. But Daren went above and beyond with information over email for me and payment options. Living in the far NW because Daren was so helpfully I made the drive all the way to the far South to test drive cars. He made my time and experience very worth while. Daren made this experience enjoyable and I also made me comfortable and at ease buying a new car. I dealt with Shimpei the finance manager and he was excellent in going over all my options and warranty choices. Daren and Shimpei made this a great experience. The nervousness I felt before going into buying a car was taken away almost immediately. Daren and Shimpei made this a easy and stress free experience. Definitely recommend South trail Kia. More

Kia Soul Purchase I Purchase a Kia Soul and the sales person, Ha-Young Lee went above and beyond to help me with the purchase and registering of my car, which I really I Purchase a Kia Soul and the sales person, Ha-Young Lee went above and beyond to help me with the purchase and registering of my car, which I really appreciated. The employees are welcoming and ready to assist. More