South Trail Hyundai

I would never purchase from here again. When I picked up my new car they gave me the wrong car! I took it back the next morning so I could get the correct one with the turbo and the remote start app. Then t my new car they gave me the wrong car! I took it back the next morning so I could get the correct one with the turbo and the remote start app. Then they changed the price and charged me more. I also had to wait another week for them to get one in stock. When I picked it up it had not been pre delivery inspected nor detailed. It had the correct engine but still no remote starter app. As I live in Calgary I asked about having a remote starter and again I had to pay for that as well even though the salesperson stated it had it. I asked repeatedly if they could compensate me in some way and was always given a polite "sorry" but would not do anything. Insult to injury, I was told when I purchased that oil changes were every 8000kms because the vehicle uses synthetic oil. That was apparently "an oversight" by them and they are required every 6000km and now require a special fuel additive which was also never divulged or in any of the paperwork. Absolutely horrible experience. I would give zero stars if it was an option More

Excellent sales service Alvin Dixon, sales representative, was more than helpful in me choosing the right vehicle for me. He is extremely knowledgeable about the product he Alvin Dixon, sales representative, was more than helpful in me choosing the right vehicle for me. He is extremely knowledgeable about the product he is selling. If South Trail Hyundai had the vehicle I wanted, I would not hesitate buying from Alvin. After purchasing a vehicle from another dealership, I went back to Alvin for service help that I could not get from the dealer I bought the car from. Alvin was most helpful in getting my Bluelink working. As a result of his willingness to help, I decided to use South Trail Hyundai for service. They are currently set up on my bluelink as my service provider. So thankyou Alvin for your help. I love the way Bluelink works. I look forward in doing further business with South Trail Hyundai. Don Brown More

Highly recommended Alvin was a great salesman. I have always hesitated to go shopping for a vehicle at a dealership but South Trail Hyundai broke all the negative dealer Alvin was a great salesman. I have always hesitated to go shopping for a vehicle at a dealership but South Trail Hyundai broke all the negative dealership stereotypes. Alvin was a great salesman and created a warm and honest zero pressure experience and the Sales Managers were not holed up in an office somewhere they were always around and said hello every time we came in. I would recommend South Trail Hyundai to anyone wanting quality products, a fair price and very friendly honest staff. More

Great Friendly Dealership I always enjoy going into South Trail Hyundai because everybody is so friendly and helpful. I’m very happy that Kylian was able to find me exactly wha I always enjoy going into South Trail Hyundai because everybody is so friendly and helpful. I’m very happy that Kylian was able to find me exactly what I was looking for. More

Great communication and customer service In the midst of a horrendous experience at a diff Hyundai dealership we had our vehicle towed here . We were extremely happy with the customer servic In the midst of a horrendous experience at a diff Hyundai dealership we had our vehicle towed here . We were extremely happy with the customer service provided by Chris Lindsey and Dan Katz. The communication was outstanding, Chris was extremely knowledgeable and went the extra mile to ensure we were fully informed about expected costs and repairs along the way. Best service ever !! We are so appreciative. More

Great dealership and great team I would highly recommend South Trail Hyundai. Abraham, sales advisor very freindly and professional, worked with me on the purchase of my preowned R I would highly recommend South Trail Hyundai. Abraham, sales advisor very freindly and professional, worked with me on the purchase of my preowned Rav4 and made it a great experience. All the team have done a fabulous job, their willingness to discuss and be clear made it a great purchase. Mike Kitts , the manager was so great to deal with, so willing to make me his happy client at the end, showed me 2 cars, we reached a good deal for my trade and purchase. Trina the finance manager too was so professional and freindly, made the finance process great. Highly recommend South trail Hyundai. Thank you again Mike, Abraham and Trina. I love my Rav 4. From your satisfied client, 😊 Meray More

Love my new ride South Trail Hyundai were such a pleasure to deal with. The whole team were very accomadating and friendly. Monique, in service, directed us to a gre South Trail Hyundai were such a pleasure to deal with. The whole team were very accomadating and friendly. Monique, in service, directed us to a great salesperson Kylian, who is very well educated in all the vehicles and listened to what our needs and wants were in a purchase of a new vehicle. I have sinced already recommended him to a friend of mine and I will receommend this dealership again no question. Trina, the finance manager, made the process of approval very seamless, quick and easy. I have nothing but good to say about this dealership and I certainly will be returning. More

Greasy salesman Expect to low balled on your trades, pressured to buy a car after test driving a vehicle that turns into 2 hours of sales pitch. I would rather walk t Expect to low balled on your trades, pressured to buy a car after test driving a vehicle that turns into 2 hours of sales pitch. I would rather walk than give this dealership my business. More

Willing to do anything to serve. My wife and I just bought a new Santa Fe ultimate from south trail. Salesman (Lorenz Dioquin),finance manager (Kavvy Sandhu) and sales manager (Vinh T My wife and I just bought a new Santa Fe ultimate from south trail. Salesman (Lorenz Dioquin),finance manager (Kavvy Sandhu) and sales manager (Vinh Tram) were all a pleasure to deal with and they went out of their way to please and accommodate. Thanks. Don & Leslie More

Negligent & Incompetent! BUYER BEWARE The original review, unedited, is at the bottom of this post. The long and the short of my experience with South Trail Hyundai: BUYER BEWARE The original review, unedited, is at the bottom of this post. The long and the short of my experience with South Trail Hyundai: 1) Traded vehicles in and bought a used car from South Trail Hyundai. The trade ins had loans on them as most cars today do. 2) Agreed on a value of the cars traded in. Was assured that the lienholders (the banks) for the trade-ins would be paid in full within a couple of business days. I paid South Trail Hyundai the difference between what was owed on the trade-ins and what they (South Trail) offered me. I paid this balance - nearly $8k - in cash. 3) South Trail didn't pay the banks. 4) Loan payments went out, payments were missed (the cars weren't mine/my responsibility anymore) I found out about the above when one of the banks called me asking why I was late on my payments. You can imagine my surprise. I immediately contacted the dealer. The new finance manager got right on it. The dealer manager - the same guy I was lauding originally - couldn't be bothered to show any interest, acknowledge their error, or even apologize. 0 post-sale service, especially considering this was an egregious error that is 100% on South Trail Hyundai. BUYER BEWARE. There are many dealers in Calgary, why shop here? More