Signature Mazda
Richmond, BC
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2,156 Reviews of Signature Mazda
Top notch customer service My husband and I came into Signature Mazda to "check out" the Mazda CX-5, as I was not familiar with Mazda product. I was met by Justin Kim, who gave My husband and I came into Signature Mazda to "check out" the Mazda CX-5, as I was not familiar with Mazda product. I was met by Justin Kim, who gave exceptional customer service. He was very knowledgeable, friendly, and helpful in answering all our questions in a polite and low key manner. He was so accommodating and even offered to let us take the CX-5 home for a night just to test it out in all conditions, if we wanted to, which was very appreciated. He spent a lot of time with us and was very patient in helping us, showing us all the trim pkgs and the available colours, even though it was clearly a busy holiday weekend. I was so impressed with the CX-5 and Justin that I made the decision to take the 2018 CX-5 GT Tech home the very next day! The dealership has top-notch, sincere, customer service. Thanks, Justin and team for making us feel like you truly care. We never felt rushed, and everyone was very friendly and polite. This would not mean anything if the product was not good... And the CX-5 is fabulous! Handles like a dream; excellent safety features; LOVE the HUD; sporty but luxurious interior makes it stand apart from anything else in its class. I am very happy with this vehicle and this dealership. Don't think I would go anywhere else! More
I like Mazda Signature It was very good customer service, I had an pleasant experience with Signature Mazda. The ViIP package provided is also very Attractive & considerable It was very good customer service, I had an pleasant experience with Signature Mazda. The ViIP package provided is also very Attractive & considerable. I'll recommend friends Mazda later whenever possible. More
Great service Great staff and great services as always! Staff are friendly and experienced. They provided detailed explanation about the condition of my car. Servic Great staff and great services as always! Staff are friendly and experienced. They provided detailed explanation about the condition of my car. Services were done in a reasonable time frame. More
Service and Tire Swap As always a great experience at Signature Mazda. Sales staff are great, car is always finished in a reasonable time frame. The waiting lounge is a bon As always a great experience at Signature Mazda. Sales staff are great, car is always finished in a reasonable time frame. The waiting lounge is a bonus!! More
Great, professional service across the board! What started with distressing and disappointing news from the service department, turned into a positive experience. Service manager Arash Akhlaghi co What started with distressing and disappointing news from the service department, turned into a positive experience. Service manager Arash Akhlaghi connected me to William Li in sales who helped me assess my needs and I left happy in a car that's right for me at this time. More
Morning Service The service advisor was thorough and thoughtful in preparing the work order and advising me of the preliminary maintenance review with recommended wor The service advisor was thorough and thoughtful in preparing the work order and advising me of the preliminary maintenance review with recommended work. The invoice matched the estimate and recommended work. More
Pleasant experience Car was in for recall I received for a brake issue with the parking brake, 2014 Mazda 6 was very happy with the friendly and prompt service. Was told Car was in for recall I received for a brake issue with the parking brake, 2014 Mazda 6 was very happy with the friendly and prompt service. Was told two hours and it was ready in two hours. More
Amazing service from Justin He made shopping for my new Mazda 3 very pleasant and easy going. He wasn’t a pushy salesman and let me decide what works best for me. Even the Patric He made shopping for my new Mazda 3 very pleasant and easy going. He wasn’t a pushy salesman and let me decide what works best for me. Even the Patrick the business manager was really good. Overall the entire purchase experience was very smooth and would recommend this place to buy a new car. Thanks again More
Regular service Phone call to remind me of service due Very convenient to be able to drop car off the night before for service first thing in the morning Phone call Phone call to remind me of service due Very convenient to be able to drop car off the night before for service first thing in the morning Phone call when car ready Clear explanation of work done Polite knowledgeable staff Clean modern waiting area with great amenities More
Recent purchase of mazda As it had been some time since I last purchased a newer vehicle , my experience with Signature Mazda was a positive one. Friendly, helpful staff in al As it had been some time since I last purchased a newer vehicle , my experience with Signature Mazda was a positive one. Friendly, helpful staff in all areas More














