
Signature Mazda
Richmond, BC
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2,007 Reviews of Signature Mazda
excellent The service advisor (Larissa) was friendly, efficient and kept me posted on the what was happening. I give her full marks. While I was waiting for my The service advisor (Larissa) was friendly, efficient and kept me posted on the what was happening. I give her full marks. While I was waiting for my vehicle, I observed another female service advisor, an older woman, who also seemed excellent and very attentive to her customers. I was pleased to hear that I could forego the wash and vacuum and Mazda would give $10 to the food bank. Thank you for being a caring business in your neighbourhood More
Scheduled minor device. Always good service and the staff are friendly. I like the reminder email notifying me that service is due.The waiting area is comfortable with compli Always good service and the staff are friendly. I like the reminder email notifying me that service is due.The waiting area is comfortable with complimentary refreshments.. Nice to pick up a freshly washed car. More
Thanks to Alice & the Mazda Team!! Been with Mazda for 15 years now - always had great service and this week was no different. Alice, Alicia and Julia looked after us really well and de Been with Mazda for 15 years now - always had great service and this week was no different. Alice, Alicia and Julia looked after us really well and definitely made us feel special. Arash and Sean from the Service department also have to be mentioned as they too looked after us. All in all a great experience hence the reason we keep going back! More
Never Surprised Right from the time you enter the doors of the Dealership until you have picked your vehicle up you can tell you are important to the Dealership and t Right from the time you enter the doors of the Dealership until you have picked your vehicle up you can tell you are important to the Dealership and that means all staff you are in contact with.This by the way also applies to telephone and email communication you have with them. More
Fantastic experience A HUGE thanks to Alice, Alicia and Julia from Sales and Arash and Sean from the Service dept - these guys are the very best!!!!! They made our experie A HUGE thanks to Alice, Alicia and Julia from Sales and Arash and Sean from the Service dept - these guys are the very best!!!!! They made our experience even more special with their first class professionalism and obvious expertise - have already recommended them to friends and family! More
Large Service Job I have seen the service improve drastically over the past couple of years, thanks to the right hiring and culture change. The staff are friendly, comm I have seen the service improve drastically over the past couple of years, thanks to the right hiring and culture change. The staff are friendly, communicative and customer service oriented. I appreciated the willingness to match competitor pricing on snow tires, much appreciated. More
Busy, but felt I was looked after. They expected me. They got to work right away. Everyone seems to be working hard; and with a smile on their face. Clean and modern looking. They expected me. They got to work right away. Everyone seems to be working hard; and with a smile on their face. Clean and modern looking. More
Brake Job The service was good and speedier than I anticipated at a reasonable price. I was both dropped off at home and picked up by their driver. The service was good and speedier than I anticipated at a reasonable price. I was both dropped off at home and picked up by their driver. More
One good employee the rest were mediocre David in services was great. He was friendly, proactive and helpful. I came in for a service, left and had to come back because my check engine light David in services was great. He was friendly, proactive and helpful. I came in for a service, left and had to come back because my check engine light was on. He arranged for a service vehicle for me while my car gets diagnosed. I did not like the girl who took my appointment. She was abrupt and not helpful. When we came to the dealer and left, you had a lot of sales people lingering around and chichatting. There was a lot of clutter around the receptionist desk from take out lunch. More
Excellent service I am aways pleased when I return to Signature Mazda for serving my vehicle which I bought theee. I trust their expertise and I am pleased with the lev I am aways pleased when I return to Signature Mazda for serving my vehicle which I bought theee. I trust their expertise and I am pleased with the level of customer services hey I’ve always provided to me, without upselling unnecessary services. More