Signature Mazda

Excellent yearly major service I came in for my yearly major service for my Mazda5. They listened to my specific concerns. They explained thoroughly of what today’s service entails I came in for my yearly major service for my Mazda5. They listened to my specific concerns. They explained thoroughly of what today’s service entails and how much each service/product will cost approximately. They even provided a complimentary car so that I can pick up my daughter from school. They did as planned and agreed with thorough explanations of what was done. My five-year old car drives like brand new! Five stars all across the board! More

Excellent Service Happy to continue to bring my car in here even though this is not the nearest Mazda location. Service was quick and easy. Laura set up my appointmen Happy to continue to bring my car in here even though this is not the nearest Mazda location. Service was quick and easy. Laura set up my appointment via email right away. Sean was thorough with service completed. More

Our expierance at Mazda with Alice Lee Alice provided a surreal experience, as my family and I were shopping for a new car. We immediately felt secure and well advised while working with he Alice provided a surreal experience, as my family and I were shopping for a new car. We immediately felt secure and well advised while working with her. Amazing Experience, fun, quick and completely changed our perception of Mazda as a brand, thanks to Alice and the amazing staff at the Mazda dealership located in Richmond, B.C. Thank you, Sucha Claire More

Polite, clear explanation I have no complaint about the entire sales part, financing procedures and the excellent after sales service , however , the service department really I have no complaint about the entire sales part, financing procedures and the excellent after sales service , however , the service department really disappointed me somehow. More

New service manager excellent I found the service manager approachable and friendly and helpful. Staff clearly explained the work to done, reasons and pricing before and after serv I found the service manager approachable and friendly and helpful. Staff clearly explained the work to done, reasons and pricing before and after service done. More

Staff was very helpful. The reminder was timely, service was prompt and of good quality as known today. Signature has been selling and servicing my Mazdas for fifteen years n The reminder was timely, service was prompt and of good quality as known today. Signature has been selling and servicing my Mazdas for fifteen years now. More

Thank you Today it was very prompt and satisfactory service, with an explanation of how things would be handled, and then a consultation with the mechanic direc Today it was very prompt and satisfactory service, with an explanation of how things would be handled, and then a consultation with the mechanic directly which I appreciated to get a full understanding of the status. More

Great customer service I went just to see what my upgrade options were, and i left with a new car, happy and excited. That’s great customer service from all who helped us o I went just to see what my upgrade options were, and i left with a new car, happy and excited. That’s great customer service from all who helped us out. More

Excellent service and advise from Jeff He was unstinting of his time,very helpful during test drive and later in readying the car and even offered to deliver the cargo cover to our home in He was unstinting of his time,very helpful during test drive and later in readying the car and even offered to deliver the cargo cover to our home in Kerrisdale (he lives in Richmond.) Very impressive in his professional manner and friendliness. More

Seamless car purchase! I'm from the Interior and was shopping for a vehicle when I came into contact with William Li. We were able to put the entire deal together via phone I'm from the Interior and was shopping for a vehicle when I came into contact with William Li. We were able to put the entire deal together via phone and email, including arranging pickup of the car and installation of winter tires; he was very helpful and provided us with all the info we needed to make an informed decision. He made our experience with Signature Mazda memorable and pleasant and was an overall seamless transaction. Would absolutely recommend William and this dealership to anyone looking to get into a new or used vehicle! More