
Signature Mazda
Richmond, BC
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2,040 Reviews of Signature Mazda
First service at this location No issues, wifi was good to do work, shuttle was offered to take me while I waited. Took exactly as long as I was told. No issues, wifi was good to do work, shuttle was offered to take me while I waited. Took exactly as long as I was told. More
PROFESSIONAL AND EXCELLENT THANK YOU ALICE AND STACY, AS YOUR PROFESSIONAL AND EXCELLENT SERVICE, ALL MY FAMILY MEMBER REALLY ENJOY THIS NEW CAR. IT IS REALLY GOOD IMPRESSION OF THANK YOU ALICE AND STACY, AS YOUR PROFESSIONAL AND EXCELLENT SERVICE, ALL MY FAMILY MEMBER REALLY ENJOY THIS NEW CAR. IT IS REALLY GOOD IMPRESSION OF YOU, THANKS ALICE AND STACY. More
Car servicing Brought car in for servicing, staff was derailed, friendly and informative. Estimates of servicing time and costs were well provided, costs were reaso Brought car in for servicing, staff was derailed, friendly and informative. Estimates of servicing time and costs were well provided, costs were reasonable. Would highly recommend for future clients More
Power steering repair This was an expensive repair. I appreciated the trouble Larissa took to go over what was involved and how long it would take. (I did not get the name This was an expensive repair. I appreciated the trouble Larissa took to go over what was involved and how long it would take. (I did not get the name of the person who took care of me when I picked up the car. But she also explained things in detail.) I had excellent service from your driver, Richard, to my home and back again to the dealership. More
Thanks David David is helpful every time I come in for a service. He's friendly, polite, and willing to explain everything to me that's happening to my car. He is David is helpful every time I come in for a service. He's friendly, polite, and willing to explain everything to me that's happening to my car. He is also willing to do everything he can to make the experience better for the client. Great experience. More
Always a pleasure! The service representative went over everything and explained what they were doing, no pressure. They were on time and friendly. The waiting area is i The service representative went over everything and explained what they were doing, no pressure. They were on time and friendly. The waiting area is inviting. More
Car service Every aspect of the service experience was great, except the wait time. My booking was for 11am. I arrived at 10:45am, assuming I only had to drop off Every aspect of the service experience was great, except the wait time. My booking was for 11am. I arrived at 10:45am, assuming I only had to drop off my vehicle and return back to work in your shuttle . However, I was not able to leave for 1hr. The wait time to be called in and also waiting for the shuttle to arrive took a total of 1hr out of my work day. On the other hand, I’m very happy with the customer service, the updates via phone, the car service and the shuttle. Thank you More
Timely service. Car was ready before estimated time Delivered Sparkling clean and ready to go. Driven to appointment while car was being service and picked up right Car was ready before estimated time Delivered Sparkling clean and ready to go. Driven to appointment while car was being service and picked up right on time. More
Car purchase From the first time I walked into the dealership, until the the final time I drove away with my new car, the service was outstanding. Simon was always From the first time I walked into the dealership, until the the final time I drove away with my new car, the service was outstanding. Simon was always friendly, never pushy, and made my buying experience painless. I would definitely recommend buying a car from Simon and this dealership. More
Air conditioning repair I was able to bring my car in for a diagnostic to determine what caused the air conditioning not to work, the same day I phoned about the problem. I I was able to bring my car in for a diagnostic to determine what caused the air conditioning not to work, the same day I phoned about the problem. I was told that it may take a couple of hours to repair if the had the part. They completed work in 2.5 hours. They offer coffee and have a pleasant, clean waiting area. More