
Signature Mazda
Richmond, BC
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2,078 Reviews of Signature Mazda
Good service Both Joseph and Donald were very helpful in describing the features of the Mazda 3, including the newer safety ones. Got the model, colour and package Both Joseph and Donald were very helpful in describing the features of the Mazda 3, including the newer safety ones. Got the model, colour and packages I was looking for and they were very accomodating when it took me a while to make the final decision. Overall, a sale done very professionally. More
best sell ever this sell person tried very hard to fight the deal i want it. he work very hard to get the best deal for me. He is very polite this sell person tried very hard to fight the deal i want it. he work very hard to get the best deal for me. He is very polite More
Good service. Listen to the customer. I came to the service earlier than my appointment time. The service person has informed me about the amount of people in the line up and asked me to t I came to the service earlier than my appointment time. The service person has informed me about the amount of people in the line up and asked me to take a sit. Once she has finished with customers in front of me, the person came to me and asked to come to the service desk, which is very nice that you don't need to stay and wait at the counter. At the service counter, the person has quickly understand my needs and offered shuttle service. After about an hour I have received a call describing finding and confirming what needs to be done on my vehicle. The service has been done properly, the car was washed, I'm satisfied with the service. More
Efficient and friendly This is the best service experience I have ever had. People here are friendly. They get stuff done efficiently and correctly. The service area was cle This is the best service experience I have ever had. People here are friendly. They get stuff done efficiently and correctly. The service area was clean and nice. I really appreciate for everyone’s help. More
Excellent, As Always. I have bought or leased two cars from Signature. and sales/service has always been top tier. I will continue to do business with them. I have bought or leased two cars from Signature. and sales/service has always been top tier. I will continue to do business with them. More
Taking good care of their customers I love my Mazda 3. I am reminded of my scheduled maintenance and if I need a lengthy repair I am given another vehicle. As a valued customer I was giv I love my Mazda 3. I am reminded of my scheduled maintenance and if I need a lengthy repair I am given another vehicle. As a valued customer I was given a full explanation of everything that had to be done by the Service Manager, Arash Akhlaghi. It reassured me to understand why it was necessary. Alice Lee was very kind and understanding of my concern over investing so much in my vehicle just before Christmas. I will discuss my options to buy or lease with her before investing more towards maintaining my vehicle. Thanks to Signature Mazda! More
Good experience and helpful The sales person helped me so much and know what I need and she tried her best to help me to find the right car for me. All the people here were very The sales person helped me so much and know what I need and she tried her best to help me to find the right car for me. All the people here were very nice and very helpful. I would recommend my friends to come here. More
Fantastic experience getting me approved! Donald was very helpful in getting me what I needed in a timely fashion. I have him and Patrick to thank during this experience! Look forward to comin Donald was very helpful in getting me what I needed in a timely fashion. I have him and Patrick to thank during this experience! Look forward to coming in again and recommending friends and family.. More
Apple Carplay / Android Auto Installation 1. Nov 27. 2018 - with my 2018 Mazda CX-5 only 3 days old, ran over a piece of metal which caused the front passenger tire to lose air. Brought in th 1. Nov 27. 2018 - with my 2018 Mazda CX-5 only 3 days old, ran over a piece of metal which caused the front passenger tire to lose air. Brought in the car first thing in the morning at 7:30am and Signature Mazda repaired the tire within half an hour. Luckily I had the Tire & Rim package as the repair was free. 2. Nov 30, 2018 - brough my Mazda CX-5 in to Signature Mazda to install Apple Carplay / Android Auto software as well as upgrading one of the front console USBs to a higher voltage. The Technican noticed a "cowl" on the car need to fixed/replaced and did it free of charge. Overall great service with Signature Mazda. More
Friendly, informative, helpful Service advisor David clearly explained the work to be done and promptly called me to explain additional necessary repairs. My car was ready before h Service advisor David clearly explained the work to be done and promptly called me to explain additional necessary repairs. My car was ready before his forecasted time. I had forgotten to mention the coupons I had at the beginning and David graciously allowed the relevant coupon to be used to reduce my bill. Excellent customer service showing David treats his customers with respect. More