Sherwood Park Volkswagen

It was easily the most painful vehicle purchase I have ever made. To start, we agreed on a price and shook on it and then more items were added after the handshake, but I signed the agreement without noti ever made. To start, we agreed on a price and shook on it and then more items were added after the handshake, but I signed the agreement without noticing so that’s on me. I turned down the undercoating and extended warranty to 2 separate finance specialists but after 6 hours of waiting with no food, no keys to go home, no I’d because they took it and no credit card because they kept it I signed the agreement so they won there too but at least I got my new car. Nope. They had to clean in up and put on all the extras I didn’t want but guess what? 4 days later we got our car. Happy? Nope. They installed wrong items on my car and I didn’t notice until it was too late. So they won. Please, if you are reading this make sure to bring in a lawyer and be ready for a battle because these guys are good at all the used car dealer tactics. More

Great experience from start to finish. The sales people were knowledgeable of the product, helpful explaining the process and friendly to the end. The sales people were knowledgeable of the product, helpful explaining the process and friendly to the end. More

Thankfully they have fixed the problem customer service Friendly service not too long to wait Friendly service not too long to wait More

Dalyn was exceptional to work with. He made this buying experience effortless and painful. 5 stars for everyone He made this buying experience effortless and painful. 5 stars for everyone More

Red was thorough in providing options and did a great job with the delivery process. with the delivery process. More

Went to buy a new GTI and was good to pay cash. When Peter found this out, the price increased by $1,500 and was pressuring me to finance the vehicle instead. When I asked for a breakdown of the pr When Peter found this out, the price increased by $1,500 and was pressuring me to finance the vehicle instead. When I asked for a breakdown of the price and how he arrived at the final price, he simply told me that that was the price of the vehicle and I could take it or leave it. So I left it. He was not interested in letting me know what I was paying for. Nice vehicle, horrid sales department. More

My first visit to the Sherwood Park VW dealership- seemed very professional & relaxed. Our salesperson Peter was a good help explaining the VW Atlas and was helpful when I picked up the Atlas when we did a w very professional & relaxed. Our salesperson Peter was a good help explaining the VW Atlas and was helpful when I picked up the Atlas when we did a walk thru- although almost 2 weeks later I have forgotten most of it but thats on me!! More

I felt really comfortable, no pressure at SPV. Fred, Mo and Asma were terrific to deal with. Fred, Mo and Asma were terrific to deal with. More

I was told 6. 45 rate then signed for 6.99. Didn't like it. Make a deposit, was told non-refundable. You lost me 45 rate then signed for 6.99. Didn't like it. Make a deposit, was told non-refundable. You lost me More

Great service. Very nice and personable. Went above and beyond as far as looking after my car Very nice and personable. Went above and beyond as far as looking after my car More