Sherwood Park Volkswagen

Amazing service! Amazing service from Josh and his entire support team. We drive past two other Volkswagen dealers on the way to this one and will continue to make Amazing service from Josh and his entire support team. We drive past two other Volkswagen dealers on the way to this one and will continue to make the extra drive to visit this team. Josh's communication and ability to work hard to find something that would work for my high demands was amazing. Top notch communication and supportive throughout the entire process. Josh, Moe, Anderson, and Sharon all deserve props! Seriously great service! More

Honest and friendly When Josh Luyimbazi found out I was looking for a new(ish) vehicle, he kept his eyes open for something that suited my wants and price range. I was sh When Josh Luyimbazi found out I was looking for a new(ish) vehicle, he kept his eyes open for something that suited my wants and price range. I was shown a good selection of vehicles and he was knowledgeable and honest about the vehicle history which I greatly appreciated. There was no pressure to buy, and even when I added a couple of days to my few days to think about it,, he was totally fine with it. When I was ready to buy, Josh made sure everything was in order from the paperwork to the car detailing. He went through everything on the car with me, and if I had any questions even after driving it off the lot, I could still call him. Josh is a friendly, honest guy with a great smile! Thanks Josh! More

Great Experience Sherwood Park Volkswagen is a beautiful new dealership and Chris Roberts was a great, extremely professional, yet laid back guy. Explained everything Sherwood Park Volkswagen is a beautiful new dealership and Chris Roberts was a great, extremely professional, yet laid back guy. Explained everything we needed to know about the vehicle and presented options but did not push extras and things that weren't within the description of what I was looking for. I would recommend Chris to anyone and look forward to buying another vehicle from him in the future. Anderson also took care of us on the numbers side of the deal and was similarly professional yet laid back and didn't push. He was transparent and fair, which was appreciated. Most enjoyable experience at a dealership in a long time. More

Mike - The Best Customer Service Mike really went above and beyond for our service. He helped negotiate a fair price and kept in touch throughout the whole process. I would recommend Mike really went above and beyond for our service. He helped negotiate a fair price and kept in touch throughout the whole process. I would recommend dealing with him if someone decides to purchase from Sherwood Volkswagen. I was called and told I had to put my $1000 deposit on the vehicle, which was apparently a miscommunication through staff. The issue was solved otherwise I would have bought elsewhere. I was disappointed that the paperwork wasn't provided to me in advance as I was told to enable me to get insurance, so they had to give me a dealer plate. The gas tank was not filled when I picked it up, I had to go back to the dealership area to receive my full tank as promised. I had to bring my vehicle in 5 days after I bought it to fix the licence plate light. I also had to return to the dealership at that time to sign a new contract with a new payement date, because it was not noticed that my vehicle payment date was out of the 21 day window and was on day 22 (had I known about the 21 day window I would have chose a date within the 21 days). More

Great experience. With a knowledgable and helpful staff this was a great dealership to deal with . Everybody I dealt with was friendly and accessible . I'm enjoying my With a knowledgable and helpful staff this was a great dealership to deal with . Everybody I dealt with was friendly and accessible . I'm enjoying my new ride . More

Dreams Really Do Come True From the moment I walked into the showroom I felt welcomed in a calm, relaxed setting. James not only has the best smile he is very knowledgeable and From the moment I walked into the showroom I felt welcomed in a calm, relaxed setting. James not only has the best smile he is very knowledgeable and answered ALL my questions. It took me a couple of days to decide the VW was for me but when I did the process was quite efficient. The car had to be brought in and when the day arrived for me to pick up my new VW Beetle convertible James picked me up at home and drove me to the dealership. I do not live in Sherwood Park so this was quite a welcomed perk! Thinking of buying a VW? Sherwood Park Volkswagen - James Cochrane - remember those names!! Thank you James and to everyone that greeted me with a smile - keep up the excellent work. See you in 6 months for my first service. More

Bought New Tiguan Wolfsburg Edition The VW dealer building is new, spacious, and very clean. All cars were well displayed. The salesman, Chris Roberts, was well-dressed and clean cut. Ch The VW dealer building is new, spacious, and very clean. All cars were well displayed. The salesman, Chris Roberts, was well-dressed and clean cut. Chris was a professional in every way. He was friendly, very knowledgeable about the details of the new Tiguan we were thinking of buying, he took us for a test drive, and he did a thorough job of explaining the operation of the car. Most of all we didn't feel pressured even when we told him we first wanted to check out other cars, which we did. When we decided to purchase, he finance people we dealt with, Sharon Thompson and Raoul Bhardwaj, were efficient and friendly, and nice to deal with. All in all, Chris, Sharon and Raoul made our car-purchase experience a pleasant one. All in all we are very impressed with all of them, and with the Sherwood Park Volkswagen dealership too. More

WOW!!!!! Finally TOPLESS... The guys at Sherwood VW, went way beyond what you see at most dealerships The servers that Don, Anderson and Kelvin provided was short of amazing. The guys at Sherwood VW, went way beyond what you see at most dealerships The servers that Don, Anderson and Kelvin provided was short of amazing. These 3 guys aren't the only outstanding members of VW crew that we had helping us. This was the 3rd Beetle (1st rag top) that I've had the excitement of picking up.. They even let me go home topless....... What a thrill. More

Great service - relaxed but efficient. One of the best. As part of the TDI buyback/trade programme, I was somewhat stressed. Chris did a great job of keeping in touch, trading progress reports and making s As part of the TDI buyback/trade programme, I was somewhat stressed. Chris did a great job of keeping in touch, trading progress reports and making sure the new car was what I wanted. It was clean and properly prepared. Chris spent more time than most showing me how everything worked and making sure I could drive it safely. At all times he was cheerful, patient and businesslike. This is a new dealership with new employees, but like Chris, it is as if they've been doing it all their lives. In spite of the TDI fiasco, VW will keep my business, largely because of employees like Chris. More

Das Outstanding I have always wanted a VW, but have had some for experiences at some VW dealerships. Until I went to Sherwood Park VW. I am a bit of a stickler and I I have always wanted a VW, but have had some for experiences at some VW dealerships. Until I went to Sherwood Park VW. I am a bit of a stickler and I do not give perfect ratings unless they are truly deserved, and I mean above and beyond deserved. Josh Luyimbazi and Don Gray (GM) were outstanding in helping me out finding my new car. Not only finding the car but accessorizing it with the attachments to suit my outdoor lifestyle. Raoul Bhardwaj was professional and personable in finance making the paper work tasks easy. I always felt welcomed entering the building. When I picked up my car, there was a little dirt on the top...Josh took the time to ensure that the car was perfect-again...I am a real stickler when it comes to vehicles. Thanks again Josh, Don and Raoul. My experience was second to none and I drove away... in my the car I wanted, feeling like I was treated fairly, and and extremely happy!!! More