Sherwood Park Volkswagen
Sherwood Park, AB
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The dealership wasn’t anything special. My wife and I were shopping online and 4 hours away from the dealer. They would not tell us any payment amounts or vehicle prices unless we were ther My wife and I were shopping online and 4 hours away from the dealer. They would not tell us any payment amounts or vehicle prices unless we were there in person. We were told false information before we bought the vehicle and have to deal with installing a block heater ourselves after we bought the vehicle and we’re told there was one in the vehicle already. Dealership wasn’t terrible but definitely wasn’t anything special. More
My experience at Sherwood Volkswagen was great. Fady was incredibly easy to deal with and he was extremely helpful. Jean and the rest of the Volkswagen staff were also great. An overall very positi Fady was incredibly easy to deal with and he was extremely helpful. Jean and the rest of the Volkswagen staff were also great. An overall very positive experience More
Very pleased with our dealings with Sherwood Park Volkswagen, very helpful, friendly and knowledgeable sales staff and the finance staff worked their hardest to keep the payments as low as possible. Volkswagen, very helpful, friendly and knowledgeable sales staff and the finance staff worked their hardest to keep the payments as low as possible. Would highly recommend for a stress free car buying experience! Thank you so much Roy Hanoman and Jean De Jesus! More
I was very impressed with everyone I dealt with at the Sherwood Park VW dealership. They were very accommodating and thoughtful. I will definitely tell my friends about the excellent service and refer Sherwood Park VW dealership. They were very accommodating and thoughtful. I will definitely tell my friends about the excellent service and refer them. More
The entire staff, from Finance to Reception were incredibly friendly, accommodating, and respectful which made the process from A-Z effortless and stress-free. A+ rating incredibly friendly, accommodating, and respectful which made the process from A-Z effortless and stress-free. A+ rating More
I spent over $50,000 on a sports car. Inspected it, did all the paperwork. A week later I went to pick up my car. They had parked it in the dimly lit basement garage when I came to pick i Inspected it, did all the paperwork. A week later I went to pick up my car. They had parked it in the dimly lit basement garage when I came to pick it up. (Trickery) When I brought the car up in the day light I noticed the huge long crack on the windshield (Deceitful). I hadn’t left their dealership yet. They admitted to damaging it, (irresponsible) but refused to fix it. (Crooks)Their excuse was that it’s perfectly safe to drive with a huge cracked windshield (Mislead). I told them that they damaged it and they should repair it. They admitted to driving the car for a week before I came to pick it up a week later. (Dishonest) Crack wasn’t there when I inspected it and bought it but they refused to replace the windshield. (Don’t care after sale attitude) After weeks of arguing, and calling them cheats, frauds etc they “did me a favor by compensating HALF the cost”. They are crooks, tricksters, irresponsible; ready to cheat unsuspecting customers. Not a good place to buy a car. Terrible dealership. You can smell their deceitful tactics when you go in. More
I am a returning customer, the dealership is awesome because of the people. Peter the salesperson is very knowledgeable, shows you and explains patiently all the features of the vehicle, even though I a because of the people. Peter the salesperson is very knowledgeable, shows you and explains patiently all the features of the vehicle, even though I am already a VW owner, he shows me things I have never known! Raoul the sales manager is straight forward and thinks in my shoes. Mildred, the finance manager is great to deal with and shows different options to take care of the vehicle, she makes things flexible to fit on my schedule. It's happy to see the same faces again for my 2nd purchase! More
I had had Ethan , he was a young guy but his ability to make me feel comfortable was pretty amazing , not pushy understandable fully disclosed everything available on the car and was realistic with the dif make me feel comfortable was pretty amazing , not pushy understandable fully disclosed everything available on the car and was realistic with the different aspects that affect your car purchase if i were asked were id shop for volkswagen ,Id say sherwood park as for Ethan ! More