Sherwood Park Volkswagen

Friendly staff and service, sales person especially. Finance pushed the warranty a little hard. Overall it was a relatively painless experience. Finance pushed the warranty a little hard. Overall it was a relatively painless experience. More

Everything went really smooth until my husband left. Finance told me to come back and all I had to do was sign and my husband didn’t need to come back. When I did I was disrespected, held up for 45minut Finance told me to come back and all I had to do was sign and my husband didn’t need to come back. When I did I was disrespected, held up for 45minutes, lied too and pressure like a timeshare to get extra warranty. I am a strong indigenous woman so I stood my ground, More

Service advisors have terrible customer service. Called about a check engine light. Advisor hung up on me after telling her I would get the diagnostic done somewhere else Called about a check engine light. Advisor hung up on me after telling her I would get the diagnostic done somewhere else More

Salesman very helpful. Finance staff pleasant to deal with. Overall very good rating for this dealership Finance staff pleasant to deal with. Overall very good rating for this dealership More

Very nice staff. Well organized. Very accommodating. Great job. Recommended. I always take my VW to this dealer. Well organized. Very accommodating. Great job. Recommended. I always take my VW to this dealer. More

Great service from drop off to pickup. All promised services completed on time and within estimated costs. All promised services completed on time and within estimated costs. More

Dissapointing interactions multiple times. Don’t hold your breath for a manager to call you back. Don’t hold your breath for a manager to call you back. More

It’s nice to go to a service department where the technicians take the time to explain current and future issues and the best strategy to address them without unnecessary extra costs. i have a lot of technicians take the time to explain current and future issues and the best strategy to address them without unnecessary extra costs. i have a lot of confidence in this place. More

Very pleasant experience, they understood my requests and did not put too much sales pressure on me. did not put too much sales pressure on me. More

Dealership is awesome. From Sales to Service to Parts-they are very professional and very good to deal with!!I would recommend them to everyone! From Sales to Service to Parts-they are very professional and very good to deal with!!I would recommend them to everyone! More