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Sherwood Park Toyota

Sherwood Park, AB

3.6
1,025 Reviews

31 Automall Road

Sherwood Park, AB

T8H 0C7

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Showing 1,025 reviews

December 29, 2013

We were looking for a '13 Tundra late in the model year, hoping to take advantage of the year end incentives from Toyota. We didn't have any luck with the dealers here in Calgary. Some were inflexib More

by jdhill19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anya Dickerson
December 27, 2013

Very friendly staff and very nice facility but they are under staff and overbooked. It is with great regret that I would not recommend purchasing or servicing your vehicle at this dealership. I will not g More

by stephanecouture
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not important
Jan 03, 2014 -

Sherwood Park Toyota responded

Thank you for taking the time to offer your thoughts regarding the service level at Sherwood Park Toyota Scion. We appreciate the opportunity to make improvements to our operations and it is via communication with our service guests that makes this possible. In this case, the 2012 Sienna was in twice to have the airbag problem diagnosed and the delays were due to previous collision repair issues on the Sienna that created the extra time to diagnose the air bag problems. We do our very best to diagnose vehicle problems as efficiently as possible but cannot guarantee that same level of efficiency when diagnosing an issue from a previous collision repair in which the repairs were not performed to a new standard. We appreciate your thoughts regarding this and I hope that this clears up any miscommunication regarding the time delays with your vehicle. Warren Hartfelder, Fixed Operations Manager

December 22, 2013

anya was probably the most friendly and knowledgable person i have ever dealt with when purchasing a vehicle,, i began my interest in the 1794 tundra while i was away at work , so she made me a custom w More

by billofry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anya Dickerson
December 17, 2013

I have known both Art and Aaron for quite a few years - as I have worked in the automotive industry in the past. From my experience, I know first hand how SP Toyota strives for customer satisfaction. So More

by Reiffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Angielski
December 12, 2013

Great service. I was approached right away but with a no pressure atmosphere. It was a cold day and the vehicle I wanted to look at was brought to the door without much intention of a purchase or test drive More

by ffhot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 11, 2013

I'm a very busy person. I work an average of 16 hours a day including weekends. I'm usually only available from 12 midnight till 8 am. Finding a new vehicle for myself was quite challenging because I don More

by rnzshiga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preet Gill
December 09, 2013

Awesome experience!Love my Platinum Tundra. Didn't even feel like I was being sold. Mavy was completely down to earth and within minutes we spent hours chatting about everything besides trucks. Easy t More

by LAK99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bonar
December 03, 2013

I encountered SP Toyota when doing due diligence in comparing high end mini vans. The response initially from your web site was interesting and the follow up from Dom was impressive I.e. Taking a video More

by JIMMACL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
December 02, 2013

My wife and I were in the market for a new vehicle and decided to go shopping for one in Sherwood Park because of the ease of getting around the city compared to Edmonton. After visiting an extremely hig More

by bradrhon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amit Singh
November 27, 2013

I was in search of a brand new car after the deterioration of my 12-year old van, but being the meticulous person that I am, I knew it would be a task to find the right one. After visiting a nu More

by cesarp01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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