Sherwood Park Toyota

Not able to work with you lesson learn - when you put a deposit and you ended up not buying their car, they will not refund the $1000.00 deposit. The only thing that was commu lesson learn - when you put a deposit and you ended up not buying their car, they will not refund the $1000.00 deposit. The only thing that was communicated with me was that the deposit is used to hold the car. Nothing about not being refundable if the dealer meets all the requirements. I guess it is in the fine print that was not clearly visible...I called and see if they can understand my situation but they are not willing to refund any kind of amount. They said because they had to pay a new set of key and winter tires, they will be using the $1000.00 towards it. So really in turn I paid for the keys and winter tire. Sherwood Park Toyota also gave me financing which was way higher than what I could get approved for - almost 10%. I went over to Sherwood Honda, and they were able to offer a much better car and much better financing rate. My recommendation, please go to Sherwood Park Honda - ask for Jessie and Kenil. I am no way related or in friends with Jessie and Kenil. More

The tag team took care of everything. Found a great deal on the exact Subaru Outback I had been searching for for months. Blake initially contacted me and set everything up including a per Found a great deal on the exact Subaru Outback I had been searching for for months. Blake initially contacted me and set everything up including a personal pick up from the airport. Stephanie from finance took over once we arrived at the dealership and I was able to have everything finalized and be on the road home in short order. Both Stephanie and Blake were very friendly, professional and accommodating. Thanks again. More

Great customer service Blake Hopp is an awesome salesman with great customer service. He is very informative and helpful. Blake truly put me first and was honest . Thank you Blake Hopp is an awesome salesman with great customer service. He is very informative and helpful. Blake truly put me first and was honest . Thank you Blake for your attention to detail and quick response. More

Great experience with sales and financing. We had a very good experience purchasing an '18 Tundra. We found the service to be prompt and helpful without being pushy. Both Blake and Samantha gav We had a very good experience purchasing an '18 Tundra. We found the service to be prompt and helpful without being pushy. Both Blake and Samantha gave us the information we needed - and more. They were very helpful and forthcoming on points that we wouldn't have been aware of without their advice. Another great aspect with Sherwood Park Toyota is their pricing. We haven't found another dealership that could compete with the price discounts they offer. More

Proffessional, friendly & knowledgeable Purchased a 2018 Toyota Highlander. My husband and I felt the best investment we could make was with the HIghlander, still feel the same way. Blake Purchased a 2018 Toyota Highlander. My husband and I felt the best investment we could make was with the HIghlander, still feel the same way. Blake Hopp was our Salesman, he was very knowledgeable about their vehicles and really sold us on the Highlander. He took the time to show us the options and how to use them, I'm so thankful he did because we would probably still be trying to figure all the buttons out. Thank you Blake for your excellent customer service and I will continue to refer family and friends to you. More

Excellent service Hi, I just bought rav4 SE 2018. Got a good deal and excellent service from sales person thomas. Hopefully will see again and again in future. Hoping f Hi, I just bought rav4 SE 2018. Got a good deal and excellent service from sales person thomas. Hopefully will see again and again in future. Hoping for this kind of service continues as well as a existing Toyota customer. Thanks More

poor customer follow up After 4 months I have still not received a customer satisfaction survey or even a call from the sales staff. I am very disappointed in both John and A After 4 months I have still not received a customer satisfaction survey or even a call from the sales staff. I am very disappointed in both John and Art. More

Knowledgable Sales Person - Bad Manager Karan was knowledgeable and helpful. Knew what he was talking about. Went through the features upon delivery and took care of the issues I had afterwa Karan was knowledgeable and helpful. Knew what he was talking about. Went through the features upon delivery and took care of the issues I had afterwards. The problems came after signing the deal and upon delivery some things were not completed. However, they were taken care of later. More

Good experience buying a vehicle We purchased a Camry XLE hybrid from Sherwood Park Toyota 16 April, 2018. Ryan was very helpful in our final decision. He was not pushy or overly do We purchased a Camry XLE hybrid from Sherwood Park Toyota 16 April, 2018. Ryan was very helpful in our final decision. He was not pushy or overly dominant. With his knowledge of the different vehicles specifications, he was able to recommend the right vehicle for us. Thank you Ryan. We are not sorry or disappointed in our purchase. Good luck in the future. More

Lied to us I bought a 2016 tundra and bought the extended warranty which covered all the oil changes. 65,000km later I get a bill for $1300 they changed all the I bought a 2016 tundra and bought the extended warranty which covered all the oil changes. 65,000km later I get a bill for $1300 they changed all the oil‘s transmission rear and front diffs transfer case power steering they told me this would be all free till the end of my warranty. Guess not lol not impressed. I referred a friend to buy his tundra there and he did and he bought the same warranty as I and was told the same thing he is at 25,000km now. He is not impressed as well oh and I’m still waiting for my referral check two years later. Don’t get me wrong I love my truck just don’t like the way I was treated at Sherwood Park Toyota this is my fourth new vehicle that I bought there this is the first extended warranty that I bought is anybody else having the same problem as me? More