Sherwood Park Hyundai

Very pleasant experience and great people to work with Excellent group to deal with all around. Would tell anyone to deal here. I know the finance team worked extra hard to help me get my credit situation Excellent group to deal with all around. Would tell anyone to deal here. I know the finance team worked extra hard to help me get my credit situation back on track. Just like to say a special thanks to Kyle and Brad for all you did for us. Thanks again More

No pressure and listened to what i wanted I would recommend this dealer to anyone looking for a new or used vehicle. The staff took the time to find me the perfect vehicle for me with no press I would recommend this dealer to anyone looking for a new or used vehicle. The staff took the time to find me the perfect vehicle for me with no pressure felt for the sale. Franco while being new was very knowledgeable and made my purchaing very pleasant. Not once did I feel like I was being pushed into buying something I wasn't interested in or above my budget. They took the time to look for what I wanted and when that seemed to not going to be possible they looked for alternatives with the necessities and options I required. This was the 2nd dealership I went to when looking at a new vehicle and in comparison was made feel very welcome and like an old friend instead of a sale. More

Awesome Job I bought my used Jeep Compass from this dealership about a month ago. I gotta say they did an awesome job. This was my first car I have bought. The Sa I bought my used Jeep Compass from this dealership about a month ago. I gotta say they did an awesome job. This was my first car I have bought. The Sales Rep (Serg) Gave me a lot of cars to pick from. He was very upfront and honest about each one. He wasn't pushy at all. While I was in the process of getting approved they were appraising my trade and my girlfriend needed to get home. He let me take his demo car home so my girlfriend wouldn't be late. That's the kinda customer service that I look for when getting any kind of product. And its very hard to come by now and days. I was originally looking at a very high interest rate, like in the 20% range. The finance department fought with the banks, got me by down payment cut in half, by term cut in half and got my rate from 20 to 6. I was very impressed especially for my first car. I would say to any of my family or friends or anyone that's reading this. I Would honestly recommend going to this dealership and asking for Serg, Krystal, and Hoda. I know for every car I get, I will only deal with them. Good job guys. More

Amazing Customer Service I can't begin to tell you what a difference a few years can make. I was at this dealership 2 1/2 years ago and had the worst experience in my entire l I can't begin to tell you what a difference a few years can make. I was at this dealership 2 1/2 years ago and had the worst experience in my entire life at a dealership. What a surprise I got when I dropped by last weekend. Excellent customer service and bend over backwards service. I highly recommend you taking some time to check out the new and improved Sherwood Park Hyundai. I am extremely happy I came by. More

Great Service and Product I just went in and bought a 2015 Santa Fe. Got a great vehicle and the sales and finance service was great as well. I would definitely recommend the I just went in and bought a 2015 Santa Fe. Got a great vehicle and the sales and finance service was great as well. I would definitely recommend the dealership. More

AWESOME! I would definitely recommend this dealership to my friends and relatives. They have a excellent service. I'm very satisfied with my experience of havi I would definitely recommend this dealership to my friends and relatives. They have a excellent service. I'm very satisfied with my experience of having my first car here. Thanks you Hyundai Sherwood Park!!'n More

Great Place To Shop For A New Vehicle Wanted to get my wife a new vehicle and went shopping to see and test drive several different new vehicles and found what we were looking for at Sherw Wanted to get my wife a new vehicle and went shopping to see and test drive several different new vehicles and found what we were looking for at Sherwood Park Hyundai. Their saleslady, Shelley Dixon, was terrific at her job of finding out what we hoped to find, getting us to test drive the right vehicle for what we described, illustrated all of the features for each class of this model, taking us for a good test drive, pointing out and demonstrating all the features of the unit, showing us the colors available and ensuring that we were totally satisfied with the vehicle and the price before helping us to choose the features we wanted before closing the deal. We were truly treated properly and professionally with integrity and concern that we were totally pleased before we made our decision to purchase - in all, a most pleasureable experience in vehicle purchasing. More

Winter Tire Questions Today I went into the dealership to ask some questions about winter tires. I had questions about the tire tread, width, rim sizes and overall tire qua Today I went into the dealership to ask some questions about winter tires. I had questions about the tire tread, width, rim sizes and overall tire quality. I wanted to compare the options the dealership had for me. I worked with Brett from parts and service and he was great. He educated my on all there is to know about winter tires. He even put the two options I was deciding between on my car so I could see how both looked. He was very knowledgeable and was very friendly and accommodating. Thanks Brett!! More

Lack of communication Recently purchased a 2014 Hyundai accent. At first things seemed like we were getting a good deal and by the end things became unclear and details wer Recently purchased a 2014 Hyundai accent. At first things seemed like we were getting a good deal and by the end things became unclear and details were missed. Before I went to sign the paperwork, my family went to look at the car and do all the paperwork. They were impressed with the customer service. When I went to sign for my car, nothing was explained to me and now there has been a lack of customer service since I signed the deal When the car was delivered to me, documents were missing and it became a hassle to contact Rob from Finance. After two weeks of having a car, I am still missing those documents and I have yet to see them. As a first time new car owner and primary owner of the car, I would have liked things to be explained to me more clearly especially since it was my first time seeing the car and sitting down to discuss the details. I have also been waiting to get the email for Hyundai for my recent purchase. I have yet to receive that as well after Shelly calling me numerous times to complete it. More

Great Experience Start to Finish ... Made us Come Back Again Recently purchased a 2014 Santa Fe Sport 2.0T Limited from Sherwood Park Hyundai. From the first encounter on the Thursday with Shelley where I was br Recently purchased a 2014 Santa Fe Sport 2.0T Limited from Sherwood Park Hyundai. From the first encounter on the Thursday with Shelley where I was browsing, it was an enjoyable experience. Came back on the Friday with the wife and got the ball rolling on a deal which involved test driving the exact vehicle trim and color we wanted (Thanks Shelley for finding it), asking for deal matching (Thanks Warren), getting the terms we were looking for on the deal (Thanks Krystal and Warren), and getting the coverages we wanted (Thanks Krystal). No one seemed concerned or put out by the negotiations, and everyone was focused on wanting to get a deal done that was beneficial to us and the dealership. It took a while from beginning to end as each step was a bit of give and take, but all good things take time - kudos to Shelley, Krystal and Warren for staying late to make it happen (night cleaning staff were working around us). It got done and I drove off that night with the vehicle for my "weekend test drive". So far so good in the new Santa Fe --- great fuel economy, great commuting vehicle for moving in traffic, and rocking remote start, heated steering wheel, and quick to heat seats. Loving it for WINTER. We loved the process so much that was back on Saturday and Sunday to do a second deal ... but that's a separate review. More