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Sherwood Park Hyundai
Sherwood Park, AB
743 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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743 Reviews of Sherwood Park Hyundai
November 30, 2015
Lies lies and more lies I phoned in and told him what I was offered at the red deer dealership everything in and colour make and model of the vehicle. He proceeded to tell me I phoned in and told him what I was offered at the red deer dealership everything in and colour make and model of the vehicle. He proceeded to tell me for sure we can beat it and let me call you back to work out the numbers. He called back and told me an amazing deal.....so I thought we then told him we will be there with in the hour so we went in and low and behold he then changes his story the number he told us was not everything in like he told us it was and ended up being way more than what we were given in red deer then we walked out and left. So then he proceeded to call me and tell me to come back and that his GM would like to speak to us and work out a deal and yet again it wasn't even close to a deal. He and the GM told me to go shop at red deer because they are already taking a hit on this deal....it was more than red deer already so no they were not. Then he told me he called red deer on Sunday..... Once again a lie because red deer Hyundai is closed Sunday's he is the most outrageous sales man and lied would not stop texting. And calling I had 4 missed calls when they are a so called non pressure sales dealership I have multiple rude texts saying I am wrong and don't know what i am talking about. When I went to the Leduc Hyundai and they agreed that he was wrong and I was right. Over all Stephan is rude ignorant makes a person feel very uncomfortable and make an already stressful situation even more traumatic never will I ever recommend him or Sherwood park Hyundai to anyone ! More
by JCollett
November 28, 2015
Best Car Buying Experience Just picked up an Elantra GT Limited for the wife. It was an easy and simple process. Stephan McCuaig was professional and great to deal with. I ap Just picked up an Elantra GT Limited for the wife. It was an easy and simple process. Stephan McCuaig was professional and great to deal with. I approached Sherwood Park Hyundai after another dealer on the south-side failed miserably. You should give these guys a try if you are in the market for a new vehicle. I would buy from them again. More
by carguy123
Employees Worked With
Brad Slywka, Ana Kapronczai
November 22, 2015
Very pleasant experience. I tired to buy a vehicle here 3 years ago. The experience was not very good. But have things changed!! I tried them again and was very impressed. I I tired to buy a vehicle here 3 years ago. The experience was not very good. But have things changed!! I tried them again and was very impressed. I dealt mostly with Jessica and Robin. Both were vey professional, honest and helpful. They did not demean other car manufacturers which I find very unprofessional. They were also very easy to deal with. They did not put pressure on me to purchase a vehicle or buy extended warranty. I ended up buying a vehicle here and am extremely pleased. Jessica has checked with me a number of times to make sure that everything was done to my satisfaction and that I am having no problems.. I have not done any service on the vehicle so I cannot comment on their service. More
by Elmboy
Employees Worked With
Robin Do, Ana Kapronczai
November 09, 2015
Incredible I am a young adult, who made a choice to upgrade. They made me feel very welcomed and very comfortable with my choice. I got more help than ever expec I am a young adult, who made a choice to upgrade. They made me feel very welcomed and very comfortable with my choice. I got more help than ever expected and assisted me to find the appropriate financial budget and suitable car that fits me. Service was exceptional and handled so quickly. Test drove on Saturday and walked out as a new car owner by Monday. Thank you all for your help. I'm totally in love with my new 2016 Accent! More
by kailabee
Employees Worked With
Scott Hourie, Sierra Cappelle, Eddy Tohme
October 27, 2015
Top Notch Sales person and Sales Team We bought a new vehicle from Sherwood Hyundai and our experience was extremely pleasant. Gary was very professional, he made sure we were taken care o We bought a new vehicle from Sherwood Hyundai and our experience was extremely pleasant. Gary was very professional, he made sure we were taken care of, was helpful in answering our questions, and took the time to understand our needs. The whole process of purchasing our vehicle at Sherwood Hyundai was a smooth, easy, efficient and a happy one. Overall a great experience! More
by Will
Employees Worked With
Robin Do, Eddy Tohme, Samson Rasa
October 21, 2015
Car purchase I had a great experience at hyundai in sherwood park. Shelly was very accomodating to me and my needs. Everyone was helpful and friendly and i would r I had a great experience at hyundai in sherwood park. Shelly was very accomodating to me and my needs. Everyone was helpful and friendly and i would reccomend to buy a car there to anyone! More
by Kierstin
Employees Worked With
Shelley Dixon, Scott Hourie, Eddy Tohme
October 16, 2015
Excellent services Gary was helpful and professional. It is the second time I buy a used car with Sherwood Park Hyundai and my first experience was as good as this one. Gary was helpful and professional. It is the second time I buy a used car with Sherwood Park Hyundai and my first experience was as good as this one. More
by oldswiss
October 07, 2015
Customer Service #1 in the Sh Park Hyundia service dept. We are overwhelmed to have our Hyundai Tucson 2012 SUV back. Yes, six months have come and gone and the opportunity of working with the service depar We are overwhelmed to have our Hyundai Tucson 2012 SUV back. Yes, six months have come and gone and the opportunity of working with the service department under the leadership of Joe has been worth the wait. The end result has been very professional. We want the entire service department and the mechanics to know how much we appreciate all that they have done to get this issue fixed. More
by Happy customer
Employees Worked With
Dale Charlet, Brittany MaCrae, Joey Ziegler , Cat Wilson
September 23, 2015
Terrible Service Department I purchased my vehicle from Sherwood Park Hyundai in 2014 and have had nothing but problems with one service advisor in particular, Kristan. She has p I purchased my vehicle from Sherwood Park Hyundai in 2014 and have had nothing but problems with one service advisor in particular, Kristan. She has previously tried to bully me into getting service done on my vehicle by threatening to “void my warranty” if I had not gotten certain services done. This particular visit I arrived at 7:30am (my appointment time) to receive some work done under warranty (A piece of the passenger side door panel and passenger side strut), when I arrived she was under the impression that I was getting an oil change, which I had just received two weeks prior. I explained to her what I should be getting done all under warranty. She then immediately changed her attitude. She told me that changing out a piece of a door panel and passenger side strut would take 7-8 hours, and it would not be a good idea if I waited at the dealership. I told her that I had no other option then to wait at the dealership, as I live in Edmonton and anyone that would have been able to pick me up was already working, and I would then have no way to work, or back to the dealership to pick up my car. She then raised her voice and told me that I was stupid enough to not make a plan for the day, and that is my fault not hers, she then said “don’t roll your eyes at me I am just doing my job, it is not my fault that you are deciding to wait here and it’s going to be a very long wait because you are the last on my list to get done right away”. I was shocked, that someone that is working in the customer service industry is treating people like this. I was never once offered the shuttle, and was never approached by her for the remainder of my visit as the mechanic had brought me back my keys and paperwork. There is still shaking at different speeds and road conditions in my vehicle, and the door rattling has gotten worse since this particular service, and the speaker behind the panel that was changed is obviously broken. I have nothing but respect and appreciation for the parts department as they have gone out of their way to try and fix the service department’s mistakes, and their terrible customer service. I would never recommend to my family or friends to get service done their, simply for the service department. Although I have recommended people to purchase parts from the parts department. More
by kmaygard
August 22, 2015
Salesmanager's behavior in showroom inexcuseable. Salesmanager was totally unprofessionable in front of my 75 yr. old mother when told that the 3M protective shield was not installed properly. When to Salesmanager was totally unprofessionable in front of my 75 yr. old mother when told that the 3M protective shield was not installed properly. When told about the incorrectly installed film his reaction was to tell us to leave the showroom. Not only that but during the 3M install they hit the front of the new SUV with something cracking the bumper and chrome grill piece. The SUV was taken back for the front end repairs on Monday, told that the work would be done on Wednesday, but was not ready for pickup until Saturday. Called the General Manager on Friday to find out what was going on and he stated that he needed to look into the matter and get back to us. We never heard back from him. Would not and could not recommend this dealership to anyone. More
by Exasperated Guy
Employees Worked With
Scott (sales manager), Shelley Dixon
