Sherwood Park Hyundai

Eever Bought a Car Long Dtstance? I did. I live in Saskatchewan and SP Hyundai happened to have the exact new Elantra GT I was looking for, with all the extra options (SE TECH, 3M, Tin I did. I live in Saskatchewan and SP Hyundai happened to have the exact new Elantra GT I was looking for, with all the extra options (SE TECH, 3M, Tint) I wanted. After 3 calls with the top notch and professional sales rep, Rishi Verma, and the rest of the team (Ana in Finance, Robin and Scott Sales Management, and Brad), we agreed on a price and gentleman's agreement over the phone that was $7000 below what I would have paid for the car in Saskatchewan. Deposit by phone, credit approved by phone, and I flew in, picked it up and drove home, with my airfare paid by SP! Oh, and I am driving on factory Hyundai alloy rims with Nexen winter tires, plus the 17" OEM summer's in storage until spring, as part of the deal. I have purchased over 50 cars in my lifetime, imported 6 from the USA, 4 from Japan, and this is my first Hyundai. I will not be driving another brand again - also got a 7 year factory warranty! Best dealership I have ever worked with, and only sad I will not be servicing it there also! More

Excellent assistance I purchased my new Accent from Sherwood Park Hyundai Oct. 2010. All maintenance (including tire rotations) have been done there. There had been no pro I purchased my new Accent from Sherwood Park Hyundai Oct. 2010. All maintenance (including tire rotations) have been done there. There had been no problem until Nov16/15 when my hub caps went missing. I turned to Jamie Wightman, and asked her advice in the matter, She quickly located the April25/15 tire rotation order which confirmed that when the tires were sent to the Tire Hotel at that time, the hubcaps were included. Jamie then walked me over to Michael-Lynn Ducharme for further assistance. The issue was with Tire Hotel not Hyundai, so beyond her normal work, Michael-Lynn spent days dealing with them in her determination to resolve the problem to everyone's satisfaction. I'm happy to report that she was able to do just that in good time As a satisfied customer, I would like to say that I think those two young ladies are keepers, they were most pleasant and professional....already experts in interpersonal relations. More

First Brand New Car We bought a 2015 Sante Fe Sport from the dealership. We were treated with politeness and were never pushed to buy down thing we didn't want. Kien lis We bought a 2015 Sante Fe Sport from the dealership. We were treated with politeness and were never pushed to buy down thing we didn't want. Kien listened to our needs and wants in a vehicle and then upon picking it up went through all the buttons, hands free set up and the seats etc. We will be buying our next second car from Sherwood Park Hyundai. More

Helpfull Friendly staff My wife and I recently were looking to replace her SUV. We were looking for used. After doing her research she wanted to look into buying a Santa Fe. My wife and I recently were looking to replace her SUV. We were looking for used. After doing her research she wanted to look into buying a Santa Fe. After looking around at different used ones we ended up looking at Sherwood Park Hyundai. This is the area we live in. Before we went there we had read the reviews on the dealership. They were not great. The models we were looking for happened to be at that dealership also. After test driving a few used Santa Fe's. We found one we liked there. Still having concerns about the reviews, most of them about the service department. Upon inquiring about this, we found out the people in the service department had changed. We then decided to purchase the Santa Fe, at this point I also bought a new Elantra. During the next month we had some factory defect problems with the used Santa Fe. Joy Ziegler and his service department took some time and effort to solve and fix the problem. I actually think if I had taken it somewhere else it would of never got fixed. Hats off to those guys. Also a special thanks to our salesperson, Doug Trieu. Not only purchased the Santa Fe we wanted. I also upgraded my car to a new 2015 Elantra for. More

Service Department I have been going to Sherwood Park Hyundai since I purchased my Santa Fe back in 2012, however I never had a good experience in the service department I have been going to Sherwood Park Hyundai since I purchased my Santa Fe back in 2012, however I never had a good experience in the service department until today. Is there new management in the service department? Codey was very friendly, knowledgable and genuine. Keep up with the great customer service! More

Excellent experience this time around Had horrible experience with them before, apparently there is a new management and I had an excellent experience this time around. Stephen and Sam fro Had horrible experience with them before, apparently there is a new management and I had an excellent experience this time around. Stephen and Sam from finance were both excellent to deal with. And the most important thing is, they fulfilled their promises. I will not hesitate buying cars or recommending them to others. I just wish I could say the same thing to their service dept, at this time, I would still bring it somewhere else but that's a different issue. Their sales department are professional and honest, More

Worst dealership I have ever been to. My husband and I found a used car online. It was a 2015 Hyundai Altima, the list price online was $13,500.00. We went to the dealership and spoke with My husband and I found a used car online. It was a 2015 Hyundai Altima, the list price online was $13,500.00. We went to the dealership and spoke with Shelley, whom by the way was great. We took the car for a test drive and loved the car. When we got back to the dealership we made an offer on the car. Full list price. Shelley took the offer to the Manager who came out to tell us that they had priced the car wrong and it was supposed to be $16,988.00. I work in the service industry, if it is your mistake and no retraction is posted you honour the price. Everyone we have spoken to has said the exact same thing, the dealership should have honoured the price. This is the second time I have walked away from this dealership. I will never return More

Over and beyond customer service I would like to take this moment to thank Micheal-lynn and Codey from the service department. They not only went over and beyond the call of service b I would like to take this moment to thank Micheal-lynn and Codey from the service department. They not only went over and beyond the call of service but they made the experience enjoyable and memorable. I would also like to thank a couple of the other staff, sadly I don not know their names, who also helped us on Saturday November 28. What started as an unhappy experience ended phenomenally well. If it was not for the staff at the service department my husband and I would not go back. Thank you again to the service department, you ensured happy and returning customers ;) More