Sherwood Park Hyundai

Great customer service Armin was really helpful. We had a great experience at this dealership. They explained things that we understood. Out of most of the dealerships we fo Armin was really helpful. We had a great experience at this dealership. They explained things that we understood. Out of most of the dealerships we found Sherwood Park Hyundai the best for customer service. More

Wonderful. Everyone was very friendly and helpful. Everyone at the dealership was wonderful to deal with and very helpful. It is the best experience I have had at a dealership. Rosemarie was my sales Everyone at the dealership was wonderful to deal with and very helpful. It is the best experience I have had at a dealership. Rosemarie was my sales associate who handled my deal. When she had something come up and was unable to do the delivery of my vehicle with me Armin took care of the delivery of the vehicle for me. Everyone was very helpful and friendly. More

Take our word for it! We had a handful of vehicles that we were interested in. All of them different makes, so I had to hit as many dealerships as possible in order to try We had a handful of vehicles that we were interested in. All of them different makes, so I had to hit as many dealerships as possible in order to try to compare the vehicles to one another while all the details were fresh in my mind. Yes, Hyundai had the best vehicle that fit our wants and needs, but it wasn't what made our experience there exceptional. We were greeted immediately and made to feel relaxed. -Not asked to throw out payment numbers, trade-in info and DNA samples to go for a test drive. :) Rosemarie, our sales person, possessed a down to earth character and calm demeanor that told us that here the car will sell itself and she will do all she can to make it a smooth transaction. Unfortunately, my husband was unable to join me that day, so she offered for us to take the car home and have him see it after hours when he was able to. We took an additional day to determine if now was the time for us to purchase, and were very appreciative that we were not bombarded by phone calls or managers desperate to get our business within the hour. When we did decide to go ahead, Rosemarie came in on her days off to make sure everything was seamless and all the requirements were met. Sherwood Park Hyundai went above and beyond to track down the exact model we wanted. They even had a truck swing by the dealership and drop in off en route to another dealership. Additional thanks to Brian Robb and Doug Trieu in financing, as well as Scott Hourie and Robin Do in management. We love our vehicle and will be back! More

Great experience The purchase of my car was quick, easy and a pleasant experience. I was dealt with by Shaun,Scott and Doug. All of them could not have done enough for The purchase of my car was quick, easy and a pleasant experience. I was dealt with by Shaun,Scott and Doug. All of them could not have done enough for me to ensure I was happy. Shaun was really helpful with any questions or concerns I had, but most importantly I didn't feel pressured at any time. Shaun went above and beyond to make sure I was happy from beginning to end of my experience of purchasing my first new car. Doug was informative when discussing the paperwork and contracts and made it really smooth and easy. Scott is a great manager and also bent over backwards for me to ensure I was happy with my purchase and that I was comfortable with the finance side of things. More

Tire Repair Codey went over and beyond what was required of him. He always goes out of his way for his customers. Very helpful!!! He put on our spare tire plus Codey went over and beyond what was required of him. He always goes out of his way for his customers. Very helpful!!! He put on our spare tire plus the new tire that he got for us the same day. More

Great experience all around! Thanks Rosemarie! We were pleasantly greeted by Rosemarie when we arrived.. and although they had just sold what we were there to see they were able to find a car that We were pleasantly greeted by Rosemarie when we arrived.. and although they had just sold what we were there to see they were able to find a car that fit my needs, and gave me a xxxx of a deal. A no brainer deal. An unbeatable deal... And I mean this sincerely! Everyone that I dealt with from every department (when buying a car) was great to deal with and approached me and fiance with a very genuine attitude. Thank you for making my buying experience pleasant! More

Awesome Service Best in the biz! Brian Robb went out of his way to help me with my deal I was very impressed with all the hard work and the extra mile they went to make it happen for Brian Robb went out of his way to help me with my deal I was very impressed with all the hard work and the extra mile they went to make it happen for me. I would tell anyone to go talk to Brian! More

Run around So I went in 2 months ago to trade in my car, they told me " yes this car will have automatic start all in Canada have automatic start." I wanted a c So I went in 2 months ago to trade in my car, they told me " yes this car will have automatic start all in Canada have automatic start." I wanted a couple of low key features on my car and that was one of them. They promised me that. Well they got me my car asked me for a 500$ down payment, repeatedly asking does this car have command start " oh yea yea" I take the car home try the key for automatic start and nope, they lied. Okay I guess I can get over this I have a automatic start at home, so I call the dealership and ask how much it will cost to have it installed 800$! For mine. So I'm like okay how much does it cost to get yours put in "800$" made no sense to me .... I'm okay fine I won't get it put in . So I ask what about my 500$ deposit? " oh we have no record of that" what? Excuse me? So now I have to dig up my records fine, I do I've been calling for 2 months trying to get my 500$ back and another 1600$ from my old warranty from my car. The Owner of this Hyundai is shady, he'll tell you to come in waste your time then tell you he's not going to give you your money. He'll tell you he will "look into it and call you back" he never does. Still out 2100$ that I'm afraid I will never see back and it's not even applied toward my car.I'm so frustrated and angry at this point I will never buy another car from these guys and if you are wise you will walk in with a lawyer to get your car. Best part is they told me they fired everyone who previously worked there ; honestly had a better experience before. The best part about my experience was honestly the finance guys. You explained everything ; didn't leave anything out and were kind a courteous; and not just after your money. More

"THE VERY BEST, REALLY!!!!!" UNEQUIVOCALLY, Kevin Wolchansky and Brian Robb, will make you SO VERY GRATEFUL you decided to buy your vehicle @ this dealership!!! I wish I had more UNEQUIVOCALLY, Kevin Wolchansky and Brian Robb, will make you SO VERY GRATEFUL you decided to buy your vehicle @ this dealership!!! I wish I had more room to really fill everyone in on why I'm so in debt to them, but hope everyone got the message I'm trying to convey. Lindsay Thompson More