Sherwood Park Hyundai

They make tou pay for them to look at your car for damage a. I bought a couple of vehicles there so I would think they will have some sort of gratitude for me trusting them with my business. So I brought my car I bought a couple of vehicles there so I would think they will have some sort of gratitude for me trusting them with my business. So I brought my car for them to check a damage in the door caused by an attempted breakin, called the service department prior so I know what to expect, the guy i spoke with on the phone said it wouldn’t take long to look at it, i would just have to drive through the service bay and the assessment will be done in no time. So we went, this woman in the service department tells us we would have to wait a couple of hours to get it assessed by a technician so i booked an appointment for another day as I didn’t have a couple hours to spare. Second time i went there they were gonna charge me $77 to get the assessment done because it wasnt a warranty issue.. offered to cut the fee in half when i said no. But why would i pay fore something that’s offered free elsewhere? And to think they would show us good will because we bought 2 cars there is completely wrong. They have no loyalty to the customer that are loyal to them. More

New Vehicle Purchase The initial dealings with the sales rep went well - everything went downhill after that. Unprofessional service was received from most others involve The initial dealings with the sales rep went well - everything went downhill after that. Unprofessional service was received from most others involved as well as multiple paperwork mistakes and uninstalled, purchased add-ons. Client expectations were definitely not met and the overall experience was far from enjoyable. More

Amazing customer service!! I used to take my car to Southtown Hyundai. But my engine light came on and Sherwood Hyundai was able to get me in sooner. I am glad I came here becau I used to take my car to Southtown Hyundai. But my engine light came on and Sherwood Hyundai was able to get me in sooner. I am glad I came here because the service was amazing! Glen was friendly, kind and really took the time to explain everything and answered all my questions. They were quick and efficient! I'll be sure to book my next services at Sherwood Hyundai. More

DISHONEST EXTREMELY DISHONEST WORSE BUYING EXP. I SPENT 35 TEARS IN THE NEW CAR BUSINESS I HAVE SEEN DISHONEST PRACTICES BUT THIS PLACE TRULY SUCKS AND WILL NOT EXTREMELY DISHONEST WORSE BUYING EXP. I SPENT 35 TEARS IN THE NEW CAR BUSINESS I HAVE SEEN DISHONEST PRACTICES BUT THIS PLACE TRULY SUCKS AND WILL NOT ANSWER CONCERNS More

It was a great experience working with Jan Richardson. I would like to get my service done next time with Jan only. She was so nice and friendly. More knowledgeable. My service was done in 2 parts but both I would like to get my service done next time with Jan only. She was so nice and friendly. More knowledgeable. My service was done in 2 parts but both time she has given wonderful service. Appreciate her efforts. More

Excellent customer service Jan in the service department was excellent. She was friendly, helpful and explained everything. She did a walk through with me when I got there and w Jan in the service department was excellent. She was friendly, helpful and explained everything. She did a walk through with me when I got there and went over all services to be done. More

Accommodated for service without scheduled appointment. Was out of town and could not schedule an appointment for service due to mileage.stopped by Saturday morning, Was accommodated in a timely fashion. W Was out of town and could not schedule an appointment for service due to mileage.stopped by Saturday morning, Was accommodated in a timely fashion. Was not going to be able to schedule service for several weeks. Vehicle was washed as required by service department. It was very dirty from highway trip. More

Great experience I was pleased with the customer service. Jan was friendly. She answered any questions I had. My car was ready when promised. Shuttle service was great I was pleased with the customer service. Jan was friendly. She answered any questions I had. My car was ready when promised. Shuttle service was great. More

Amazing, guys really got me out of jam I will recommend Sherwood Park Hyundai to everyone and anyone, whether you are buying a Hyundai or not, these guys are the guys to see. I used to work I will recommend Sherwood Park Hyundai to everyone and anyone, whether you are buying a Hyundai or not, these guys are the guys to see. I used to work with them and got to see how it’s done on the other side of the desk, no scams, no funny business, no manipulation. You are welcomed, treated with a mutual respect and will find anything they can to help you out. I came from having some severe bad credit issues, if it wasn’t for Shelley Dixon my product specialist, and Brad Slywka, Nora Yuen in the finance team, I would not be driving my amazing new car. I came in with a low expectation of vehicle understanding that I may not be approved, but these three outstanding professionals found the perfect car and got me an amazing approval. See these people, without a doubt. More