Sherwood Park Hyundai

Worst dealership I have ever been to. My husband and I found a used car online. It was a 2015 Hyundai Altima, the list price online was $13,500.00. We went to the dealership and spoke with My husband and I found a used car online. It was a 2015 Hyundai Altima, the list price online was $13,500.00. We went to the dealership and spoke with Shelley, whom by the way was great. We took the car for a test drive and loved the car. When we got back to the dealership we made an offer on the car. Full list price. Shelley took the offer to the Manager who came out to tell us that they had priced the car wrong and it was supposed to be $16,988.00. I work in the service industry, if it is your mistake and no retraction is posted you honour the price. Everyone we have spoken to has said the exact same thing, the dealership should have honoured the price. This is the second time I have walked away from this dealership. I will never return More

Lies lies and more lies I phoned in and told him what I was offered at the red deer dealership everything in and colour make and model of the vehicle. He proceeded to tell me I phoned in and told him what I was offered at the red deer dealership everything in and colour make and model of the vehicle. He proceeded to tell me for sure we can beat it and let me call you back to work out the numbers. He called back and told me an amazing deal.....so I thought we then told him we will be there with in the hour so we went in and low and behold he then changes his story the number he told us was not everything in like he told us it was and ended up being way more than what we were given in red deer then we walked out and left. So then he proceeded to call me and tell me to come back and that his GM would like to speak to us and work out a deal and yet again it wasn't even close to a deal. He and the GM told me to go shop at red deer because they are already taking a hit on this deal....it was more than red deer already so no they were not. Then he told me he called red deer on Sunday..... Once again a lie because red deer Hyundai is closed Sunday's he is the most outrageous sales man and lied would not stop texting. And calling I had 4 missed calls when they are a so called non pressure sales dealership I have multiple rude texts saying I am wrong and don't know what i am talking about. When I went to the Leduc Hyundai and they agreed that he was wrong and I was right. Over all Stephan is rude ignorant makes a person feel very uncomfortable and make an already stressful situation even more traumatic never will I ever recommend him or Sherwood park Hyundai to anyone ! More

Over and beyond customer service I would like to take this moment to thank Micheal-lynn and Codey from the service department. They not only went over and beyond the call of service b I would like to take this moment to thank Micheal-lynn and Codey from the service department. They not only went over and beyond the call of service but they made the experience enjoyable and memorable. I would also like to thank a couple of the other staff, sadly I don not know their names, who also helped us on Saturday November 28. What started as an unhappy experience ended phenomenally well. If it was not for the staff at the service department my husband and I would not go back. Thank you again to the service department, you ensured happy and returning customers ;) More

Best Car Buying Experience Just picked up an Elantra GT Limited for the wife. It was an easy and simple process. Stephan McCuaig was professional and great to deal with. I ap Just picked up an Elantra GT Limited for the wife. It was an easy and simple process. Stephan McCuaig was professional and great to deal with. I approached Sherwood Park Hyundai after another dealer on the south-side failed miserably. You should give these guys a try if you are in the market for a new vehicle. I would buy from them again. More

Very pleasant experience. I tired to buy a vehicle here 3 years ago. The experience was not very good. But have things changed!! I tried them again and was very impressed. I I tired to buy a vehicle here 3 years ago. The experience was not very good. But have things changed!! I tried them again and was very impressed. I dealt mostly with Jessica and Robin. Both were vey professional, honest and helpful. They did not demean other car manufacturers which I find very unprofessional. They were also very easy to deal with. They did not put pressure on me to purchase a vehicle or buy extended warranty. I ended up buying a vehicle here and am extremely pleased. Jessica has checked with me a number of times to make sure that everything was done to my satisfaction and that I am having no problems.. I have not done any service on the vehicle so I cannot comment on their service. More

Incredible I am a young adult, who made a choice to upgrade. They made me feel very welcomed and very comfortable with my choice. I got more help than ever expec I am a young adult, who made a choice to upgrade. They made me feel very welcomed and very comfortable with my choice. I got more help than ever expected and assisted me to find the appropriate financial budget and suitable car that fits me. Service was exceptional and handled so quickly. Test drove on Saturday and walked out as a new car owner by Monday. Thank you all for your help. I'm totally in love with my new 2016 Accent! More

Top Notch Sales person and Sales Team We bought a new vehicle from Sherwood Hyundai and our experience was extremely pleasant. Gary was very professional, he made sure we were taken care o We bought a new vehicle from Sherwood Hyundai and our experience was extremely pleasant. Gary was very professional, he made sure we were taken care of, was helpful in answering our questions, and took the time to understand our needs. The whole process of purchasing our vehicle at Sherwood Hyundai was a smooth, easy, efficient and a happy one. Overall a great experience! More

Car purchase I had a great experience at hyundai in sherwood park. Shelly was very accomodating to me and my needs. Everyone was helpful and friendly and i would r I had a great experience at hyundai in sherwood park. Shelly was very accomodating to me and my needs. Everyone was helpful and friendly and i would reccomend to buy a car there to anyone! More

Customer Service #1 in the Sh Park Hyundia service dept. We are overwhelmed to have our Hyundai Tucson 2012 SUV back. Yes, six months have come and gone and the opportunity of working with the service depar We are overwhelmed to have our Hyundai Tucson 2012 SUV back. Yes, six months have come and gone and the opportunity of working with the service department under the leadership of Joe has been worth the wait. The end result has been very professional. We want the entire service department and the mechanics to know how much we appreciate all that they have done to get this issue fixed. More