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Sherwood Park Hyundai
Sherwood Park, AB
568 Reviews
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568 Reviews of Sherwood Park Hyundai
May 30, 2016
Run around So I went in 2 months ago to trade in my car, they told me " yes this car will have automatic start all in Canada have automatic start." I wanted a c So I went in 2 months ago to trade in my car, they told me " yes this car will have automatic start all in Canada have automatic start." I wanted a couple of low key features on my car and that was one of them. They promised me that. Well they got me my car asked me for a 500$ down payment, repeatedly asking does this car have command start " oh yea yea" I take the car home try the key for automatic start and nope, they lied. Okay I guess I can get over this I have a automatic start at home, so I call the dealership and ask how much it will cost to have it installed 800$! For mine. So I'm like okay how much does it cost to get yours put in "800$" made no sense to me .... I'm okay fine I won't get it put in . So I ask what about my 500$ deposit? " oh we have no record of that" what? Excuse me? So now I have to dig up my records fine, I do I've been calling for 2 months trying to get my 500$ back and another 1600$ from my old warranty from my car. The Owner of this Hyundai is shady, he'll tell you to come in waste your time then tell you he's not going to give you your money. He'll tell you he will "look into it and call you back" he never does. Still out 2100$ that I'm afraid I will never see back and it's not even applied toward my car.I'm so frustrated and angry at this point I will never buy another car from these guys and if you are wise you will walk in with a lawyer to get your car. Best part is they told me they fired everyone who previously worked there ; honestly had a better experience before. The best part about my experience was honestly the finance guys. You explained everything ; didn't leave anything out and were kind a courteous; and not just after your money. More
by Ladydriver
Employees Worked With
Brad Slywka, Doug Trieu, Clint Milley, Brian Robb
Helpful May 29, 2016
"THE VERY BEST, REALLY!!!!!" UNEQUIVOCALLY, Kevin Wolchansky and Brian Robb, will make you SO VERY GRATEFUL you decided to buy your vehicle @ this dealership!!! I wish I had more UNEQUIVOCALLY, Kevin Wolchansky and Brian Robb, will make you SO VERY GRATEFUL you decided to buy your vehicle @ this dealership!!! I wish I had more room to really fill everyone in on why I'm so in debt to them, but hope everyone got the message I'm trying to convey. Lindsay Thompson More
by Lindsay Thompson
Employees Worked With
Kevin Wolchansky (FOR SURE), Brian Robb
May 28, 2016
great and fun people We had a great experience, Mike was very good at answering all the questions we had. He listened to what we had in mind. Mike in sales Brad in finance We had a great experience, Mike was very good at answering all the questions we had. He listened to what we had in mind. Mike in sales Brad in finance and Bryan the finance manager went above and beyond to find the right vehicle for us. We will definitely be back to Sherwood Park Hyundai. More
by MattG
Employees Worked With
Brad Slywka, Mike Tomczak, Brian Robb
May 26, 2016
Bizarre and terrible experiences TWICE! A few months ago I dealt with Krystal and was negotiating a deal on an Elantra. She found out I was calling other dealerships to price compare and wi A few months ago I dealt with Krystal and was negotiating a deal on an Elantra. She found out I was calling other dealerships to price compare and wigged out. She called my home and left a crazy message as well as crazy emails. I refused to deal with her further. I was recently contacted by another salesperson who told me Krystal was gone. I stated I was shopping for a vehicle for my son in law and would give them another try. I asked for bottom line pricing and any additional fees on different models. I stated I would be shopping around and got another bizarre response like I was doing something wrong because I was going to price compare. I then finally received an advertisement for an Elantra in my email, not the bottom line pricing and any additional fees they may want to charge me. (With Krystal she tried to charge me a $500 administration fee and a few other bogus charges so I was leary). Kevin, the Internet sales guy showed no initiative and basically let me know that his time was valuable and left me with the impression that I was lucky if he did anything to help me. Every other dealership I contacted was right on it and provided me with numerous options and went above and beyond to get my business. My co-worker just told me that Sherwood Hyundai lost his business because of shady practices a year ago. I don't know how these people are being trained and hopefully not all are like the two I have dealt with. In reading the reviews though it sounds like a company wide problem. All I can say is RUN!! To the dealership: your response to my review was inaccurate. Check Kevin's email. More
by Horrifiedcustomer
Employees Worked With
Krystal, Kevin Wolchansky
May 25, 2016
Everyone is very friendly I dealt with Armin Scheewe, who was excellent to deal with. Everyone I talked to was very friendly, and ready to help out. I did not feel pressured to I dealt with Armin Scheewe, who was excellent to deal with. Everyone I talked to was very friendly, and ready to help out. I did not feel pressured to buy a vehicle, which is very rare when you go to dealerships. I would recommend Armin and the rest of the folks at Sherwood Park Hyundai in an instant. They were very easy to deal with, and quite professional. More
by K.Rosychuk
Employees Worked With
Robin Do, Doug Trieu, Scott Hourie, Armin Scheewe
May 12, 2016
Great dealership to deal with. Armin was an excellent salesman, very knowledgeable and enjoyable to deal with. Brian in finance had all of the documents ready to go with no delays a Armin was an excellent salesman, very knowledgeable and enjoyable to deal with. Brian in finance had all of the documents ready to go with no delays and explained things well. Did not feel like I was being taken advantage of or being forced in to buying a vehicle. Enjoyable experience with no high pressure sales. Will definitely recommend friends and family to go and see Armin for their next vehicle and without a doubt, we will be back. More
by wilf3
Employees Worked With
Brian Robb, Armin Scheewe
May 09, 2016
New Car Purchase Great customer service!!!!! Found my perfect vehicle! Everyone was great and explained the whole process. I would recommend to anyone who is looking f Great customer service!!!!! Found my perfect vehicle! Everyone was great and explained the whole process. I would recommend to anyone who is looking for a new vehicle to visit Shelley and the whole team ! More
by Jeri16
Employees Worked With
Brian Robb, Shelley Dixon, Scott Hourie
May 06, 2016
very helpful and a very enjoyable experience!!!! i am very happy with my first vehicle purchase in Canada. Rosemarie was very helpful and nice & Doug Trieu was very informative.. i would refer anyone i am very happy with my first vehicle purchase in Canada. Rosemarie was very helpful and nice & Doug Trieu was very informative.. i would refer anyone to Sherwood Park Hyundai!!! thanks guys! More
by ArniC
Employees Worked With
Doug Trieu, Rosemarie Ortman
May 05, 2016
Outstanding I have never received better service at any other dealership than I have here. Not only did I work with two sales (Rosemarie & Ken) staff (as I bought I have never received better service at any other dealership than I have here. Not only did I work with two sales (Rosemarie & Ken) staff (as I bought when the car show was on) they both worked great together to get me the information I needed. The management was amazing as well, they brought in a vehicle just so I could see the colour (Doug & Scott) , taught me (very patiently I may add) how to drive a standard, and worked extremely hard to get what I wanted in the car, as well as my financing worked out (Doug T.). I really felt that I got treated more than fairly and like family. I never felt pressured to buy a vehicle, and any questions I had, even if it was one that was never asked before, they found me the answer. Every time I walk in there for something, everyone asks how I am doing, how I am enjoying the car, and that I am doing awesome with never knowing how to drive a standard before hand. ALL the staff here is above and beyond anywhere else I have been. I cannot thank them enough. More
by ElyseP
Employees Worked With
Doug McDade, Doug Trieu, Scott Hourie, Ken Johnson, Rosemarie Ortman
May 04, 2016
Awesome Kyle was very knowledgeable about the product and made the purchase my new 5.0 genesis ultimate very quick and painless. I would recommend Kyle to all Kyle was very knowledgeable about the product and made the purchase my new 5.0 genesis ultimate very quick and painless. I would recommend Kyle to all of my friends and family. More
by Carguy68
Employees Worked With
Kyle Alexander
