Sherwood Park Chevrolet

Excellent Service I've been to many dealerships and this is the only one that really cared about the customers. They are not about how much money they can make off you I've been to many dealerships and this is the only one that really cared about the customers. They are not about how much money they can make off you but rather how they can help and make sure that only required repairs are done. The service right from the beginning was excellent and I was well informed of what needs to be done. Shawna made sure that my car was looked at right away even though I didn't have an appointment. As soon as the car was ready they came and picked me up to take me to the shop. I will highly recommend Sherwood Park Chevrolet to my friends and families and even to strangers if they need a place to have repairs done on their vehicle. More

2015 Highcountry Our long distance purchase (Ontario) was executed flawlessly. From the negotiations with Dino, the logistics with Brent and vehicle delivery and ori Our long distance purchase (Ontario) was executed flawlessly. From the negotiations with Dino, the logistics with Brent and vehicle delivery and orientation with Dan Greenbank. Thanks to Brandon for the airport pickup. More

Outstanding selection and excellent service After 5 other (non-Chevy) dealerships and 7 test drives, I finally researched and realized that the Chevy Colorados were the only truck offering the f After 5 other (non-Chevy) dealerships and 7 test drives, I finally researched and realized that the Chevy Colorados were the only truck offering the features I wanted and Sherwood Park Chevrolet was the only dealership in Alberta that had the exact vehicle I was looking for. I called to set up a test drive (on a Sunday when most other dealerships were closed) and was impressed to be greeted by name at the front door by Kimberely, the sales manager. As a women buying a truck--and not really knowing much about trucks--I was very glad that Logan in sales was the one who showed me the vehicle. His low key, no pressure approach made me feel comfortable right away. After the test drive (and loving the truck), Logan and Kimberely could have given me a high pressure sales pitch when I said I needed to talk with my family, but they didn't. In fact, they talked about the importance of family decision making and allowed me to make a fully refundable deposit to hold the vehicle. I sent a long list of questions by email to Logan late that night and I received an email response from him answering my questions first thing the next morning. I then spoke to Heidi in finance several times over the next two days and also sent her a long list of questions about the figures on the Bill of Sale that were answered immediately. The excellent service extended to Don who picked me up and drove me from West Edmonton all the way to Sherwood Park. He wished me luck and then waved to me as I left the lot in my new Colorado. More

Excellent people The people there made you feel like you were the only customer they had. You asked a question they responded immediately and there were no stupid ques The people there made you feel like you were the only customer they had. You asked a question they responded immediately and there were no stupid questions. The salesman right to the finance person were amazing someone was always in contact with us making us feel that the decision we made was what was best for us when your spending that kind of money you want to know your that bang for your buck . .. They seem to understand when we needed that minute to just think it through and they were very happy to support us no matter what our decision.. We would recommend that dealership to anyone who asks and eve the new that don't. More

Purchase of a new corvette Z06 Jim went above and beyond to make me happy! I got everything I wanted and more, he really knows what he's talking about.. he even sent me a video on h Jim went above and beyond to make me happy! I got everything I wanted and more, he really knows what he's talking about.. he even sent me a video on how to operate some of the extra features on my new car!! Derek Sloan was awesome! I have already started spreading the word to my friends and co workers about the great customer service and friendly staff at Sherwood Park Chevrolet! Thanks so much for making this such a great experience!! More

Worst in Customer Service I have never been treated so poorly before in my life. Stated out dealing with Bret who then referred me to Erik for a pre-approval this was all done I have never been treated so poorly before in my life. Stated out dealing with Bret who then referred me to Erik for a pre-approval this was all done last Saturday July 4. I was told I would hear back by Monday July 6 with an update on the pre-approval. Never heard anything back so I expressed my concerns to Zach Menzel who stated sales rep was off for a couple of days and would be in touch on Wednesday July 8. By Thursday still have not heard anything so I emailed both my sales rep and Zach with no response to an update. It is now a week later and still no response. The lack in customer service is disgusting, I have never been treated with such a lack of respect before in my life. I took my business elsewhere and will never consider a chev dealership in the future More

bought a used 2004 chev corvette Overall my experience at sherwoodpark chevrolet purchasing a vechicle went fairlywell took a little longer waiting on parts .sales men jim was good to Overall my experience at sherwoodpark chevrolet purchasing a vechicle went fairlywell took a little longer waiting on parts .sales men jim was good to do buisness with .very frendly was good getting back to me on how my car was doing while in the shop getting repaired. More

My Chev Colorado Fantastic service! From sales to finance, it was an absolutely positive experience. On the road to new adventures with my Chev truck. This is my thir Fantastic service! From sales to finance, it was an absolutely positive experience. On the road to new adventures with my Chev truck. This is my third Chev purchase and I am loyal to the brand - so completely satisfied! More

Antonmacc I just bought a new car from Sherwood Park Chevrolet and Jim McEwen was awesome to deal with easy going and works hard to get you the best deal, I wou I just bought a new car from Sherwood Park Chevrolet and Jim McEwen was awesome to deal with easy going and works hard to get you the best deal, I would highly recommend him to anyone who is looking to purchase a vehicle, More

Great Service!!! Sherwood Park Chevrolet's service department has always treated me fairly and provides excellent customer service. Whenever I have any servicing done Sherwood Park Chevrolet's service department has always treated me fairly and provides excellent customer service. Whenever I have any servicing done, they always keep me updated on the progress of my vehicle and upfront with the costs. Everyone there is always smiling and polite. Keep up the great work! More