
Sherwood Ford
Sherwood Park, AB
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3,956 Reviews of Sherwood Ford
Exceptional customer experience. Esky went above and beyond making a video about the Ford Maverick. Was amazed about this because no other dealership would do this. Very friendly staff and you didn’t fe beyond making a video about the Ford Maverick. Was amazed about this because no other dealership would do this. Very friendly staff and you didn’t feel intimidated being there. Well Done! More

Mike was awesome to deal with very polite and knowledgeable he made so easy to buy a vehicle Sherwood Park Ford is the BEST place to buy a vehicle and see Mike you won’t be disappointed knowledgeable he made so easy to buy a vehicle Sherwood Park Ford is the BEST place to buy a vehicle and see Mike you won’t be disappointed More
This is now the second vehicle purchased from Matt in 3 years. Traded my 2018 Ford Escape SEL for a 2021 Ford Escape Titanium Hybrid and we couldn't be happier. Both with the SUV and the level of professio years. Traded my 2018 Ford Escape SEL for a 2021 Ford Escape Titanium Hybrid and we couldn't be happier. Both with the SUV and the level of professional service Matt and the team at Sherwood Ford provided us! If you are looking for a down-to-earth salesperson, go see Matt. I guarantee you will not be disappointed in the level of professionalism Matt provides! I never feel like a number to him. I sourced Matt out for this vehicle (simply based on my previous experience with him). I knew it was going to be another Ford and I knew, after speaking to other "car salespeople from other dealers" that Matt was going to earn my business for a second time. He didn't pressure me into buying a new vehicle, or try to lure me in with promotional sales tactics. Nope. Straight, honest, and to the point he is. He even brought the SUV to my house so I could see it in person and test drive it. The dealership even upgraded my ride (at no cost to me) as the vehicle I was originally looking at was no longer available for purchase. I have dealt with many, many dealerships over the past 40 years and I can say that Matt (and Sherwood Ford) definitely earn top marks for their level of service, commitment and customer loyalty. Where other dealers "failed" to include all incentives, Matt was clear and up front about them from the get-go! If there's a 3rd purchase in the future, we will certainly be visiting Matt and the team first. Go with Matt and you will not be disappointed. More
Matt Irvine knew the vehicles he showed us inside and out. My husband and I were able to ask any question and he demonstrated how the feature or component of each car worked. Very straightforward without out. My husband and I were able to ask any question and he demonstrated how the feature or component of each car worked. Very straightforward without sales pressure. We were recommended to Matt by our neighbour, and we would further recommend him to our friends and family. We are happy with our new Edge! More
Very kind and considerate of the needs of our family. Assisted us every step of the way and made us feel welcome and supported. Assisted us every step of the way and made us feel welcome and supported. More
Great customer sevice, an they care about their customers needs an wants an they go above for you. Wonderful experience time after time an thats why we keep coming down to sherwood ford from the north. Best needs an wants an they go above for you. Wonderful experience time after time an thats why we keep coming down to sherwood ford from the north. Best dealer all around an Wally is a wonderfull sales agent he's a great asset to the your team an your customers. More
Grant Shaw was great to deal with! He did not annoy me with phone calls trying to sell me something I do not want. Was there at all times of the day to answer my multiple questions. with phone calls trying to sell me something I do not want. Was there at all times of the day to answer my multiple questions. More
Unprofessionally unreliable.Was told that my price Unprofessionally unreliable. Was told that my price point could be reached. Roped into a “deal” where I was told the vehicle I’d be purchasing woul Unprofessionally unreliable. Was told that my price point could be reached. Roped into a “deal” where I was told the vehicle I’d be purchasing would be several thousand more dollars than what was discussed. A manager contacted me, and while speaking to me like a child in the most condescending way I’ve ever been spoken to by someone trying to obtain my business, he stated that what was promised before would not be met. It is very interesting the way Sherwood Ford speaks to their returning customers. More