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Sherwood Ford

Sherwood Park, AB

4.5
3,958 Reviews

2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,958 Reviews of Sherwood Ford

November 05, 2021

Third times the charm, upgraded to the f-150 to fit the family and had another great experience thanks micheal and Chris. More

by Darrell
Recommend Dealer
Yes
Employees Worked With
Chris Suvanto, Lucas Samu, Michael Wiggins
Nov 25, 2021 -

Sherwood Ford responded

Thanks for the great review and continued support Darrell! Chris Suvanto General Sales Manager

November 04, 2021

Unprofessionally unreliable.Was told that my price Unprofessionally unreliable. Was told that my price point could be reached. Roped into a “deal” where I was told the vehicle I’d be purchasing woul More

by Kelsey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleksey Pinchuk
Nov 05, 2021 -

Sherwood Ford responded

Hello Kelsey, Thank you for your review. We’re sorry to hear you had a frustrating experience, but really appreciate you bringing this issue to our attention. We have high standards for ourselves to ensure our customers each have a great experience, and having missed the mark we would like the opportunity to talk and get further feedback. A message has been left at your number to call back and speak to our General Sales Manager Chris S. Please do so at your earliest convenience. Again, thank you for your feedback. Thanks for getting back to Chris, and thanks for your time and the opportunity to earn your business. Unfortunately, after doing his very best to help meet your necessary terms to purchase the truck, we cannot sell you the truck. We've made ever effort possible within our means, and given you the experience our guests rate us highly on, so we hope you can revise your own numbers and make this deal happen. If not, we wish you all the best in your truck shopping and hope you have a fantastic day. One last note, our Product Specialist Aleksey Pinchuk is a great asset to our business. You do him an injustice when he is known for his excellent service with our guests who have rated him 5-stars and shared these good experiences: "He was easy to deal with and didn't pressure me at all to get a sale. He worked some numbers for me to get best possible deal." "Aleksey was great the deal with. Very kind, attentive and super helpful. Sherwood Ford is a great place to buy a truck!" "Staff was very friendly and helpful with me. I am glad I bought my car there." "Nice, clean, large inventory, friendly salesman, not at all pushy or rude to new customers" "Everybody from Ford Sherwood park were friendly and helpful specially Aleksey and Lucas. Kudos to this location." "Had a great experience, no pressure sales in difficult covid times. Would buy from them again. Love my new truck!"

November 03, 2021

One of the most stressful transactions you can go through is purchasing a new vehicle… there are so many horrible experiences and slime xxxxx out there. Not the case with Sherwood Ford. We previously purchas More

by PettingZooDad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shaw
Nov 25, 2021 -

Sherwood Ford responded

Thank you for the absolutely fantastic review. We are glad to hear that we were able to offer you a fantastic customer experience on your 2011 F-150 and ten years later on your 2021. Enjoy your new Ford!! Chris Suvanto General Sales Manager

November 03, 2021

Wally was very easy to talk to and deal with so was your finance manager. They both worked with me and were great to deal with More

by sean_d_critch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Denny, Robert Moisley
Nov 25, 2021 -

Sherwood Ford responded

Thanks for the great review Sean. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

November 02, 2021

Very helpful and quick easy transaction, definitely going to recommend to my friends and family More

by Sim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Lougas, DUSTIN WARWA
Nov 25, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

November 01, 2021

Have dealt with this dealership since they opened and won’t go anywhere else! Always very professional and make you feel you are important to them! More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Suvanto, Lucas Samu, Haelee Chang, Michael Wiggins
Nov 25, 2021 -

Sherwood Ford responded

Thanks for the great review and continued support! Chris Suvanto General Sales Manager

October 29, 2021

Wally was amazing with the whole process. I was from out of town, and he made sure as soon as I arrived that there was no time wasted on the whole transaction. Thoroughly walked me through the new vechicle More

by shaun_groenendyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Denny, Tyler Kick
Nov 25, 2021 -

Sherwood Ford responded

Hey Shaun, thank you for the stellar review. It sounds like Wally took great care of you. Thank you for your business and for making the drive to come to pick up your new Ford. Enjoy!!! Chris Suvanto General Sales Manager

October 29, 2021

mark was amazing very kind and the car was very clean and ready to go More

by jensenp_93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haelee Chang, Kathryn Hicks, Mark Wilkins
Nov 25, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

October 27, 2021

He was easy to deal with and didnt pressure me at all to get a sale. He worked some numbers for me to get best possible deal. More

by quintonkrause
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Hicks, Michael Miskew, Aleksey Pinchuk
Nov 25, 2021 -

Sherwood Ford responded

Hey Quinton, thank you for the five-star review. Aleksey will continue to offer the same level of service that you have come accustomed to. Enjoy your new Ford!! Chris Suvanto General Sales Manager

October 26, 2021

When your buying a vehicle there is really no better place to go. Rob and the Sherwood team never disappoint me and always go above and beyond. More

by heavydenergy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hellec, Hanny Kabbani, Ashley Lougas
Nov 25, 2021 -

Sherwood Ford responded

Hey Dan, thank you for the fantastic review. I know you are a long-time customer of Rob and Sherwood Ford. We appreciate your business and kind words. Enjoy the new truck!! Chris Suvanto General Sales Manager

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