Sherwood Ford

Great Great service would highly recommend them excellent to deal with from start to finish to deal with from start to finish More

This is now the second vehicle purchased from Matt in 3 years. Traded my 2018 Ford Escape SEL for a 2021 Ford Escape Titanium Hybrid and we couldn't be happier. Both with the SUV and the level of professio years. Traded my 2018 Ford Escape SEL for a 2021 Ford Escape Titanium Hybrid and we couldn't be happier. Both with the SUV and the level of professional service Matt and the team at Sherwood Ford provided us! If you are looking for a down-to-earth salesperson, go see Matt. I guarantee you will not be disappointed in the level of professionalism Matt provides! I never feel like a number to him. I sourced Matt out for this vehicle (simply based on my previous experience with him). I knew it was going to be another Ford and I knew, after speaking to other "car salespeople from other dealers" that Matt was going to earn my business for a second time. He didn't pressure me into buying a new vehicle, or try to lure me in with promotional sales tactics. Nope. Straight, honest, and to the point he is. He even brought the SUV to my house so I could see it in person and test drive it. The dealership even upgraded my ride (at no cost to me) as the vehicle I was originally looking at was no longer available for purchase. I have dealt with many, many dealerships over the past 40 years and I can say that Matt (and Sherwood Ford) definitely earn top marks for their level of service, commitment and customer loyalty. Where other dealers "failed" to include all incentives, Matt was clear and up front about them from the get-go! If there's a 3rd purchase in the future, we will certainly be visiting Matt and the team first. Go with Matt and you will not be disappointed. More

Matt Irvine knew the vehicles he showed us inside and out. My husband and I were able to ask any question and he demonstrated how the feature or component of each car worked. Very straightforward without out. My husband and I were able to ask any question and he demonstrated how the feature or component of each car worked. Very straightforward without sales pressure. We were recommended to Matt by our neighbour, and we would further recommend him to our friends and family. We are happy with our new Edge! More

Very kind and considerate of the needs of our family. Assisted us every step of the way and made us feel welcome and supported. Assisted us every step of the way and made us feel welcome and supported. More

Great customer sevice, an they care about their customers needs an wants an they go above for you. Wonderful experience time after time an thats why we keep coming down to sherwood ford from the north. Best needs an wants an they go above for you. Wonderful experience time after time an thats why we keep coming down to sherwood ford from the north. Best dealer all around an Wally is a wonderfull sales agent he's a great asset to the your team an your customers. More

Grant Shaw was great to deal with! He did not annoy me with phone calls trying to sell me something I do not want. Was there at all times of the day to answer my multiple questions. with phone calls trying to sell me something I do not want. Was there at all times of the day to answer my multiple questions. More

Third times the charm, upgraded to the f-150 to fit the family and had another great experience thanks micheal and Chris. family and had another great experience thanks micheal and Chris. More

Unprofessionally unreliable.Was told that my price Unprofessionally unreliable. Was told that my price point could be reached. Roped into a “deal” where I was told the vehicle I’d be purchasing woul Unprofessionally unreliable. Was told that my price point could be reached. Roped into a “deal” where I was told the vehicle I’d be purchasing would be several thousand more dollars than what was discussed. A manager contacted me, and while speaking to me like a child in the most condescending way I’ve ever been spoken to by someone trying to obtain my business, he stated that what was promised before would not be met. It is very interesting the way Sherwood Ford speaks to their returning customers. More

One of the most stressful transactions you can go through is purchasing a new vehicle… there are so many horrible experiences and slime xxxxx out there. Not the case with Sherwood Ford. We previously purchas is purchasing a new vehicle… there are so many horrible experiences and slime xxxxx out there. Not the case with Sherwood Ford. We previously purchased our 2011 F-150 from them and were delighted to return and find that ten years later the low pressure sales and ease of doing business was still there. Grant Shaw put us at ease from the very first interaction we had with him. No high pressure sales tactics, no “this truck might be gone in ten minutes, so you’d better buy now" xx that you get a lot of times from car sales people. Grant was a real pleasure to do business with. We had some pretty stringent requirements in these tough times when it is difficult to get precisely what you might want. He did a LOT of work trying to find us exactly the right truck to replace our old one. But most importantly, he was genuine. That was an extremely important factor for my wife to deal with someone, and Grant took her guard down right away, put her at ease and didn’t once try to pressure her (or me!) I can’t say enough good things about Grant, he was FANTASTIC to deal with. We had a couple of days worth of very candid conversations with Grant and he gave us the straight goods each time. He respected the fact that the first day we walked into the dealership and told him "we are NOT walking out with a new truck tonight because we intend to do our homework to be sure we get the truck that is best for us, whether that is a Ford, Chev, or Dodge." In the end, we came back to Grant for the transaction because he was the easiest to deal with and seemed to have OUR best interests at heart - not something we can say about any of the other dealerships we visited including other Ford dealerships in the Edmonton area. I saw the numerous awards on his desk and can say from our experience with him, he is deserving of *every* accolade he receives, and more. The highest form of praise I can give is to tell you that I would (and will) recommend my friends and family to him. More

Wally was very easy to talk to and deal with so was your finance manager. They both worked with me and were great to deal with finance manager. They both worked with me and were great to deal with More