Overall did not appreciate the business practices employed by this dealer. The sales person I've dealt with was nice and helpful and I think he tried his best but I do have concerns with the management/negotiation style which I will share below.
I was directed to this dealership by Nissan's National website after expressing an interest on a $3,000 rebate on a particular model. I was told that the vehicle I was interested was there and made an appointment.
I've learned that the vehicle I was interested was sold, even though I've called an hour before the check in. After trying a few other cars, I was informed that the car I was originally interested in could be ordered.
When I was given the first quote, I've realized that the dealer did not reflect the price in the quote they have given me. In fact, they didn't know about it. After showing the deal in their website, the sales person went to speak with his manager for 10 minutes. At that point, I was already surprised why it was such a debate to honor the offer published publicly on nissan's website.
After a few iterations and going through offers other than what was promoted, I was finally told that the sales manager "accepted and will honor the deal". I've reviewed the revised quote I've been provided, and I've realized the manager raised the financing interest rate to make up the difference. By discounting the base price and increasing the interest rate, the sales manager was making sure I pay the same amount but having the impression that I got a deal! I do appreciate hard bargaining, but I found this tactic very sneaky.
I would not recommend you to purchasing or servicing a car here if you value trust and honesty.