Sherway Nissan

Not a good experience Overall did not appreciate the business practices employed by this dealer. The sales person I've dealt with was nice and helpful and I think he tried Overall did not appreciate the business practices employed by this dealer. The sales person I've dealt with was nice and helpful and I think he tried his best but I do have concerns with the management/negotiation style which I will share below. I was directed to this dealership by Nissan's National website after expressing an interest on a $3,000 rebate on a particular model. I was told that the vehicle I was interested was there and made an appointment. I've learned that the vehicle I was interested was sold, even though I've called an hour before the check in. After trying a few other cars, I was informed that the car I was originally interested in could be ordered. When I was given the first quote, I've realized that the dealer did not reflect the price in the quote they have given me. In fact, they didn't know about it. After showing the deal in their website, the sales person went to speak with his manager for 10 minutes. At that point, I was already surprised why it was such a debate to honor the offer published publicly on nissan's website. After a few iterations and going through offers other than what was promoted, I was finally told that the sales manager "accepted and will honor the deal". I've reviewed the revised quote I've been provided, and I've realized the manager raised the financing interest rate to make up the difference. By discounting the base price and increasing the interest rate, the sales manager was making sure I pay the same amount but having the impression that I got a deal! I do appreciate hard bargaining, but I found this tactic very sneaky. I would not recommend you to purchasing or servicing a car here if you value trust and honesty. More

Amazing experience Alessandro was very helpful and patient in helping me with my car purchasing experience. Alessandro took the time in explaining all the features and c Alessandro was very helpful and patient in helping me with my car purchasing experience. Alessandro took the time in explaining all the features and catering to my needs. Would recommend! More

Arrogant staff Horrible customer service! They made a deal twice with me for a car and each time called up with some or the other issue. I lost another great deal at Horrible customer service! They made a deal twice with me for a car and each time called up with some or the other issue. I lost another great deal at hyundai because we made a deal at a particular biweekly amount which they called off abruptly. The finance manager Junior Timothee is the most arrogant person i have ever come across in any company. Helping with the finances is out of question, he just made things more difficult for me. Also, do not expect anyone from the company to pick their calls or even give courtesy calls back despite leaving innumerable voicemails and messages at the reception. Finally when i tried to convey all these issues to the manager, i was surprised (shouldn’t have been actually) coz he too like his staff was extremely rude and unapproachable. The entire team ruined my excitement for my first car in life and made it a horrible horrible experience. I finally ended up getting an even better dealat hyundai than they had first offered me when i told them about my nissan experience. NEVER BOTHER TO CAR SHOP HERE More

Marco, Gerry, Junior & Delvin Amazing team, from the first day I met them they gave me all the comfort and the help to arrive at a reasoned and just decision. I bought a pre-owned Amazing team, from the first day I met them they gave me all the comfort and the help to arrive at a reasoned and just decision. I bought a pre-owned car and the whole team helped speed up the process and took care of the process. I strongly recommend this dealership, as the cars, they sell are certified and you get all the help you need with different options and all the necessary time you need to buy your car. Thank you guys. More

EXCELLENT SERVICE! I have been a customer of Sherway Nissan for four years. I could not expect a better service at the dealership. It's not only the sales reps that are I have been a customer of Sherway Nissan for four years. I could not expect a better service at the dealership. It's not only the sales reps that are nice to you when you are buying the vehicle - the great service does not end when you drive out with your new Nissan. The service guys are awesome, they really know what they are doing, service is quick and prompt. And most of all they are honest and very helpful! THANK YOU GUYS FOR GREAT SERVICE! More

Great experience The service from our Salesperson Alex as well as the Finance team member Solomon was excellent. We will definitely recommend this dealership to our f The service from our Salesperson Alex as well as the Finance team member Solomon was excellent. We will definitely recommend this dealership to our friends and family! More

Oil Change courteous, prompt, friendly. Waiting area clean. Fresh brewed coffee. The car was even washed after service. I am totally satisfied and will stay with courteous, prompt, friendly. Waiting area clean. Fresh brewed coffee. The car was even washed after service. I am totally satisfied and will stay with NISSAN in the future. More

Amazing Prior to my visit the salesman Mazid provided additional photos of the vehicle because we were out of town. He was very knowledgeable and patient as I Prior to my visit the salesman Mazid provided additional photos of the vehicle because we were out of town. He was very knowledgeable and patient as I'm very indecisive. When I make my decision I will only deal with him & refer my friends & family More

Instalalation of a car seat The service I received at Sherway Nissan was excellent. The person who took my call for an appointment was prompt and pleasant. Jay, the person wh The service I received at Sherway Nissan was excellent. The person who took my call for an appointment was prompt and pleasant. Jay, the person who installed the car seat in my car was very knowledgeable, efficient, and answered all my questions. I strongly recommend this place. It seems this place is well managed. Renee More