Sherway Nissan

Bought a 2019 used car from Sherway Nissan in February 2026 — worst automotive purchase decision I’ve made. Zero accountability after the sale. I asked multiple times for documentation of the February 2026 — worst automotive purchase decision I’ve made. Zero accountability after the sale. I asked multiple times for documentation of the work done on the vehicle before pickup. Sales rep Saba never once followed through. Simple request, completely ignored. Management was no better. Both Yahya and Charles (sales managers) were dismissive and unhelpful when issues escalated. No ownership, no solutions — just deflection. The car broke down in May — 3 months after purchase. A faulty ventilation sensor. Part alone: $620. I had to fix it at my own mechanic because I had zero confidence bringing it back to them. Now in June — 5 months in — it broke down again. This is my daughter’s car. A car she depends on daily. And the rattling noise? Reported from day one. Were told it was “fixed” at pickup. It was never fixed. Still rattling today. This dealership sold us a problematic vehicle, withheld service records, and provided zero post-sale support. My daughter will not be driving a reliable car because of their negligence. I will never return to Sherway Nissan and I strongly urge anyone considering a used vehicle purchase there to think twice. You deserve transparency, accountability, and a car that actually works — none of which you’ll get here. More

in 2019 Sherway Nissan installed 4 new tires 225/65R17 as selected by Kevin Fereira ( parts manager ) Now in 2026 when I inquired what tires fit 2014 Rogue SL on internet they show slightly different siz as selected by Kevin Fereira ( parts manager ) Now in 2026 when I inquired what tires fit 2014 Rogue SL on internet they show slightly different size 225/60R18 I just want Nissan Sherway to explain why difference. I have called, chatted with Emma but nobody got back to me More

Sherway Nissan is a friendly dealer. The sale person, Alfonso, is responsive to my questions I ask. Explains details and recommends relevant options. Best of all, very honest and give a The sale person, Alfonso, is responsive to my questions I ask. Explains details and recommends relevant options. Best of all, very honest and give a best total price of my car. I recommend new car buyer visit Sherway Nissan and check it out. More

Garbage customer service. Do not go there, no respect for you, your time and your money. Do not go there, no respect for you, your time and your money. More

14 hours ago NEW I had a really bad experience with Sherway Nissan Dealership especially the sales rep Charles and sales manager Cameron. I booked Nissan Qashqai 2022 model in April 2022 at this dealer Sherway Nissan Dealership especially the sales rep Charles and sales manager Cameron. I booked Nissan Qashqai 2022 model in April 2022 at this dealership and I was told that I will be getting my Car July 1st week. I called them couple of times to confirm on the delivery in June month and they said it’s coming in the 1st week of July. I called them in 1st week of July and they said it’s coming in 2nd week of July. I called them on Monday, Jul 4 th and they said the delivery is scheduled for Jul 6th or Jul 7th. Today I called them to ask about my car and they told me the ETA is delayed to Mid August but they cannot confirm if they will get delivery by that time as well. When I asked for my options they said that they don’t have any car to give me in the meantime. I can either wait until my car arrives or take away my deposit for the car. On top of that they were really unprofessional and very bad customer service. I would not recommend this dealership to anyone as the sales reps are just after your deposit and lie to their customers to make sales. Unprofessional, non responsive and rude people. More

Hi I was there for a recall and I was offered for a bondel package that I said ok to it over the phone, but when I went there it was a completely different story. I supposed to have my appointment with bondel package that I said ok to it over the phone, but when I went there it was a completely different story. I supposed to have my appointment with Kevin because I never received a respectful treatment from Jeff. Each time that I go there I get more and more disappointed. Me and my husband have been their loyal customer for past 15 years. We have bought our cars from them. Jeff at service department is always treating you like you owe him something, or he knows everything and you don't know anything. Sometimes he treats you in a way that means you are definitely a lier. In general it's a hassle dealing with him. On the top of that his diagnosis are mostly not right and he is resistant about them. If I don't get a sincere apology from him explaining his behaviour I would never ever go back to that dealership. I mean none of us even though Nissan is our favorite car. He should learn the true meaning of customer service. More

Bring a book if you’re crazy enough to bring a vehicle to Sherway Nissan for service. They don’t know how to use an appointment book. They give everybody the same time and as a result one poor lady had to wa Sherway Nissan for service. They don’t know how to use an appointment book. They give everybody the same time and as a result one poor lady had to wait 2 1/2 hours for a simple oil change. I’ll never buy any Nissan from any dealer now More

They went above and beyond finding me the exact Rogue I wanted with the features I was looking for. At a better price than I was expecting. Couldn't be happier with the level of service and quality of peop wanted with the features I was looking for. At a better price than I was expecting. Couldn't be happier with the level of service and quality of people. More