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Shaw GMC Chevrolet Buick

Calgary, AB

3.6
421 Reviews

4620 Blackfoot Trail SE

Calgary, AB

T2G 4G2

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421 Reviews of Shaw GMC Chevrolet Buick

October 02, 2013

Greenview Aquafarm has two GMC medium duty trucks which have been serviced by SHAW GMC for several years. We are extremely satisfied with their high quality service. Barry Wong understands our operations More

by greenviewgmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Rideout
Oct 07, 2013 -

Shaw GMC Chevrolet Buick responded

Hello Greenview Aquafarm; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Barry and Lisa as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that we’re able to uphold this long standing relationship with Greenview Aquafarm. We hope your new vehicle treats you well! Contact us for anything, anytime. We’re here to help! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 30, 2013

It was my first time buying New and Della responded kindly to my questions her knowledge with all the different options and pricing helped me make a educated and confident decision. I will return to he More

by chevyjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Della as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that she created such a comfortable atmosphere for you. Contact us for anything, anytime. We’re here to help! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 30, 2013

I purchased a used 2011 F150 from CMP on 36th on July 27th, 2013(Deal 294735). When I purchased the vehicle it had 51863km on the odometer. After about a month and a half , say late August I started to More

by AndrewNeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donna Rogers
Oct 16, 2013 -

Shaw GMC Chevrolet Buick responded

Hi Andrew; Thanks for providing us with some valuable feedback on your recent experience with our dealerships. As I am the General Manager of Shaw, I want to talk to you specifically about your service experience here at our dealership. First of all, please contact me directly and I will arrange a reimbursement of the $110 that you paid for the brake job. Secondly, you mentioned that the block heater concern was not addressed and that you had problems with the groundshield. As I understand it in your message, the groundshield was corrected, however you do not indicate whether or not the block heater cord issue was resloved, please advise and we will make the appropriate arrangements to have this corrected. As to the warranty and the "bumper to bumper" reference that you made. No extended warranty is going to take care of all items of your vehicle. For example, they do not look cover maintenance items, excessive wear and tear etc. They all have exclusions and certain maintenance requirements that you must maintain to keep the extended warranty valid. Those terms and conditions are clearly defined in the agreement and I would encourage you to thoroughly read through the warranty and would ask that you contact me directly if you need any further clarifications, which I would be happy to take you through. As to CMP, this dealership is one of the dealerships in our automotive group and they have an excellent reputation for quality sales and service in the Calgary market place. If you have any further questions related to the sales experience, please contact Nate Clarke our General Manager at CMP and he will address those concerns. Thank-you for being our customer for both Shaw and CMP and for allowing us the opportunity to address your concerns. I look forward to your response. Dan Smith General Manager Shaw GMC Chevrolet Buick

September 30, 2013

I would recommend your service department to anyone. I I would recommend your service department to anyone. I have a 95 Chev Flair motorhome. No one seemed to want to work on.. I was welcomed by Barry an More

by Arabian13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Barry as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that he went above & beyond for you. I hope your Unit treats you well, Contact us for anything, anytime. We’re here to help! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 30, 2013

I went to the dealership just looking for a used car had seen a few online. The one I was really looking into was at a different dealership so JF went and got a complete list of all the used cars they had o More

by starknancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Francois Morin
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Jean as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that he went above & beyond for you. I hope your new vehicle treats you well, Contact us for anything, anytime. We’re here to help! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 29, 2013

UNITED TOWING SERVICES INC. has been a long and proud operator of GM vehicles. We presently operate a fleet of medium duty Chevrolet trucks from our head office location in Canmore, AB. Whenever a serv More

by unitedtowing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello United Towing Services Inc; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Barry as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that he went above & beyond for you. I am very happy to have a long standing business relationship with United Towing Services Inc and will continue to try our best to finding quick and effective solutions to your issues. Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 28, 2013

My experience was excellent! Gord is a very friendly and knowledgeable salesman who goes the extra mile for you!! His obvious expertise and good judgment made me feel like I bought the perfect "new to More

by germandanish
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gord Betts
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Gord as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that he went above & beyond for you. Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 28, 2013

I was referred to Shaw GMC when I had been going shop to shop trying to get my Hummer fixed. It was a nightmare. I reached out to a friend who emailed Paul MacGowan, and Paul contacted me right away with h More

by barbcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fleming
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. We’re proud to have Paul as a part of our team. We pride ourselves on Customer Service, so it makes me very happy to learn that he went above & beyond for you. I hope the Hummer won’t cause you anymore trouble, but if it does, you know who to call! Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 27, 2013

Our experiences as a GMC customer was outstanding! Our experiences as a GMC customer was outstanding! Della Lavalley was so friendly, helpful and professional. She helped us in every step of the wa More

by CC_84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We’re proud to have Della as a part of our team. We pride ourselves on customer service, so learning that Della was such an excellent sales person, really makes us proud. Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com

September 27, 2013

I 've been very happy with the vehicle we purchased in April. I requested a quote on winter tires and rims by email last Friday. I was very impressed with the quick turnaround getting back to me and th More

by laclewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Anutooshkin, Dave Mospany
Oct 01, 2013 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at Shaw GMC Chevrolet Buick. I am extremely happy to hear that we were able to provide outstanding customer service. We try to accommodate the best we can for each customer. I hope the quote that you got for your tires was to your approval. We pride ourselves on customer service, so it makes me very happy to hear that our team helped you out with our shuttle service as well. Thank-you again and thank-you for being a customer of Shaw GMC Chevrolet Buick. Dan Smith General Manager Shaw GMC Chevrolet Buick dsmith@shawgmc.com