Shaw GMC Chevrolet Buick

Sold me options Failed to put the undercoating and then failed to actually install. After them challenging me that I was wrong they finally owned up to issue only to Failed to put the undercoating and then failed to actually install. After them challenging me that I was wrong they finally owned up to issue only to end up with more issues which took me months to resolve. Still not resolved and after demanding my money back to be done with this and then agreeing they renagged on the deal only after my follow up on the cheque a month later. No I'm being told to wait again for a 'cheque in the mail'. Don't go here. It's a train wreck, staff that stops caring the second you sign the papers and frankly the dealership itself is a dump anyways. More

Best Service and Overall Experience I had to replace my car this year, and wanted to get something more winter appropriate for Calgary. I visited many dealerships and was not happy wit I had to replace my car this year, and wanted to get something more winter appropriate for Calgary. I visited many dealerships and was not happy with the customer service and financing they were offering. I ended up choosing for a Buick SUV and ended up being very pleased with my choice. The financing team was able to offer me a very good interest rate and explained all the financing details. I am extremely pleased with all of the attention and awesome customer service we received from GMC Shaw and specifically from Marina. Thank you again :) More

Raj Dhadda Fantastic Service and very very fast! I was in a need to close the deal on a replacement vehicle for one that had broken down,, Raj and Francisco were Fantastic Service and very very fast! I was in a need to close the deal on a replacement vehicle for one that had broken down,, Raj and Francisco were able to get me on the road in 24 hours with the vehicle I had wanted to drive away with. More

Best car buying experience ! Personality of the dealer always makes or breaks the deal for me! I have walked out of car dealerships either gagging or laughing at some of the "sal Personality of the dealer always makes or breaks the deal for me! I have walked out of car dealerships either gagging or laughing at some of the "sales lines" and pressure talk! Thankfully with Bob at Shaw GMC there was none of that, he was genuine and helpful making this car buying experience great! More

Best. Customer Service. Ever For me, buying cars ranks right up there with visiting the dentist!! But I needed a car and I needed a car immediately. I chose Shaw GMC because of For me, buying cars ranks right up there with visiting the dentist!! But I needed a car and I needed a car immediately. I chose Shaw GMC because of the deals/prices we saw online - we visited Shaw GMC first and didn't go elsewhere! Bob and Eric were helpful, respectful and informative. They answered my questions and processed the sale in a timely manner. And I drove away with a new car. But I DIDN"T LIKE IT!!! By the next morning these two were back up to bat for me, informing me of the exchange program, helping me a find a a different car and getting one returned and the next one sold. These guys are amazing!!! They consistently showed a great attitude in the face of all my sales challenges, including smiles and laughter and conversation. I brought these guys keychains back from my most recent vacation - but they deserve a bonus! :) I will definitely recommend ShawGMC to friends and family!! More

appreciation and gratitude Thanks to Peter Albadin for finding the perfect car for me, for taking me through the vehicle, showing me how everything worked and for getting me a g Thanks to Peter Albadin for finding the perfect car for me, for taking me through the vehicle, showing me how everything worked and for getting me a great deal. Thanks also to Paul Cotter. He was great when an unexpected service showed up. He made the procees easy, got back to me through out the day, and was very reassuring through some very anxious moments. I also want to thank Gaby, the 'OK' guy, who OK'd the deal as well as the repair. It was a huge relief to me that Shawgmc took care of everything. Totally recommend this dealership. Appreciation and gratitude to everyone. More

Extraordinary service from salesman, parts department, ey . We started working with Sean Spriggs, and Jodi-for internet sales, approximately two months prior to an in-face meeting and sale consummation. Our fi We started working with Sean Spriggs, and Jodi-for internet sales, approximately two months prior to an in-face meeting and sale consummation. Our first appointment to meet and discuss our purchase options went awry, and to top it off--our batteries went dead at another location in Calgary. Out of desperation, we called Sean to request assistance in purchasing a replacement -- he not only assisted us by working with his parts department, but made numerous calls back and forth as an intermediary during his busy day, and made sure we received the batteries, which were delivered to us in the parking lot of a shopping mall. The delivery driver refused a cash tip! Sean wasn't sure he'd ever hear from us gain and still hadn't met us. A few weeks later, we again contacted Sean, made an appointment to meet with him and requested a few used vehicles be retrieved from other lots for our review. He obtained all the vehicles we wished to review, but we ended up throwing a curve ball and went for a new vehicle. He never flinched, but saw to our needs. This salesman is extraordinary! He is detailed oriented, know his product, is honest, fair, works hard for his customer, and performed beyond all expectations. We highly recommend Shaw GMC and especially Sean Spriggs as your sales representative. More

EXCELLENT STAFF AND EXCELLENT SERVICE Requested Dianne Goodwin for service on coolant leaking through water pump seal on my 2007 Saturn Outlook XR. Her response was very prompt, knowledgea Requested Dianne Goodwin for service on coolant leaking through water pump seal on my 2007 Saturn Outlook XR. Her response was very prompt, knowledgeable and covered full technical details. She was very positive and helpful for resolving my vehicle's problem. She quickly confirmed my service appointment and shuttle rides for next day morning i.e. on July 30, 2015, 7.15 am. At the service center next day morning, I found service consultant Clinton Carpenter competent and helpful. He looked into complete history of my vehicle's VIN and confirmed that no recall is pending. My vehicle was ready in all technical aspects at 4.00 pm. I could not meet the actual technical persons performing work on my vehicle, but being a technical person myself and seeing the quality work on my vehicle, the team must be highly competent. I would recommend Shaw GMC to anyone requiring reliable and honest service on GM vehicles. Thank you Dianne, Clinton and Shaw GMC. More

We bought 2 vehicles! We went to Shaw on a recommendation from a friend to buy a pickup. We were introduced to Zach Ayers. In a short period of time our relationship move We went to Shaw on a recommendation from a friend to buy a pickup. We were introduced to Zach Ayers. In a short period of time our relationship moved from "car salesman" & customer to one of mutual friendship. We found Zach to be personable, knowledgeable, accommodating & professional in every way. Within a 2 week period I bought a truck, then the perfect car for my wife, a Buick Encore. I have no reservations recommending Shaw GMC to my friends and , in fact, I already have! More

Satisfaction with Service! We recently purchased a 2014 Buick from Shaw GMC and Bob Mantei was our sales representative. He was very courteous and professional. Francisco Hernan We recently purchased a 2014 Buick from Shaw GMC and Bob Mantei was our sales representative. He was very courteous and professional. Francisco Hernandez was excellent at explaining the financial end of it. Thumbs up for Shaw GMC dealership! More