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Scarborough Toyota

Scarborough, ON

4.0
1,368 Reviews
Scarborough Toyota was established in 1979 and it has since grown to become the premier dealership in the Toronto region. Scarborough Toyota's message is one of unwavering commitment to the Toyota brand, and our core value of putting our customers first.
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1897 Eglinton Ave E

Scarborough, ON

M1L 2L6

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Showing 1,368 reviews

May 25, 2018

Excellent friendly service! Shermann Naval was the reason why we decided to lease another Corolla. We had initially said that we wanted to 'shop around' but Shermann was so fr More

by Bob and Cheryl B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shermann Naval, Ivan Djordjevic
May 25, 2018 -

Scarborough Toyota responded

Thanks very much for taking the time to post a review of your experience with Scarborough Toyota. We appreciate your business and kinds words about our team members. Looking forward to seeing you again for your next lease requirement.

May 29, 2018 -

Scarborough Toyota responded

We couldn’t be happier that Shermann and Ivan provided you with a great car buying experience. They are a true asset and we are lucky to have them on the Scarborough Toyota team. We hope you are enjoying your Corolla, please come back to visit anytime!

May 18, 2018

Collision center: Avrom Brown is excellent After accident, insurance company recommended this dealership for repair. Avrom Brown was so helpful and professional in the whole process ..it was More

by Prettylaughter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avrom Brown
May 18, 2018 -

Scarborough Toyota responded

Thanks for the positive vibes. We appreciate your feedback and your business.

May 14, 2018

Always thankful I'm with Toyota I was having my car detailed last week.......I had misunderstood what was included in my package and was quite upset...........my service agent Jason More

by cate1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ells
May 15, 2018 -

Scarborough Toyota responded

Thanks for the review. Happy to hear you received all the information to your satisfactory. From everyone here at Scarborough Toyota we want to let you know that we truly appreciate your business and look forward to serving your again.

May 09, 2018

PATIENCE Shermann gives time on my deciding process. He is so honest and gives you the details clearly. He actually waited for me for an hour so I can pick u More

by Via
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shermann Naval
May 10, 2018 -

Scarborough Toyota responded

Hi Via thanks for the positive feedback. We are thrilled to hear about your recent shopping experience and that Shermann could assist on your needs. We really appreciate you giving us the chance to earn your business. Enjoy your new ride and happy memories!

May 09, 2018

Arrogant or inapt: you judge when you deal with him I needed help to understand a situation but was cut short and so, could not explain further to obtain clarification. No deal was hence done. More

by badcustomercare
Recommend Dealer
No
Employees Worked With
Matthew Demosthenous
May 10, 2018 -

Scarborough Toyota responded

Thank you for your review. We would like to better understand the details surrounding your recent visit that led you to this rating as you can see this is a very uncharacteristic review for us as you can see from our other online reviews. Could you please contact me at your earliest convenience? 416-751-1530 Justin Griffin, General Manager.

May 09, 2018

Lito Santiago could not have been more helpful. We recently purchased a pre-owned Rav 4 Lito's help. He was friendly, knowledgeable, respectful and a great commu More

by neasamartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Scarborough Toyota responded

Great to hear Neasa. We appreciate your feedback and kind words about Lito. Congrats on your RAV4 purchase! Thanks for choosing Scarborough Toyota and please drop by for a visit anytime.

May 08, 2018

Oil & Filter change I went to get the oil change. Requested this person to reset the Maintenance Required light twice after the oil change. Still the light was on when I More

by SKashif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Wong
May 09, 2018 -

Scarborough Toyota responded

Kashif thank you for taking the time to post a review. This rating is a very uncharacteristic review for us, and certainly not the way we do business as you can see from the many reviews we have. While we definitely strive for a higher rating than a 2 star review all feedback we received provides us with an opportunity to be better. We would be very interested in learning more about the details of your experience. Our goal is to ensure we do what we can to correct your experience. I will be reaching out to you to discuss this further and please feel free to reach out to me directly at 416-751-1806. Thank you - Gord Decastro, Parts and Service Manager.

May 05, 2018

Best salesman First I thank scarborough Toyota for offering best vehicle . I am very glad to thank Mark Griffin who helped us all the way. Mark gave us very good de More

by Ajay Christi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Griffin
May 07, 2018 -

Scarborough Toyota responded

Congratulations on your vehicle purchase! Thank you for you allowing us to earn your business. We really appreciate your feedback and delighted to know you had a good shopping experience with Mark Griffin. Hope to see you again.

May 03, 2018

RAV 4 break pad and Rotar repplacement After my RAV4 break pad and rotar replacement ,I had some issue with break but Gord (service manager) called me back and scheduled an appointment to More

by shashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gord De Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Yung
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Scarborough Toyota responded

Thank you for the feedback on your experience. We are glad that were able to resolve your vehicle brake issue. Thank you for your business and look forward to serving you again.

May 02, 2018

Excellent and professional above and beyond mr Brown really From the beginning till the end of when my car was fixed, mr Brown was in contact with me every day, he even went as far as to continuesly keeping me More

by Paigeee Downey’s review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avrom Brown
May 03, 2018 -

Scarborough Toyota responded

Paige we are happy to hear about your positive experience. From everyone at Scarborough Toyota we want to thank you for taking the time you took to provide us with your feedback and we value your business. We're glad to hear Avrom Brown was able to assist you.

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