Scarborough Toyota

Consistently honest, professional and friendly service I have had Toyota vehicles since 1987 thanks to several co-workers back then telling me they are the most reliable vehicles. My immediate and extende I have had Toyota vehicles since 1987 thanks to several co-workers back then telling me they are the most reliable vehicles. My immediate and extended family also drive Toyotas. I have been purchasing and servicing my Toyota vehicles at Scarborough Toyota since around 2004 and this has consistently been the best experience. Joseph and all the staff I have ever had the pleasure to deal with have been honest, polite, professional and thorough. There was a time over 20 years ago when friends referred me to an independent mechanic. I gave him a try and after 2 parts being replaced and the overheating issue still not fixed, the last part and cheapest part fixed the issue. Well I already wasted over $1000 before the proper and much cheaper fix corrected the issue. Prior to this attempt of trying an independent mechanic, my previous Toyota dealership always corrected issues the first time and needless to say, I never go to independent mechanics after this experience. Scarborough Toyota also corrects any issues the first time with great customer service. Thanks to Joseph Yung, Gord De Castro and the service technicians at Scarborough Toyota, I will remain a loyal customer. More

Very friendly and helpful Shermann was very informative and knowledgeable when it came to helping us find a new car. He answered all our questions and was very quick on getting Shermann was very informative and knowledgeable when it came to helping us find a new car. He answered all our questions and was very quick on getting back to us. The process from looking at the cars to purchasing/financing was very smooth and easy. Shermann and Hassan was both so helpful and friendly. Best first experience and would definitely recommend. More

Excellent Customer Service I was impressed with Shermann’s professionalism, willingness to help and responsiveness to all of my questions and requests. His tireless efforts in t I was impressed with Shermann’s professionalism, willingness to help and responsiveness to all of my questions and requests. His tireless efforts in thoroughly explaining everything was greatly appreciated. He is very knowledgeable, attentive, informative and resourceful. He would go above and beyond to provide an excellent customer service; He even followed up with me a week or two after to ensure all was well with the car. I am so pleased with the outstanding service he provided. I thank Shermann and the rest of the team for making the purchase of my new RAV4 a very pleasant experience. I will definitely recommend him to family and friends. More

Excellent friendly service! Shermann Naval was the reason why we decided to lease another Corolla. We had initially said that we wanted to 'shop around' but Shermann was so fr Shermann Naval was the reason why we decided to lease another Corolla. We had initially said that we wanted to 'shop around' but Shermann was so friendly, knowledgeable, and helpful ( and patient). We were extremely happy with the service we received. We will certainly return for our next lease. Also we were very pleased with the service that Ivan Djordjevic provided. More

Collision center: Avrom Brown is excellent After accident, insurance company recommended this dealership for repair. Avrom Brown was so helpful and professional in the whole process ..it was After accident, insurance company recommended this dealership for repair. Avrom Brown was so helpful and professional in the whole process ..it was a pleasure to have him there during this stressful time. PAULINE LAU More

Always thankful I'm with Toyota I was having my car detailed last week.......I had misunderstood what was included in my package and was quite upset...........my service agent Jason I was having my car detailed last week.......I had misunderstood what was included in my package and was quite upset...........my service agent Jason Ells came to my rescue......needless to say I left satisfied. Thanks Jason and the Toyota Team.......you always make my day! More

PATIENCE Shermann gives time on my deciding process. He is so honest and gives you the details clearly. He actually waited for me for an hour so I can pick u Shermann gives time on my deciding process. He is so honest and gives you the details clearly. He actually waited for me for an hour so I can pick up my car the next day that I give my old plate. He finished his shift at 4pm but I came 5pm from work. He is a very patient on all my questions. More

Arrogant or inapt: you judge when you deal with him I needed help to understand a situation but was cut short and so, could not explain further to obtain clarification. No deal was hence done. I needed help to understand a situation but was cut short and so, could not explain further to obtain clarification. No deal was hence done. More

Lito Santiago could not have been more helpful. We recently purchased a pre-owned Rav 4 Lito's help. He was friendly, knowledgeable, respectful and a great commu could not have been more helpful. We recently purchased a pre-owned Rav 4 Lito's help. He was friendly, knowledgeable, respectful and a great communicator. We got the car we wanted at a price we felt was fair. At no time did we feel pressured by attempts to up-sell us. We would recommend Lito to anyone skittish about walking into a dealership looking for a new or pre-owned car. More