Scarborotown Chrysler Dodge Jeep Ltd

Was interested in a 2018 Subaru Brz. David Lao, who I messaged through text message, claimed that in order to hold a vehicle, I must put a 1000$ deposit down and sign a bill of sale to H David Lao, who I messaged through text message, claimed that in order to hold a vehicle, I must put a 1000$ deposit down and sign a bill of sale to HOLD the vehicle. I asked him if signing a bill of sale mean I will purchase the vehicle, he says no unless financing gets approved and the deposit will be refunded if the financing didn't go through. I sign the bill of sale, because there was no bank contract regarding my financing. I tell him the next day I'm no longer interested. He says I will not only lose my refundable deposit, but I'm obligated to purchase the vehicle under the bill of sale contract. Yet, he never messaged me back regarding my approval, making me assume they will send me a bank contract regarding my financing which conveniently, he mentions that it JUST got approved. He says it's no longer in his hands and I gotta talk to Dan. I call Dan, and he says it's a done deal and I can only talk to the used vehicle sales rep to get the final say, which CONVENIENTLY he won't be in until the next day. Extremely condescending folks who are looking to scam people. These people are so desperate for people to buy their xxxxty cars WITH an accident history that they will force you to sign a bill of sale to "hold" a car. Last I checked, Daniel McMullen the authorized rep, never signed the bill of sale either and there was no financing contract to sign. A signature by the carfax claim was not signed either. Never gave them a void cheque. They are trying to scare me from backing out of a "purchase", and I refuse to be bullied into taking it. They want me to jump through hoops to contact the right guy instead of just giving me back my deposit and live to sell the car another day. I hope you read this, and give me back my deposit. I've never been forced to sign a bill of sale to hold a deposit at ANY other dealer that I talked to. They were 100% refundable. Even after signing a bill of sale (which I didn't), a dealer told me I could get my money back without any issues. So stay clear of these guys. They are not worth your well earned money. Any dealer that needs to pull a stunt like this don't deserve a penny. They better be kissing my feet and cooking me hot meals every night before I consider forgiving them, let alone buying from them. More

Michael is always welcoming and knowledgeable. Always answer questions with patience。Patiently serve guests。I highly recommend him。 Always answer questions with patience。Patiently serve guests。I highly recommend him。 More

Outstanding service and staff. These fine mechanics did in 15 mins with my bmw that 2 other garages couldn't do in 2 hours. Always first rate service. These fine mechanics did in 15 mins with my bmw that 2 other garages couldn't do in 2 hours. Always first rate service. More

Customer service is very helpful and accommodating. Getting contact on the phone is easy and customer service had called me back once I left them a message. Getting contact on the phone is easy and customer service had called me back once I left them a message. More

Always greeted with a warm welcome. Comfortable seating while waiting for my car to be serviced. Comfortable seating while waiting for my car to be serviced. More

I always recommended service from this place until this week . I dropped off my vehicle first thing Wednesday morning, I specifically asked for the alternator to be replaced and the rear right tire. I also week . I dropped off my vehicle first thing Wednesday morning, I specifically asked for the alternator to be replaced and the rear right tire. I also gave them check engine light codes for the 3 way coolant valve. The service advisor told me Thursday that the alternator was replaced as well as the rear right tire but the 3 way coolant valve would take an extra day and would be ready by Friday afternoon. Friday I called to see what was going on , he told me that the 3 way coolant valve wasn't replaced yet and that I would have to wait until Monday now. I told him to cancel the coolant valve and I would come and pick up my vehicle. When I picked up the vehicle , the alternator was not replaced , the only thing that was done in 3 full days was the one rear right tire. I was lied to. More

The service advisor is very good at her job. Knows what she’s talking about. Knows what she’s talking about. More

The staff are service oriented and make everyone feel welcome. The service required is always explained and priced before starting any work. I feel the pricing is always competitive if not the best. welcome. The service required is always explained and priced before starting any work. I feel the pricing is always competitive if not the best. More

I have been coming to Scarborough Chrysler Dodge since my husband died five years ago, I have always been treated with respect by the employees. My car has always been attended with care and I have always be husband died five years ago, I have always been treated with respect by the employees. My car has always been attended with care and I have always been pleased with the results. I will continue to come here always, Thanks for your service Victor, on my last visit. He took exceptional care of me and I really appreciated it. More