Scarboro Subaru

I am very happy to have had the opportunity to meet with Mr. Wilson Yam. This is my second Imprezza to have purchased through him. He is very thorough and clear, and doesn't miss any details. He can spea Mr. Wilson Yam. This is my second Imprezza to have purchased through him. He is very thorough and clear, and doesn't miss any details. He can speak to all of the wonderful elements found in the Imprezza. He also helped me to find the best financial arrangements for my situation. Of course, i wish the car was less expensive, but that is another issue that is beyond Mr. Yam's control. More

Very friendly,not pushy, Nic knew the products very well, made me feel comfortable and didn't knock the competition concentrated on answering all our questions made me feel comfortable and didn't knock the competition concentrated on answering all our questions More

We had an excellent experience from introduction through delivery. All the people we met were very pleasant and professional. We would definitely recommend this dealership. delivery. All the people we met were very pleasant and professional. We would definitely recommend this dealership. More

I have really appreciated Alex professionalism. I hate the “buying” process and the aggressiveness of sales people in today world and that is way I avoid it as much as I can. It was not the case with Alex the “buying” process and the aggressiveness of sales people in today world and that is way I avoid it as much as I can. It was not the case with Alex. He also took the time to explain to me all the futures of the car and even set up my phone. I am happy with the car up to this moment. I hope the service will be at the same level. Thank you, George Mircea More

Nic is professional and helpful on helping us locating the right car. He took time introducing the detail information we need on different models and after purchasing he responded to our concern and quest the right car. He took time introducing the detail information we need on different models and after purchasing he responded to our concern and question in timely and perfect way. Would recommend him to others! More

Wilson was terrific to deal with. He was very knowledgeable, patient and personable. When we test drove the car, he took us on a route that highlighted all aspects of the car's features. He was t knowledgeable, patient and personable. When we test drove the car, he took us on a route that highlighted all aspects of the car's features. He was top notch! More

Wilson Yam, the sales executive was always very friendly and customer oriented. He delivered what he promised with no delays. About the dealership in general, other than having contact with Wilson, I had and customer oriented. He delivered what he promised with no delays. About the dealership in general, other than having contact with Wilson, I had practically NO interaction at all with anyone else. The Business manager was not really friendly and went straight to the point, and only interested in selling additional warranty, that's why customer service was just rated OK he seemed in a hurry and the day my car was delivered didn't even show up to congratulate. Also, the contracts or invoice had wrong names on it and had to be corrected at first even though the ID's I gave showed the exact names. On the contract the odometer had 50 km value, whereas the actual odometer value in the car was 16 or 15km. I'm not sure what that means-why was it not the same? When I drove away from the dealership with my new car, I stopped at a Tim Hortons about 3km away, and surprise the car was not able to start again. I had to call Wilson whom inmediately showed up with a batery quick starter and took care of the situation. This should not have happened and in my opinion could be avoided if correctly inspected before, it made me thinking how this could happen with a brand new car. The automatic windows didn't go down because the car was washed and the water inside the windows was frozen, the car had to be heatened and this solved the problem but those are all little details that should not happen and could be avoided if being cautios and having better planning. Good thing about this dealer, they had the car I wanted in stock for almost inmediate delivery, which was not the case with other dealerships. I rated overall experience as "Good' because I was in a good mood that day other people could just have rated OK taking into account the details mentionned above, and 'OK' would be my rate if it wasn't for Wilson, he made the difference in a good way. I will recommend my friends to go with him if they want a Subaru. More

Three years ago, I meet Mr.Yam at Scarborough Subaru,he was so friendly and knowledgeable to introduce the Subaru to me. I knew Subaru and then I love Subaru because Mr.Lam.I am very appreciate his help! was so friendly and knowledgeable to introduce the Subaru to me. I knew Subaru and then I love Subaru because Mr.Lam.I am very appreciate his help! Subaru is the best car for me! More

Whole purchasing experience was relaxing. I never felt under pressure to buy the Outback. Any questions I had about the vehicle were answered and well explained. under pressure to buy the Outback. Any questions I had about the vehicle were answered and well explained. More

This is my second time purchasing a vehicle from Scarborough Subaru and they left me with a very good imression. They treat you with kindness like you are part of their family. I'm highly recommen Scarborough Subaru and they left me with a very good imression. They treat you with kindness like you are part of their family. I'm highly recommending them to anyone who is in the market of buying a Subaru. More