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Rose City Ford Sales

Windsor, ON

4.8
1,494 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,494 Reviews of Rose City Ford Sales

February 24, 2026

One of the best dealer experiences I’ve had. Very friendly, courteous, and just a all around a great experience More

by roryatkinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Mar 18, 2026 -

Rose City Ford Sales responded

Thank you for taking the time to leave us such a positive review! We truly value your business and are thrilled to hear that you had a great experience with our dealership. We pride ourselves on providing friendly and courteous service to all of our customers. Thanks again for choosing us! We look forward to your next visit! Cheers 🙂

February 24, 2026

The service team were very efficient and the other part of the team checked in on me from time to time to make sure I was well taken care of. Great team ! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Mar 18, 2026 -

Rose City Ford Sales responded

Thank you for your kind words! We take pride in our efficient service team and are thrilled that you felt well taken care of. We appreciate your support and hope to see you again soon! Cheers 🤗

February 19, 2026

Sold me a vehicle that needed repairs 2 months in and my 3 month warranty only covered the tow. Out $1400 after only 2 months with the vehicle. Called salesperson Ian to express my frustration and he never More

by Michael_caldas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Gloster, Daniela Racco
Mar 18, 2026 -

Rose City Ford Sales responded

Hi Michael, thank you for bringing these concerns to our attention. We are genuinely sorry to hear about the repairs needed so soon after your purchase and the frustration regarding your communication with our team. We aim for transparency and reliability, so hearing that you felt ignored and left with an unresolved issue is disappointing. Regarding the 'muffler hair' (fiberglass packing) you found, we would like to inspect that immediately, as that should not be a byproduct of a completed repair. We take your feedback about Ian and Matt’s communication seriously and will be addressing this internally to ensure our team maintains professional standards, regardless of the situation. Please contact our service manager Rob at 226-826-2680 so we can prioritize a resolution for you. Thank you.

February 19, 2026

I’ve been dealing to John Ryan and his team for a while now because they truly take care of their customers. John really helped make my repairs stress free and seamless from start to finish. If you’re look More

by Cathystotts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ryan
Mar 18, 2026 -

Rose City Ford Sales responded

Thank you for the kind words! Our team takes pride in providing exceptional customer service and ensuring stress-free repairs from start to finish. We appreciate your loyalty and look forward to continuing to serve you with honesty and expertise. Cheers 🙂

February 18, 2026

It was fast and easy to get my appointment done. Work was done in good time. Picking up my car was fast in and out. Thanks Rose City Ford More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Mar 18, 2026 -

Rose City Ford Sales responded

Thank you for your kind words! We're so glad we could make your appointment and car pick-up quick and convenient. It's our pleasure to provide efficient and reliable service at Rose City Ford. Come see us again soon! Cheers 🙂

February 18, 2026

Very friendly staff and fast and reliable service. Techs went above and beyond for recall issues as well as regular maintenance. More

by lauren.e.neuburger
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Mar 18, 2026 -

Rose City Ford Sales responded

Thank you for your positive review! Our dedicated team is committed to providing top-notch service and always goes the extra mile for our customers. We are happy to hear we could exceed your expectations for both recall issues and regular maintenance. We appreciate your business, and hope to see you again soon! Cheers 🙂

February 18, 2026

They are always extremely professional, forthcoming with all services and prices. They go above and beyond to make sure the customer and vehicle is treated with the upmost care. More

by jrichert27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Willar , Nick Gloster, Daniela Racco
Mar 18, 2026 -

Rose City Ford Sales responded

Thank you for the kind words! Our team strives to provide top-notch service and transparency at all times. We appreciate your feedback and look forward to continuing to exceed your expectations with every visit. Cheers 🙂

February 18, 2026

Love the Service Techs, and Service, I will be back when I need more service More

by MbenardMike Benard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Mar 18, 2026 -

Rose City Ford Sales responded

Thank you for the positive feedback! We are thrilled to hear that you were pleased with our service techs and the quality of our service. We look forward to serving you again in the future! Cheers 🙂

February 18, 2026

I always have a pleasant experience. The staff is friendly and service is fast never a problem. More

by davemoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Mar 18, 2026 -

Rose City Ford Sales responded

Thank you so much for your kind words! Delivering excellent customer service is our top priority and we are so glad to hear that you have had consistently positive experiences with our friendly staff and fast service. We appreciate your business and look forward to serving you again soon. Cheers 🙂

February 17, 2026

Had a recall, in and out next day. Fixed! Pretty happy with the level of service received More

by Edd c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Mar 18, 2026 -

Rose City Ford Sales responded

Thank you for taking the time to leave us a review! We strive to provide prompt and effective solutions for all recalls. We're glad to hear that you were satisfied with the service you received. We look forward to your next visit! Cheers 🙂

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