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Rose City Ford Sales

Windsor, ON

4.6
636 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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636 Reviews of Rose City Ford Sales

March 16, 2024

The sales staff was very helpful and friendly. You felt welcomed the moment you arrived in the showroom. More

by Hally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany Jirjis
Mar 24, 2024 -

Rose City Ford Sales responded

Thanks Hally, your satisfaction is our top priority! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further questions, please reach out anytime, as we are always happy to help! Have a wonderful weekend, cheers :)

March 15, 2024

Great vehicle service. Great hospitality. Proper vehicle vehicle pre service and post service information given to me. Thank you Rose City ford! More

by dhruvgajjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Shanon for Hospitality
Apr 04, 2024 -

Rose City Ford Sales responded

Thank you kindly for taking the time to tell us about your recent visit to Rose City Ford! Please always feel free to give us a call if you ever have any questions, as we are happy to help! We look forward to being of service to you in the future!

March 14, 2024

Excellent all-around service. I think the four words say more than 15 words do. More

by Poz268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan
Mar 24, 2024 -

Rose City Ford Sales responded

Thank you for the 5 stars! We're so happy we were able to help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2024

I am pleased with my service provider. She is always very helpful and courteous.. However, I am not happy with Ford Canada, because they tend to forget how important their customers are on More

by lauriebelleau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristin
Apr 20, 2024 -

Rose City Ford Sales responded

Hey Laurie, thank you kindly for taking the time to tell us about your recent service visit and working with Kristan. We will be sure to pass along your review to her. Please always feel welcome to reach out if there is anything additional, we can be of assistance with!

March 13, 2024

I worked with Ronoldo at Rose CITY Ford. He is the best salesperson I have worked with. He was knowledgeable and friendly. I must have test driven 10 vehicles last week. He is the only sale More

by bscott62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo Baho, Nick Gloster
Mar 16, 2024 -

Rose City Ford Sales responded

Thank you so much! We appreciate you taking the time to tell us about your recent visit here at Rose City Ford. It is fantastic to hear that Ronaldo provided you with exceptional service! We are dedicated to making sure every customer feels valued and supported during their car buying process. Enjoy every mile in your new Escape, and we will be sure to pass along your kind words!

March 13, 2024

They have been so friendly and helpful since I purchased my new Ford Bronco. Always available when I need their help. More

by lisabelle33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Assaf, Rob Primeau
Mar 16, 2024 -

Rose City Ford Sales responded

Hey Lisabelle, thank you for the 5 stars! We are so thankful that you have taken the time to leave us such a wonderful review and recommendation. We hope that you love your new Bronco, and we will be sure to pass along your kind words to our team here at Rose City Ford.

March 13, 2024

Ahmad provided us with excellent customer service. I felt valued as a customer and would recommend this dealership always. More

by Aby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad, Mustafa
Mar 16, 2024 -

Rose City Ford Sales responded

Thank you Aby! We strive for 100% satisfaction, and it is so wonderful to see that you had such a positive experience here working with Ahmad! We appreciate you taking the time to leave us a review and recommendation. If you ever have any other questions, please feel welcome to reach out.

March 13, 2024

Terrible service non of my concerned were taking care of . They ruined all my settings and it was total waste of time . I will be calling ford customer service to file complain More

by Danny_10000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Mar 21, 2024 -

Rose City Ford Sales responded

We apologize for any frustration you experienced during your recent visit. Your satisfaction is important to us, and we'd like to address your concerns. Please contact our service manager directly at 226-782-2669 so we can assist you further. Thank you

March 12, 2024

Today they changed me $611 for diagnostic only. I had an appointment last December which at that time my car under warranty. They changed it to March 2024 and did not inform me that the warranty is More

by muhsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Mar 21, 2024 -

Rose City Ford Sales responded

We're sorry to hear about your experience. Our process does not allow us to move forward without asking customers' approval before we perform any work. If you'd like, please feel welcome to reach out to our service manager directly at 226-782-2669. Thank you

March 12, 2024

Service was great. Everyone was friendly and fast service. Shuttle was great and friendly as well. Would recommend this dealer!! More

by Myska-lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor gillen, Nick Gloster
Mar 16, 2024 -

Rose City Ford Sales responded

Thank you so much Myska-lisa! We are thrilled to hear about your recent service visit! Your satisfaction is our top priority. Please don't hesitate if you have any questions, we are always happy to help! Thank you again and enjoy your day!

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