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Rose City Ford Sales

Windsor, ON

4.8
1,495 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,495 Reviews of Rose City Ford Sales

August 28, 2025

Our second car purchase at this dealership. Fantastic experience from start to finish. Very friendly sales managers, front desk, business office and especially our favorite salesman. Thanks Kur More

by Ros_brit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you so much for your continued loyalty and for sharing your wonderful experience! We're honored that you chose us for your second car purchase and are thrilled to hear that it was a fantastic experience from beginning to end. It’s rewarding to know our team, from the sales managers to the front desk and business office, provided you with friendly and professional service. We will be sure to pass along your kind words to Kurt, who truly values your feedback. We appreciate your business and can't wait to help you with your next vehicle! Cheers :)

August 27, 2025

Excellent service today! Service was finished ahead of the time stated. Friendly and efficient! Thanks! More

by kargdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you for the fantastic review! We are so glad to hear that you had an excellent experience with us and that our team was both friendly and efficient. It's wonderful to know we were able to complete your service ahead of schedule. We truly appreciate your feedback and look forward to serving you again in the future. Cheers :)

August 27, 2025

Dany was very nice. Easy to talk to. Excellent service over all. Would totally recommend. More

by nabanid50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you for your fantastic feedback! We are so pleased to hear that Dany was so easy to talk to and that you received excellent service. We pride ourselves on having a team that is not only knowledgeable but also friendly and approachable. Your recommendation means a great deal to us, and we look forward to providing you with the same great service in the future. Cheers :)

August 26, 2025

Very friendly, quick getting in and truck was done by lunch. The staff that ran the shuttle were super nice. More

by Stherrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
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Oct 28, 2025 -

Rose City Ford Sales responded

Thank you for your positive review! We are thrilled to hear that you had a great experience with us. Our team strives to provide fast and friendly service to our customers. We hope to see you again soon!

August 26, 2025

Came in for routine service Rob was my advisor, he was very helpful and professional. More

by angeloandfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROB, Daniela Racco
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you for your feedback! We're so glad to hear that you had a great experience with our team during your routine service. Rob is a valued member of our staff, and we are happy to hear he was helpful and professional. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future! Cheers :)

August 26, 2025

I had to return for repairs to the service work did later the same week. Work there didn’t complete correctly. After the second trip I came home with the check engine light still on. Their tech was careless More

by michael.warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

We sincerely apologize for the issues you experienced with your recent service and the need for multiple return visits, Michael. This is completely unacceptable, and we are very disappointed to hear that our work was not completed correctly on either trip. We understand your frustration, and we want to assure you that this is not the standard of service we aim to provide. We are taking your feedback very seriously and will address this directly with our service team. We are truly sorry for the inconvenience, please reach out to us at (226) 826-2680 so we may assist you in moving forward towards a resolution.

August 26, 2025

A good place to purchase a new vehicle. Good staff, very helpful . No problems at all More

by P.w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian McDougall , Nick Gloster, Daniela Racco
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you for the fantastic feedback! We are so pleased to hear that you had a great experience purchasing your new vehicle from us. Our staff works hard to be both helpful and knowledgeable, ensuring every customer has a smooth and enjoyable process. It's rewarding to know we could provide you with a positive experience with no issues. We appreciate your business and hope you enjoy your new vehicle! Cheers :)

August 26, 2025

Service department is the best I've ever experienced. Great customer service. Rob Rossi is outstanding. Knowledgeable, friendly, and always has time to listen to customer needs. Great job, Rob, and your More

by Strpcevski20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Rossi
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

Thank you for the wonderful feedback! We are so glad to hear that you had an outstanding experience with our service department. Our team works hard to provide the best customer service possible, and your kind words are a testament to their dedication. We will be sure to pass along your praise to Rob Rossi, as he is truly a valued member of our team. We appreciate your business and will continue to strive for that level of excellence. Cheers :)

August 25, 2025

I’ve been pretty lucky. I haven’t had to visit the dealership with my new truck. There was a recall though so I scheduled an appointment. Staff was unbelievable service was More

by Modernmillwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you for sharing your experience with our service department. We're happy to hear that your visit for the recall was a positive one. Our team is committed to providing quick and efficient service while ensuring you're comfortable during your wait. We appreciate you taking the time to let us know, and we're glad you enjoyed the coffee as well. We look forward to assisting you with any future needs! Cheers :)

August 23, 2025

Very helpful and professional. One negative is not giving me a rental/loaner for the foir days my vehicle was in for repair Kyle Gagnon (sales rep) was very helpful, knowledgeable More

by Hecshawp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you for sharing your feedback. We are happy to hear that our team was helpful and professional during your recent visit. It’s also great to know that Kyle was able to provide you with such a positive experience. We understand your frustration regarding the rental vehicle, and we appreciate you bringing it to our attention. We are always looking for ways to improve our service, and your comments are valuable in that process. We look forward to helping you again in the future. Cheers :)

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