Rose City Ford Sales
Windsor, ON
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624 Reviews of Rose City Ford Sales
I tried to contact my Service Advisor and had to leave a message on 2 different days. I never got a response as I had requested a call back. message on 2 different days. I never got a response as I had requested a call back. More
Had an issue with some service and spoke to the service manager Rob about it. Rob was very professional on the phone. Rob said he would look into it and do some due diligence regarding the issue and would manager Rob about it. Rob was very professional on the phone. Rob said he would look into it and do some due diligence regarding the issue and would get back to me “next week”. He has never gotten back to me and it has been 3 weeks.I have left messages 2 weeks ago but still no call back. I have given up. Maybe someone will see this and call me back? More
I’m very happy with the Service Advisor, Matthew Willar. He is very professional, and looks after my 2019 Ford Transit needs and myself. He is very professional, and looks after my 2019 Ford Transit needs and myself. More
Excellent service. Rob in service was great to deal with. Everything they did away explained to me so I understood. Thanks Rob in service was great to deal with. Everything they did away explained to me so I understood. Thanks More
QUICK TO GET YOU CHECKED IN AND GET THE RELEVANT INFORMATION FROM YOU, CONCERNING YOUR VEHICLE. EXCELLENT WAITING ROOM, FREE WIFI AND REFRESHMENTS AND SNACKS.COMMUNICATION WAS GOOD ON PROGRESS OF INFORMATION FROM YOU, CONCERNING YOUR VEHICLE. EXCELLENT WAITING ROOM, FREE WIFI AND REFRESHMENTS AND SNACKS.COMMUNICATION WAS GOOD ON PROGRESS OF MAITENANCE AND SHUTTLE BUS DRIVER ASKING IF I NEEDED A RIDE. SUPERVISOR AT DESK DID A GOOD JOB ANSWERING MY QUESTIONS AND KEEPING ME INFORMED. CUSTOMER SERVICE SUPERVISOR ( SHARON) ALWAYS DOES A GREAT JOB, GETTING YOU SETTLED IF YOU ARE WAITING AND CHECKS TO SEE HOW YOU ARE DOING, ANSWERS QUESTIONS AND IS ALWAYS FREINDLY AND EASY TO TALK TOO.👍 More