Rose City Ford Sales

Rose City Ford Sales responded

Thank you for your feedback. We are glad you appreciate Kyle's expertise and the overall friendly service. We apologize for the inconvenience regarding the repair and the part availability. We understand your frustration with the wasted time and will ensure we improve our parts checking process.

Rose City Ford Sales responded

Thank you for your feedback! We are glad you were happy with the friendly and helpful service you received. We strive to provide efficient and effective solutions for our guests. Cheers :)

Rose City Ford Sales responded

Thank you, Lisa! We are pleased to hear that you consistently receive great service at Rose City Ford. We value your continued patronage and are always here to assist you. Cheers :)

Rose City Ford Sales responded

We sincerely apologize that you experienced a significant price increase from the initial estimate to the final charge for your service. We understand your frustration and that this discrepancy has caused you to be unhappy. We strive for transparency and clear communication regarding service costs, and we regret that we failed to meet those standards in your case. We would like to investigate this matter further to understand why the price doubled. Please contact our service manager directly at 226-826-2680 so we can address your concerns and work toward a resolution.

Rose City Ford Sales responded

Thank you so much for your incredibly kind words! We are truly honored to hear that you've found our personal attention and service to be exceptional, especially knowing your purchase history. We strive to create a unique and positive experience for every guest, and we're thrilled that we've exceeded your expectations. Your feedback validates our commitment to providing the best possible service, from sales to service. We appreciate your loyalty and are grateful you've chosen Rose City Ford. Cheers :)

Rose City Ford Sales responded

Thank you so much for your kind words! We're thrilled to hear that we consistently meet your needs with friendly and wonderful customer service. We truly value your patronage and are dedicated to providing exceptional service to all our guests. We appreciate you taking the time to share your positive experience!

Rose City Ford Sales responded

Thank you, Terri! We're delighted to hear that you experienced very fast and efficient service. We're also glad you appreciated our friendly and professional staff, as well as the email follow-up. We strive to provide a seamless and positive experience for all our guests. We appreciate your feedback and thank you for choosing Rose City Ford! Cheers :)

Rose City Ford Sales responded

Thank you for your kind words! We're thrilled to hear that Matt provided you with helpful and informative service, as always. We believe that personalized service makes a significant difference, and we're glad you appreciate being remembered by name. It's a wonderful feeling to know that our guests feel valued and welcomed. We appreciate your continued trust in Rose City Ford. Cheers :)

Rose City Ford Sales responded

Thank you for your glowing feedback! We're delighted to hear that you've had such a positive experience with our management and service team. We're happy to hear that our team was so helpful. Their dedication to providing excellent service and resolving issues is truly valued. We appreciate you recognizing their hard work and commitment to our guests. We look forward to seeing you again soon! Cheers :)

ostoflyer responded

Rob Primeau was excelent and kept me informed!