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Rose City Ford Sales

Windsor, ON

4.7
1,308 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,308 Reviews of Rose City Ford Sales

May 22, 2025

Great service, well informed service people. Service prompt according to appointment time and took about the amount of time stated at beginning of appointment. More

by mark.auger900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Mark, for your excellent review! We're so glad to hear that you experienced great service. It's wonderful to know that our service team kept you well informed and that your appointment was both prompt and completed within the stated timeframe. We always aim for efficiency and transparency, and your feedback confirms we're on the right track. We truly appreciate you taking the time to share your positive experience! Cheers :)

May 21, 2025

Reached out to me before my lease was up. Had exactly what I wanted and numbers ready when I walked in. Great customer service and truck was super clean. Loving my new ride More

by Rmarnee
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that our proactive approach to your lease end, coupled with having the perfect truck and numbers ready, made for such a smooth and enjoyable visit. It's fantastic to know that our team provided great customer service and that you're loving your new ride. We truly appreciate your business and look forward to your next visit! Cheers :)

May 20, 2025

I love the reception I got when I entered the service department. They treated me with respect More

by ddesj07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for sharing your positive experience! We are absolutely delighted to hear that you felt respected and appreciated the warm reception you received when you entered our service department. Providing a welcoming and respectful environment for every customer is a top priority for us, and your feedback truly validates our efforts. We're grateful for your review and look forward to welcoming you back to Rose City Ford anytime you need us! Cheers :)

May 19, 2025

Great experience from booking the appointment to the friendly personalized service. Definitely a dealership that values my business. More

by F150 guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willar
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you for sharing such positive feedback! We are so pleased to hear that you had a great experience with us! It truly means a lot to know that you feel we value your business, because we absolutely do. We appreciate you taking the time to let us know, and we look forward to continuing to provide you with excellent service! Cheers :)

May 17, 2025

Knowledgeable service people and work completed on time. They texted me when work done as I went shopping while waiting. More

by Donlairdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Nick Gloster
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Don, for your excellent review! We're so pleased to hear that our service team was knowledgeable and that your work was completed on time. We especially appreciate your positive comments about our communication; it's great to know that the text notification was helpful. We aim to make every service visit as convenient and efficient as possible, and your feedback lets us know we're succeeding. Thanks for choosing Rose City Ford! Cheers :)

May 17, 2025

Fast service I got a oil change plus they had to take care of a recall and it took a little over a hour.everybody is friendly and if you wait for your car there are free refreshments and munchies More

by Silverback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you for your fantastic review! We're so pleased to hear that you experienced fast service during your recent visit. It's great to know that you found everyone friendly and that you enjoyed the complimentary snacks while you waited. We strive to make every visit efficient and comfortable, and we appreciate your feedback. We look forward to your next visit! Cheers :)

May 17, 2025

A+ service. Diagnosed and communicated the problem and provided prompt service. Great team,great experience. 👏 More

by frizbme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you for the fantastic review! We're happy to know our team effectively diagnosed and communicated the problem and provided prompt service. We truly appreciate the recognition, and we're glad to know you had such a great experience! We hope to see you again soon! Cheers :)

May 17, 2025

Very quick, friendly, responsive, nice people easy to get along with I would recommend them to anyone More

by 90jeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for this wonderful review! We're absolutely thrilled to hear that your experience was so positive. We truly appreciate your strong recommendation; it means a lot to us! We look forward to your next visit! Cheers :)

May 15, 2025

I have been dealing with this dealership for over 8 years. Everyone remarks my Ford Focus looks brand new. And it is because I take good care of my car and Rose City Ford makes sure my car is in top More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for your amazing loyalty over the past eight years! We're absolutely delighted to hear that your Focus still looks like new, and we appreciate you acknowledging our role in keeping it in top working condition. It's fantastic to know that our commitment to proactive maintenance aligns with your philosophy of taking excellent care of your vehicle. We truly value your trust and look forward to many more years of ensuring your car continues to serve you well! Cheers :)

May 14, 2025

Dany & Cathy were awesome! Dany listened to what I wanted & worked with me. I originally was looking at a used 2022 Ford Edge & ended up getting a 2025 Ford Escape with a main More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany Jirjis
Report | Print
May 17, 2025 -

Rose City Ford Sales responded

Wow, JP, thank you for such a fantastic review! It sounds like Dany and Cathy truly went above and beyond to find you the perfect vehicle. We're so glad Dany took the time to understand your needs and was able to identify that a new Escape was an even better value than the used Edge you were initially considering. We're delighted that you're happy with your new Escape and that the entire process was so efficient. Enjoy your new ride, and we appreciate your business! Cheers :)

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