Rose City Ford Sales

Brought my car in for service and added wheel rotation in before it went in the front right tire was 2psi higher that the others I thought the service tech would fix when rotating tires when I got car back t before it went in the front right tire was 2psi higher that the others I thought the service tech would fix when rotating tires when I got car back the same front tire was high and the wheel lugs hadn't been touched....nice not impressed More

Took car in at their request, part was not ready, no communication all day until I called and they tell me they didn't do anything and will have to bring it back. They offered to pick up the car and dr communication all day until I called and they tell me they didn't do anything and will have to bring it back. They offered to pick up the car and drop it off next time. When the part was ready, no one would acknowledge picking up the car or dropping it off. More

The whole experience was wonderful, very kind and helpful. Car was done quickly. The waiting room lady was the most curtious person I have met in a long time. She made the wait so pleasant. Thank-you helpful. Car was done quickly. The waiting room lady was the most curtious person I have met in a long time. She made the wait so pleasant. Thank-you More

Way to expensive for a oil change and too long of a wait , better system and organization needed , better system and organization needed More

It's a very pleasant experience to have your car serviced at Rose City. The staff and managers and customer service are excellent. The coffee, tea, and treats offered up by very friendly staff makes the wait at Rose City. The staff and managers and customer service are excellent. The coffee, tea, and treats offered up by very friendly staff makes the wait time enjoyable. More

Fast friendly wonderful makes you feel like home All the staff beginning to end are very cordial and welcoming staff beginning to end are very cordial and welcoming More

Quick service, personable staff, comfortable lounge and coffee brought right to me! Costs were explained beforehand and I was in and out in 30 minutes while getting a new battery. Great customer service! coffee brought right to me! Costs were explained beforehand and I was in and out in 30 minutes while getting a new battery. Great customer service! More

Very professional and knowledgeable. Christine was very helpful. Truck was finished earlier than was expected. Christine was very helpful. Truck was finished earlier than was expected. More

Best service department we have ever had the pleasure. The staff greeting actually contains eye contact & friendly conversation. They go out of their way to make you feel welcome. They were clear & profes The staff greeting actually contains eye contact & friendly conversation. They go out of their way to make you feel welcome. They were clear & professional when speaking about repairs&/required service. We have come here for years & trust the team to do their best for their customers. More

Very pleased with my service appointment. Friendly staff, comfortable waiting area and expedient service. My first visit since my new car purchase. Friendly staff, comfortable waiting area and expedient service. My first visit since my new car purchase. More