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Rose City Ford Sales

Windsor, ON

4.7
1,403 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,403 Reviews of Rose City Ford Sales

August 07, 2025

The person that waited on me was Joey. Nice guy and helpful. However when I arrived I told him I had a 1pm appt. . Did not leave the place til 115 after I brought the car at 800. Could not More

by msoulliere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see any of them
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

We apologize for the significant delay you experienced during your recent visit. While we are glad to hear that Joey was a nice and helpful person, we understand your frustration with not being able to meet your 1 PM appointment time after dropping off your car at 8 AM. Our goal is to provide timely and efficient service, and we clearly fell short in this instance. We take your feedback seriously and will be looking into our scheduling and service processes to prevent this from happening again. We value your business and hope to provide you with a much better experience next time. Thank you.

Sep 05, 2025 -

msoulliere responded

i do appreciate you getting back to me. I will give it a try again for my next oil change. Thank you, Mark

August 07, 2025

Great service. Very attentive. Paul made the entire process easy. They found the truck I wanted and turned the transaction around in just a few days. More

by cthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Janikowski, James Ross
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are so pleased to hear that you had a great experience and that our team was so attentive. We appreciate you recognizing Paul for making the entire process easy. Finding the perfect vehicle for our customers and making the transaction smooth and fast is what we strive for. We hope you enjoy your new truck! Cheers :)

August 07, 2025

The whole service was amazing. From making the reservation to change the oil to the pick up of the car. Thank you! More

by Yoha Llacza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both of the drivers that pick me up and drop me off. Thank them both please!, Nick Gloster, Daniela Racco
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback, Yoha! We are thrilled to hear that you had an amazing experience with us, from making your reservation to picking up your car after the oil change. Our team works hard to make every step of the process seamless and stress-free. We appreciate your kind words and look forward to seeing you again for your next service! Cheers :)

August 07, 2025

The service was great. I didn’t feel pressured at all and I was very happy with the car I purchased. More

by lisakudrey
Recommend Dealer
Yes
Employees Worked With
Olivia Drouillard
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

Thank you, Lisa, for your wonderful review! We are so glad to hear that you had a great experience and that you are very happy with your new car. Our team is committed to providing a pressure-free environment, so it's rewarding to know we met that goal for you. We appreciate your business and hope you enjoy your new vehicle! Cheers :)

August 06, 2025

Dany was extremely helpful and very knowledgeable about the vehicle I was looking to buy. More

by Brandie.xo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany,
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you, Brandie, for your wonderful review! We're so glad to hear that Dany was extremely helpful and knowledgeable during your search for a new vehicle. Our team prides itself on providing excellent service and expertise to our customers. We appreciate your kind words and look forward to serving you again in the future! Cheers :)

August 06, 2025

Very friendly staff. And the service advisor Mathew was very knowledgable and friendly. Looking forward to my next oil change. More

by mileilceski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Willar
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team. It's great to know that our staff was friendly and that Mathew was both knowledgeable and a pleasure to work with. We look forward to seeing you again for your next oil change! Cheers :)

August 06, 2025

Top notch dealership From the reception to sales and to management. Friendly and welcoming atmosphere. More

by aminiarabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Assaf, Paul and Mustafa, Nick Gloster, Daniela Racco
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a top-notch experience with us. Creating a friendly and welcoming atmosphere for all of our customers, from the moment they walk in, is what we always strive for. We appreciate your kind words and are so glad that you had a positive experience with our entire team. Cheers :)

August 05, 2025

This location has great staff, they work hard to ensure you have the best service More

by daniellepoupard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Aug 05, 2025 -

daniellepoupard responded

Great team that ensures your needs are met & are always kind and professional.

Oct 28, 2025 -

Rose City Ford Sales responded

Thank you for your kind words, Danielle! Our staff takes pride in providing excellent service to our valued customers. We are thrilled to hear that you had a positive experience at our location. Your satisfaction is our top priority. See you again soon!

August 04, 2025

Salesman was curtious and made sure I got the vehicle I was looking for. He went the extra mile More

by johnducharme0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you, John, for the wonderful review! We are so glad to hear that your Ian was courteous and made sure you got the vehicle you were looking for. Our team is committed to going the extra mile for every customer. We truly appreciate your feedback and hope you enjoy your new vehicle! Cheers :)

August 03, 2025

I arrived early for my appointment and Rose City Ford took my vehicle in promptly and I was on my way early. More

by lrlebert1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you for the fantastic feedback! We are so glad to hear that you had a positive experience with us and that we were able to get your vehicle in promptly for your appointment. Our team works hard to provide efficient service for all of our customers, and it's wonderful to know we could get you back on your way early. We appreciate your business and look forward to seeing you again in the future. Cheers :)

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