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Rose City Ford Sales

Windsor, ON

4.6
640 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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640 Reviews of Rose City Ford Sales

January 16, 2024

The customer service is amazing. My advisor Rob took great care of me and my vehicle. Thank you. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Nick Gloster
Jan 19, 2024 -

Rose City Ford Sales responded

Thank you Ray! We're thrilled to know that you had a great experience during your visit! We will be sure to relay your kind words to Rob, and we hope we can be of service to you again in the future! Cheers :)

January 15, 2024

Very informative on the work that had to be done. They had my escape done on time. More

by pbselley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Jan 23, 2024 -

Rose City Ford Sales responded

Pbselley, thank you for your kind review; we are happy to pass along your comments to the team here at Rose City Ford! We look forward to your next visit! Take care!

January 14, 2024

Great friendly service. Very clean and bright facility. The only thing I think is weird is that the service advisor does not have access to your warranty info. I know there More

by Marykaycolman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jan 23, 2024 -

Rose City Ford Sales responded

Mary Kay, thank you for taking the time to let us know how we did. Our service advisors do have the ability to check if your service is covered under warranty or not, as long as they have access to your vehicle's information (VIN Number). If you would like to give us a call, we would be happy to let you know which service is covered under your warranty. Thanks again for taking the time to leave us a rating and review, and we hope we can be of service to you again in the future! Cheers :)

January 13, 2024

Everything was good this time around but having to write 15 words is totally bull More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both Robs and Matthew
Jan 23, 2024 -

Rose City Ford Sales responded

Bob, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to leave us a review, we appreciate all reviews, no matter the length! Cheers :)

January 12, 2024

Easy to deal with and accommodating to any requests I have had. Deion and Karen were pleasant, easy to speak with and accommodating any questions I had. More

by galifi.mirella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deion Flynn
Jan 23, 2024 -

Rose City Ford Sales responded

Mirella, thank you for your kind review; we are happy to pass along your comments to the team here at Rose City Ford! We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2024

Always great service! Extremely helpful and friendly staff! The service department is efficient and provides consistent communication with status updates. They also have g More

by AMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jan 23, 2024 -

Rose City Ford Sales responded

Hi Amp, we are very happy to have provided you with such a positive experience! We appreciate you taking the time to tell us about your experience, and we are glad you enjoyed some snacks! We look forward to your next visit! Take care!

January 11, 2024

Dependable and Very friendly. The car is left very clean inside also. Always very courteous More

by youngmiriam123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willar, Nick Gloster
Jan 23, 2024 -

Rose City Ford Sales responded

Miriam, your satisfaction is our top priority! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 10, 2024

Great service advisors. Always professional and very helpful. Thank you so much for the service. More

by ak.beau11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jan 23, 2024 -

Rose City Ford Sales responded

Thank you for the 5 stars! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2024

My appointment with Rose City Ford was very good. The service department did the routine service in a timely fashion and I was able to pick up my car at a time that was convenient for me. Bill, the c More

by marcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill. , Nick Gloster
Jan 23, 2024 -

Rose City Ford Sales responded

Thank you Marc! Your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 10, 2024

I was dealt with quickly professionally. Car was finished in the time I was quoted..Thank You. More

by scoty3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Nick Gloster
Jan 17, 2024 -

Rose City Ford Sales responded

Scoty, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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