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Rose City Ford Sales

Windsor, ON

4.7
1,198 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,199 Reviews of Rose City Ford Sales

April 28, 2025

The dealership was fine and they looked after my problem I had with my F150. More

by Steven F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Steven! We're glad to hear that your visit went well and that we were able to successfully address the issue you had with your truck. Our team is committed to resolving vehicle concerns effectively and efficiently. We appreciate you choosing us to look after your truck! Cheers :)

April 28, 2025

Visit went as expected with great service received from Matt. Snacks, coffee, and transportation offered More

by lr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 24, 2025 -

Rose City Ford Sales responded

Thank you for your excellent review! We're so pleased to hear that your visit met your expectations and that you received great service from Matt. We're also glad you enjoyed the complimentary snacks, coffee, and transportation. Our goal is to make every visit as comfortable and convenient as possible for our customers. We appreciate your feedback and look forward to seeing you again soon! Cheers :)

April 27, 2025

Very friendly and helpful staff. They go above and beyond. I love that I can rely on their shuttle service when getting an oil change. Matt was very friendly. More

by a.sementilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for your fantastic review! We're thrilled to hear that our team was able to go above and beyond, and that you were able to take advantage of our shuttle service! It's wonderful to know that Matt was also very friendly during your visit. We truly appreciate your trust in Rose City Ford, and we look forward to seeing you again soon! Cheers :)

April 27, 2025

Friendly staff and good communication. No-nonsense service experience. Much better than any other dealership experiences I’ve had. More

by corms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for this excellent review! It's truly rewarding to know that you found our service to be a no-nonsense experience, and that it surpassed your expectations compared to other dealerships you've encountered. We strive to provide a straightforward and positive experience every time, and your feedback confirms we're on the right track. We sincerely appreciate your business! Cheers :)

April 25, 2025

Great dealership very courteous and very eager to please did all that was needed and were very reasonable More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful review! We're absolutely delighted to hear that you had a great experience, and that our team was both courteous and eager to please. It's fantastic to know that we met all your needs and that you found our services to be very reasonable. We genuinely appreciate your feedback and are committed to always going above and beyond for our customers. Cheers :)

April 24, 2025

Great sales representative On time delivery All my needs covered All around great sales and service More

by PatLizzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Olivia Droulard, Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Pat, for your fantastic review! We're thrilled to hear you had such a great experience with us. It's wonderful to know that your vehicle was delivered on time and that all your needs were covered. We truly appreciate your feedback, and we look forward to helping you with any of your vehicle needs in the future! Cheers :)

April 24, 2025

I dealt with Ian McDougall and I couldn’t be any happier with the service! More

by Braydon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian McDougall, Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Bradyon, for your fantastic feedback! We're absolutely thrilled to hear that you had a great experience. Ian is a valued member of our team, and it's wonderful to know he provided you with such outstanding service. We truly appreciate you choosing Rose City Ford! Cheers :)

April 24, 2025

Excellent experience with knowledgeable and courteous staff. Rob P was very patient in answering all my questions.Rose City Ford’s focus is customer service and it shows. More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars Rob Primeau, Drivers Roy and Bill , Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you for sharing your excellent experience with us! We're so pleased to hear that our staff was knowledgeable and courteous. It's wonderful that Rob was so patient in answering all your questions, ensuring you felt fully informed. We truly believe that our focus is on customer service, and your feedback confirms that our efforts are evident. We appreciate you choosing Rose City Ford! Cheers :)

April 23, 2025

Friendly Courtesy staff felt like I was at a five star hotel.wait time for my vehicle maintance was short More

by Cheryl Doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Apr 25, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback, Cheryl! We are thrilled to hear that you experienced our service department as being akin to a five-star hotel. Our staff takes great pride in ensuring every guest feels welcomed and comfortable, and we're so glad you appreciated their efforts. We also understand the value of your time and are happy your vehicle maintenance was completed promptly. We look forward to welcoming you back for any future needs! Cheers :)

April 22, 2025

Fantastic service! Speak to you on a personal level, not like a customer. They make sure you are comfortable & ask if you need anything to drink or need a snack More

by 69babygirl1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph McClean & Stacy
Apr 25, 2025 -

Rose City Ford Sales responded

We truly appreciate your fantastic review! It's our goal to connect with each customer on a personal level and ensure you feel like a valued guest rather than just a number. We're delighted that you felt comfortable and that our team took the time to see to your needs. Providing a welcoming environment with thoughtful touches is something we strive for, and we're so pleased it resonated with you. We look forward to serving you again in the future! Cheers :)

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