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Rose City Ford Sales

Windsor, ON

4.6
624 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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624 Reviews of Rose City Ford Sales

January 11, 2024

Dependable and Very friendly. The car is left very clean inside also. Always very courteous More

by youngmiriam123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willar, Nick Gloster
Jan 23, 2024 -

Rose City Ford Sales responded

Miriam, your satisfaction is our top priority! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 10, 2024

Great service advisors. Always professional and very helpful. Thank you so much for the service. More

by ak.beau11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jan 23, 2024 -

Rose City Ford Sales responded

Thank you for the 5 stars! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2024

My appointment with Rose City Ford was very good. The service department did the routine service in a timely fashion and I was able to pick up my car at a time that was convenient for me. Bill, the c More

by marcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill. , Nick Gloster
Jan 23, 2024 -

Rose City Ford Sales responded

Thank you Marc! Your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 10, 2024

I was dealt with quickly professionally. Car was finished in the time I was quoted..Thank You. More

by scoty3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Nick Gloster
Jan 17, 2024 -

Rose City Ford Sales responded

Scoty, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2024

Very good customer service and everything was on time was done hundred percent from a professional service More

by mikeyouhanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Jan 17, 2024 -

Rose City Ford Sales responded

Thank you Mike! We appreciate your kind words about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2024

Got me booked in only a few days out and service and shuttle driver was great. More

by Blake
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Guy
Jan 23, 2024 -

Rose City Ford Sales responded

Hi Blake, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

My wife and I just recently purchased a used vehicle on line from Dany Jirjis and we would just like to say that the service that we received was top notch. Dany went above and beyond our expectations to f More

by Bob Ashley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dany Jirjis
Jan 23, 2024 -

Rose City Ford Sales responded

Bob Ashley, thank you for your kind words and this wonderful review! We're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Cheers :)

January 05, 2024

Was a pleasure bringing im my car and getting excellent service from the counter people to the drop off people. All had good people skills. More

by ngacesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember names.
Jan 23, 2024 -

Rose City Ford Sales responded

Ngacesa, we're happy you found our staff to be so supportive during your experience here at Rose City Ford. We do hope we can be of assistance in the future. Take care!

January 04, 2024

Great service. My car was ready in early afternoon. Rob kept me informed of my vehicle. More

by Stmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 23, 2024 -

Rose City Ford Sales responded

Hi Stmiller, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2024

2016 F-150 184,000km. Ask for transmission fluid change. Unfortunately wasn’t explained my service properly. Difference between transmission flush and transmission oil cha More

by Jason S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 23, 2024 -

Rose City Ford Sales responded

Hi Jason, thank you for taking the time to tell us about your recent experience with us. We appreciate you bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We hope you have a great day, and we hope we can be of service to you again in the future.

Jan 23, 2024 -

Jason S responded

Good day. Rose City Ford contacted me. They made significant effort to rectify the situation and immediately got my vehicle in with a transmission filter change and clean the magnet for a nominal fee. It is my belief, Rose City Ford will make reasonable efforts to inform the customer if their shop is executing a limited / partial service or conducting the full complete service prior to the work order signature. A flush is a flush, a service includes the filter. The situation was resolved to my satisfaction and I appreciate Rose City Ford making it right.

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